fairly significant
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
16,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 GMC Acadia body / paint problems

body / paint problem

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2011 GMC Acadia Owner Comments

problem #2

Dec 282015


  • miles


Wanted tailgate noise fixed while under warrantee, but was put off by dealer to wait for recall fix. Recall fix did not solve problem of loud noises when using power tailgate. After about 2 years I received recall letter from GM and dealer did recall work. However, the noise problem still exists and dealer tells me I will need to pay $725 to fix part # 23142258 because it is not covered under long awaited recall repair. I called GM customer assistance center and they cannot authorize repair either. I beleive the recall module by not working correctly caused the gear failure. That's why I believe GM should fix the tailgate. All this happened over a 2 year period. While car was in warrenty and now out of warranty. Since GM had to fix all 2011 Acadia's the process took too long and damaged the vehicle. I received my recall letter in November 2015, years after announcement was made.

- Olathe, KS, USA

problem #1

Oct 162012


  • 32,000 miles
The contact owns a 2011 GMC Acadia. The contact stated that after having the windshield replaced, she noticed a burning smell being emitted from an unknown source. It was later discovered that the luggage rack was allowing water to enter the vehicle which reached the electronics through the rear view mirror. As a result, all of the electrical components that were connected to the rear view mirror, including the onstar system and the radio, failed to function correctly. The vehicle was not taken to a mechanic. The vehicle was not repaired. The manufacturer was not contacted. The failure and current mileages were 32,000. The VIN was not available.

- Brookville, OH, USA

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