definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Ford Transit Connect engine problems

engine problem

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2014 Ford Transit Connect Owner Comments

problem #2

May 162016

Transit Connect

  • 46,000 miles


"engine fault, service now" light comes on upon ignition, and while operating. Engine bucks, stalls, and slips. This has happened more than 100 times since I purchased the van in August 2014. The dealership says they do not know how to fix it. It is a known problem with Ford, but they are completely ignoring me. My cust. Service rep tells me that the "next step" is to take it to the dealership to have them repair it. The van is unrepairable and dangerous.

- Tryon, NC, USA

problem #1

May 302014

Transit Connect 4-cyl

  • 2,400 miles
The vehicle we bought is from huffman Ford. On Friday, May 30th, we were driving, and all of a sudden there was smoke coming from the engine, and the car got overheated. In order to find out what was going on, that afternoon we went to auto nation katy service department, since it is closer to where we live than huffman. We talked with the service managers [xxx], and [xxx] and they informed us that we would get a call that evening about the vehicle. We waited all evening, but we didn't get a call from them. The next morning we went back over to auto nation to see what was going on, and they told us that our car had an oil leakage, and they said how it will all be fixed on Monday, June 2nd. We said it was fine as long as they keep us informed and fix our car. Then Tuesday, we found out it still wasn't fixed, and they told us that they found out there were no available parts to fix the problem the vehicle has, and that the earliest delivery they can get is July 28th, which is absolutely ridiculous considering it's a brand new vehicle. Then we called the Ford company and talked to the region manager [xxx] about our situation, and after requesting for a long time she finally agreed to give us a rental car. Also, before asking about giving us a loaner car, I asked if she could just replace our vehicle and give us another Ford Transit connect because like I said before the vehicle is still brand new and we also have a warranty. She wasn't understanding at all and didn't want to help and just said that we can't support you with your vehicle's problem. We are happy with the car we bought, but frankly this is the worst experience we have ever had with customer service in the Ford company. On top of that, she told us that we also have to pay the tax for the rental car every single day that we have it. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Katy, TX, USA

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