5.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,475 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 GMC Acadia suspension problems

suspension problem

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2011 GMC Acadia Owner Comments

problem #2

Dec 222016

Acadia

  • miles

A D V E R T I S E M E N T S

I purchased this vehicle about a year and a half ago and have been having problems starting the car every time that I put gas. The dealership that I purchased the vehicle from stated that the vehicle only had one previous owner but refused to give me a carfax report. They stated that they did a full vehicle inspection, and stated there were no defects, but no inspection report was in the car what so ever. I am ready to file an arbitration complaint if this situation doesn't get resolved because I am still making monthly payments on the loan.

- Madera, CA, USA

problem #1

Feb 012017

Acadia

  • 30,950 miles
2011 GMC Acadia, #14329B special coverage adjustment-loss of power steering assist. Coverage good for period of 10 years or 150,000 miles. Acadia started having power steering problem in Jan 2017. 2/1/2017 service Acadia at the dealer's from 2/1/2017 until 2/8/2017 to replace steering pump. Drove the car from the dealer, noticed it was scary, bouncing right away. Took it back right away. The advisor told me that since the car had been left on the lift the struts on the shocks had expanded. Mechanic drove the Acadia and said it was safe to drive. Drove home and other people said it was not normal. Took the Acadia back on 2/21/2017. On 2/22/2017 the advisor called and said the car needed new struts for $648.53. The car had only 31, 180 miles. The dealer said it was wear and tear. As a 77 year old retired school teacher, I drive carefully, prudently. Have the old struts. Does this make sense? the dealer should have performed this 'special coverage adjustment to ensure complete safe vehicle operation from the beginning┐. due to dealer incompetence bamboozled into paying for strut repairs. These struts were operating just fine before the pump repair was completed. The car is better. Still does ride as well as before. The car was unsafe. Have 2 invoices, plus special coverage bulletin, plus old struts.

- Laredo, TX, USA

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