really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
42,943 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 GMC Acadia accessories - interior problems

accessories - interior problem

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2011 GMC Acadia Owner Comments

problem #6

Jul 122013

Acadia 6-cyl

  • 37,500 miles


Seat belt latch cable for middle row drivers side seat fails. Cable seems to be stretching out on regular basis. This is going to be the 2nd cable replacement since purchasing the vehicle in August 2010. Had cable replaced in July 2013 and used middle row seat approximately 6 times since then but cable stretched and latch failed again. This failure could result in serious injury in the case of a head on collision as passengers in drivers side middle row seat could be hurled forward if seat is not latched appropriately.

- South Hadley, MA, USA

problem #5

Oct 032014

Acadia 6-cyl

  • 51,560 miles
While driving on the highway, my six year old daughter exclaimed that her head was "touching the front seat" and her "feet were on the floor". when I (the driver) looked back, I saw that her seat had dislodged and ejected her into an upright position. This caused her head/face to be hitting the seat in front of her and her feet to be on the floor of the car. I had to immediately pull over on the side of the highway. I observed that the seat (cushion part - not the back) had popped up causing my daughter and her carseat to pop up as well. I could see under the seat as I was trying to position the seat into place. I noted severe rusting on the metal seat track/frame which appeared to be the cause for the seat to unhinge or unlock. It took several attempts to lock the seat back into place. This is obviously a serious safety concern and my daughter could have been severely injured, if not died if the car had been in a crash. The car seat ejected from simple driving. This could have had a tragic ending.

- East Granby, CT, USA

problem #4

Apr 012014

Acadia 6-cyl

  • 72,000 miles
My wife and I were stopped waiting to make a left turn into service station, car behind me was also stopped, 3rd car back rear ended him who rear ended me. Because the head rest leans forward so much my wife upon impact began screaming then crying stating the back of her head hurt. After police arrived I took her to er than later to family doctor. Ct scan and mri both revealed she has brain concussion. Some days she spends all day in bed with bad pains in her head.

- Washington, MO, USA

problem #3

Apr 292014

Acadia 6-cyl

  • 73,000 miles


I had to have my steering pump replaced because of a loud whining sound. I bought this car new. Also the heating element went out in my heated seat on passenger side where it is rarely used. All repairs over $1100.

- Chester, CA, USA

problem #2

Oct 272013

Acadia 6-cyl

  • 22,000 miles
This is my car, but my husband and I tried to take a long trip in the car and my husband found that he was not a safe driver due to the uncomfortable head rest design. My husband is 6' 4" tall and the Acadia head rest pushes his head forward and down at an awkward angle. This causes him to be fatigued, get a headache from holding his head at an awkward position and does not allow him to look through his glasses correctly. This is an unsafe situation for a driver during a long trip. I contacted GM to see if we could get a different head rest that would be safe and comfortable for a tall driver but they said that they couldn't help us. They did admit that my husband is not the only driver who has experienced this problem.

- Castle Rock, CO, USA

problem #1

Feb 162011


  • 1,600 miles
The contact owns a 2011 GMC Acadia. The contact stated that the driver side headrest was abnormally forcing his head forward when driving and preventing him from being able to comfortable rest his shoulders back. The vehicle was taken to an authorized dealer who stated that the vehicle was designed in that manner and could not be repaired. The manufacturer was not notified of the failure. The current mileage was 1,813 and the failure mileage was approximately 1,600.

- Punta Gorda, FL, USA

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