This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I started having steering problems when I would slow down to make a turn on a city street. The steering was very tight. Unsafe condition without warning. I had the power steering unit replaced, then I was told the rack and pinion had metal in them and needed to be replaced. Mechanic was unable to flush out the metal. I picked up the car today after a cost of $2,200. Drove home on city streets, same problem only tighter turning. Called the mechanic and was told to return the car. Just luck I have another car to drive. Should be a recall on this very unsafe condition.
Replaced headlights - drove down the road my vehicle started bouncing mechanic took it back in the struts failed when the tires were removed and the vehicle was
While driving at speeds of 68-80mph there is a vibration in the front. It goes away after 80mph. I have had tires replaced, re mounted and balanced, and new drive shaft. It still continues to happen. The mechanic said we can try replaced the rear axles. I can not afford to replace part after part.
Intermittent loss of power steering. Especially at low speeds. GMC knows this is a problem. Extended warranty on 2008 - 2011's but, of course, not for 2012's ("let's see how many people complain before we fix the issue."). forced to replace power steering pump, rack and alignment.
Axle rod pulled out of gear box causing the entire wheel/tire assembly to fall down. According to dealer the assembly had not been "machined" at all at the factory and could have failed at any time. The rivets were not pulled out is how this determination was made. It happened with no warning after turning left onto the highway from my driveway at a low speed. Car was unable to be steered or stopped coming to rest about 30 yards after failure. Dealer has informed us that GMC manufacture requested the parts be returned to them and this may become a recall issue due to the fact that the rivets should have been flattened on the assembly line when hit by the machine, they obviously were not and they need to determine how many vehicles may be involved. This is a big, bad deal and could have killed us if we were traveling at any higher rate of speed. Other lives are most likely in danger. The consumer stated the left front lower ball joint separated from the control arm. The rivets holding the lower ball joint were never installed correctly.
A D V E R T I S E M E N T S
- Manteca, CA, USA