really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,048 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 GMC Acadia steering problems

steering problem

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2009 GMC Acadia Owner Comments (Page 3 of 5)

« Read the previous 20 complaints

problem #58

Jul 012014


  • 50,000 miles


I have a 2009 Acadia slt2. I was entering the highway and accelerating when the car would not increase in speed as I was merging onto the highway. I was nearly hit by a semi-tractor trailer truck. The same problem has occurred multiple times after this. I have taken the car in for service and was told by a GM authorized dealer that they could not replicate the issue and they replace a coil. The car still does the same thing intermittently. This car has had other safety issues, like water leaking into the cabin and nearly shocking me while trying to drive.

- Stow, OH, USA

problem #57

May 312014

Acadia 6-cyl

  • 35,000 miles
As my wife pulled out of the driveway, she heard a "clunk" noise, and she had to apply a lot of effort to straighten out the vehicle. My wife has stated that this is almost a common issue with the steering and many times she has to use a lot of force to steer the vehicle in a straight line. We took the vehicle to the dealership who stated that this is a common occurrence and that it would cost $400 to repair this problem. We declined the repair and felt that this was as safety issue and that it should be repaired without any costs to us. We have filed a complaint with the General Motors company however we have only received a form type E-mail indicating that our complaint is in their files. We have also information from other web sites that this is a common issue, however nothing has been done at a federal level. We only have 35,000 miles on this vehicle and now we are really afraid to take any kind of long highway trips for fear that this would happen at highway speeds and that this may result in serious injury and or death of ourselves and our loved ones. Please advise as to what other actions we can take to resolve this safety issue. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Littleton, CO, USA

problem #56

May 282014


  • 48,000 miles
I have had the car for 1.5 years, the power steering went out making it impossible to get the car out of parking spots or even turn at a light. The transmission went out, the ignition went bad, the steering column went out. The car has been recalled 6 times & in the shop countless more. Serious problems with Acadias.

- Castle Rock, CO, USA

problem #55

Jun 182014

Acadia 6-cyl

  • 90,004 miles


The vehicle has slowly become harder and harder to steer at low speeds and low RPM. After some research, the power steering on the Acadia seems to be a very common problem that has not been recalled. I fear that if this issue gets worse and starts happening at higher speeds, an accident could occur. Currently, the problem is only obvious at speeds between 0-25 mph.

- Imperial, MO, USA

problem #54

Apr 092014

Acadia 6-cyl

  • 130,000 miles
The power steering quits at slow speeds or slowing down to make a turn. Becomes like a manual steering that suddenly becomes hard to turn the wheel. Happens in both forward and reverse. Makes it difficult to get out of parking spaces. Also difficult to stay in proper lane when making a corner turn, have to fight the wheel.

- Johnston, IA, USA

problem #53

Jun 092014


  • 58,700 miles
Incident (first big symptom): Braking and slowing to yield sign from offramp/ steering felt as if ignition turned off and car became much less stable in steering with a stiffening and rattling/tapping noise somewhere just left to the center of the steering wheel. Once trying to turn realized there was no power, thought the engine had stopped running and then hitting the gas the steering suddenly pops back into assist. This is a very unsettling first occurrence that I see on multiple internet sites has been happening since at least 2011 in many different versions of this chassis. It would have been nice to have known this before two things: 1. before I had my four daughters and the neighbors kid in my car to put at risk of killing them ( GM shame on you as you this problem exists for 4 years) 2. before the warranty was one month out of contract. The dealer states this is "unusual to them', they have not heard of it happening and do not think it is unusual that a vehicle with only 58000 miles on it has the entire steering pump, gear, and rack assembly blow seals. Repair costs are quoted at $2000. Need to replace rack, pump and something else. Additionally, there are 56 posts relating to steering alone. Some of us driving these vehicles feel that being able to have a chance of piloting the car safely may be important. I used to think my dad was silly when he would say something is a poor design, but did the engineers actually do any testing on these vehicles" do you test the problem or just keep saying it's not happening" thank goodness this is all low speed and no one has died yet ( at least that we know of).

- Fort Wayne, IN, USA

problem #52

Apr 242014

Acadia 6-cyl

  • 105,000 miles


I was making a turn at a curve and the steering seemed to lock up. I braked hard to stop before running off road. Steering wheel kicked as I tried to straighten the wheels, then started working again. The steering has gotten worse over the last few weeks making turning difficult at almost any speed. It is intermittent and comes especially at slower speeds. I have not been able to get it to the dealer yet.

- Hot Springs Village, AR, USA

problem #51

Jun 012014

Acadia 6-cyl

  • 70,623 miles
Loses power steering at low speeds such as pulling out of a parking area or any time low speed. Very hard to turn until you accelerate.

- Independence, MO, USA

problem #50

Nov 062013

Acadia 6-cyl

  • 72,178 miles
TL * the contact owns a 2009 GMC Acadia. The contact stated that while driving at various speeds and when making a turn, the power steering malfunctioned making it extremely difficult for her to maneuver the steering wheel. The vehicle was taken to the dealer. The technician diagnosed that there was a leak in the power steering gear. As a result, the pump and steering gear needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 72,178 and the current mileage was 80,000. Updated 08/11/14

- Vineland, NJ, USA

problem #49

May 302014

Acadia 6-cyl

  • miles
Acadia has become increasingly difficult to turn both left and right. My wife can't drive the car anymore because she can't turn the steering wheel enough so that she can park at work. Really dangerous and scary.

