This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1)my van was pulling to the right and the tires were worn. 2) I took my 1995 Ford Windstar to Firestone to have new tires put on and an alignment done. They installed the tires and told me they could not do the alignment because the sway bar was broken in two. They also stated it was bad craftsmanship because the bar is a hollow metal tube instead of a solid piece. They also said I needed both inner tie rod ends replaced because the lack of control from the sway bar put stress on them and damaged them. 3) tires were replaced and I was given an estimate of $400 for the sway bar and $300 for the tie rod ends and alignment.
Engine failed twice due to a faulty head gasket. Also, original automatic transmission failed and was rebuilt. About two years later, transmission failed and the dealer replaced it with a new transmission. Another two years later, the transmission failed again and was rebuilt. The cause of the failures was not determined. The recalled engine blew and the manifold gasket blew. When the consumer contacted Ford they stated they couldn't do anything right now but would notify them later and maybe they could help. Consumer had two windows that didn't go up or down - replaced $412.34. Both tie rods were replaced.
The tie rod's broke while driving 15 mph. The consumer turned the corner and the handling had become impossible. The consumer found that both front wheels were pointing inward as though the right front were turning left and the left front turning right.. also the rack and pinion was replaced as well as the serpentine belt.
Front struts had to be replaced. Front end alignment performed. Caster and camber reset. There is a squealing noise from front end when turning, dealer replaced outer tie rods and right control arm.
- Naperville, IL, USA
Search CarComplaints.com for these popular complaint phrases...
Consumer stated there was a starting problem, the vehicle would not crank but the lights would illuminate, consumer also stated that there was a rattle around the steering column and speedometer, dealer stated that the outer tie rod ends needed replaced and also stated that the failed tie rods were not used anymore due to a lubrication defect.
During right turn, lost steering control. After stopping, right front tire was positioned for sharp left turn, and left front tire was positioned for a right turn. Right front outer tie-rod failed. Both right and left front tie-rods were replaced. These are sealed units and can't be lubricated. I suggest that failure was due to lubricant breakdown or loss over the years, a serious design and safety issue.
Went to have an oil change and 4 wheel alignment done and found out that the inner tie rods needed to be replaced. I have had a lot of problems witht his vehicle.
Had left freeway & noticed a noise. Pulled over, stopped vehicle & turned it off. Restarted vehicle & noise became louder. While going uphill, engine felt sluggish & was dragging. Took vehicle to repair shop & mechanic indicated the problem was that inner tie rod had broken.
Water pump leaks coolant and timing case cover leaks antifreeze. Cause unknown. Other failures include left and right tie rods, ignition key lock, A/C, and head gasket.
Consumer was traveling about 35 mph when the inner tie rod broke away from the rack and pinion, causing the consumer to lose control of the vehicle, consumer has contacted the dealer, dealer has replaced the rack and pinion.
Was backing vehicle out; put vehicle into gear to move forward; vehicle would not move; checked & noticed separation of tie rod end from wheel; vehicle towed to dealer; tie rod disconnected.
- West Babylon, NY, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Naperville, IL, USA