- Rochester, NY, USA

problem #48

May 122014

Acadia 6-cyl

  • 55,134 miles


While driving I lose power steering, whether it's 10 miles per hour or 50 miles per hour. Difficult to turn while driving. It seems to have gotten worse over the last few months and the power steering makes a noise while moving the steering wheel. Upon recovery of the power steering, I nearly lose control from overcompensation for trying to turn the wheel with all my strength. Extremely dangerous and unpredictable. There are too many complaints with GMC and the NHTSA to continue without a recall.

- Kansas City, MO, USA

problem #47

May 062014

Acadia 6-cyl

  • 73,000 miles
This is an intermittent problem where the power steering goes out while the engine is at low RPM. Typically at lower speeds, but makes it unsafe to steer when it happens. However, if you are exiting a freeway with gas off and engine idling it is difficult to steer when/if it happens. This is a common problem for this vehicle and saw that there is a class action lawsuit against GM for this. I hope they GM recognizes this and turns into a recall as this car has had many safety related issues.

- Shelby Township, MI, USA

problem #46

Apr 232014

Acadia 6-cyl

  • 101,000 miles
Over the last year the turning on my Acadia while at slow speeds has gotten progressively worse. This especially happens at lower speeds, but I have always been able to complete my turn. In April it finally got worse where I needed "brute force" to make a turn and I almost hit another vehicle. At this time the automobile is an "accident" waiting to happen and I will not let my wife or daughter drive it anymore. I have taken the car to my mechanic and he has replaced the power steering pump and rack and pinion and the problem still continues!!! he does not know what else to do! I see that there are many other out there having the exact same problem. GM needs to find a solution to the problem and fix it!! this is a 45K car and these types of problems should not exist, and if they do, they should be handled by GM promptly. I am planning on filing a lawsuit as soon as I find a lawyer familiar with these GM issues.

- Austin, TX, USA

problem #45

Dec 302013

Acadia 6-cyl

  • 99,050 miles
Replaced steering pump, two days later replaced steering pump again. The issue is that at all instances of no acceleration the steering becomes uncontrollable. However pressing the accelerator restores power steering. At times there was also cases where the steering would not cooperate when entering a freeway when not accelerating.

- Appleton, WI, USA

problem #44

Apr 012013


  • 75,000 miles
There should be a recall on this car!!! while turning at low speeds, the power steering locks up.it is impossible to muscle the wheel. I almost got into an accident several times. This has happened many times. I cannot drive the car anymore as it is very dangerous!! there are so many complaints of the power steering locking up!! why isn't GMC looking into this"? do we have to wait until someone is seriously injured or killed"

- Glen Ellyn, IL, USA

problem #43

May 152014

Acadia 6-cyl

  • miles
We have had issues that are getting more serious with our 2009 GMC Acadia regarding loss of steering control at low speeds and when turning. The wheel will lock up and become extremely hard to complete the turn. It has gotten so bad that I will not allow my daughter to drive it as the issue could cause a serious accident. Our mechanic has been calling other dealers and nobody seems to know if it is the steering rack or pump. Both will cost around $1000 to fix and we still done know if the issue will be fixed. What is GMC doing about this. Steering issues could cause them more problems than getting this issue fixed.

- Morris Plains, NJ, USA

problem #42

May 122014

Acadia 6-cyl

  • 105,000 miles
Wife was almost hit a couple of times today when there was a complete loss of power steering while turning at low speeds.

- Hamel, IL, USA

problem #41

Apr 282014

Acadia 6-cyl

  • 92,100 miles
We were driving in a parking lot and as we began to turn left to park the car, the power steering failed. We had to stop suddenly to avoid a collision. It took incredible arm strength to straighten the car out to leave the parking lot - to return home with the car. When accelerating (higher RPM's) the power steering capability returned. When driving slowly to turn into our driveway, the steering not only failed - but also froze. No amount of arm strength could turn the wheels. This is a serious accident waiting to happen, and after searching online today - I found that this is a systemic issue with this make and model of GMC Acadia. I also found that a class action lawsuit has been filed for this same car defect. It is very disappointing that a recall has not been mandated, as this defect causes random steering failure and could be fatal.

- Fishers, IN, USA

problem #40

Jan 152014

Acadia 6-cyl

  • Automatic transmission
  • 69,000 miles
The contact owns a 2009 GMC Acadia. The contact stated that a knocking and creaking noise was present when turning the steering wheel. The contact also indicated that the steering wheel became more difficult to turn. The vehicle was taken to a dealer, who diagnosed that the steering gears were faulty and needed to be replaced. The manufacturer was not notified. The failure mileage was 69,000. Updated 9/12/14

- Springfield, NE, USA

problem #39

Nov 212013


  • 70,000 miles
When going at slow speed turning to right or left is tight.

- Hawesville, KY, USA

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