This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I believe my vehicle has a software issue, the temperature gauge will read cold, I will get a -??Steering assist reduced drive with caution-?? message, my A/C stops working, and the radiator fans come on full blast the moment you start the car because the temperature can not be read. I have read online forums where others are having this same exact issue. Resetting the codes seems to temporarily fix the issue, but it comes back within roughly 2 weeks. This vehicle has not even reached 60k miles yet.
This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.
The shifter does not always engage and the car will remain in gear and can't be turned off. The safety issue is the vehicle rolls forward and backwards at times. I have hit my riding lawnmower under my carport because it continued to roll when in park. I have reported an issue in 2018 and in August 2019 a repair was performed and again in 2019 a gear shift assembly was replaced, It has been confirmed there is an issue with the shifter by a tech servicing my car when he drove it. It is at the dealer now 07-24-2023 to determine the issue and repair. Shift to park will come on inconsistently, however it will roll forward without the message.
When parking my car "The Shift To Park Light COMES On" cannot shut the car off- Not sure if its in park-You have to restart the car and keep trying to turn the car off--also all interior lights stay on--can not lock the car---This should be repaired by GM.
- Wilmington, DE, USA
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When shifting into park, getting a Shift to Park error. Have to jiggle the shifter to get the car to turn off. Sometimes it won-??t turn off. About a month after purchasing used in 2020 my wife put the car into park in our drive way, the car rolled backwards with my son in it and the passenger side door open. The passenger side door hit a tree and folded the door backward toward the body. Door had to be replaced. Luckily no one was injured. At the time we did not know about the shifter issue. Secondly our transmission has now gone out with only 80k miles on the car. This is another reoccurring issue that GMC has ignored with a know manufacturer default in the transmission.
Vehicle transmission does not recognize what gear it is in, a potential danger. Warning light appears randomly "shift to park" and vehicle will not shut down. Vehicle does not recognize that it is in park. Requires multiple attempts to manually shift gears. Multiple complaints for this issue found online. Contacted GM Customer Assistance and they are unresponsive to this problem. GM would not reimburse me for the repair and would not recognize this as a manufacturing problem (supposed to send $100 coupon to dealer, good for 1 year?) see 2 attachements
Shift to park error code along with several other error codes including no remote detected that have continually and intermittentantly appeared since my car was at 16 K miles. My car has been in the shop over 10 times and these problems continue to return. my car won't shut off correctly, and this drains the battery. On 2 different occasions I was locked inside my car, unable to start it. Both of those times the outside temperature was over 100 degrees, and I almost had to break my window to exit and survive. I frantically pushed several buttons, trying to start the car, and luckily something tripped so I could open my car. The dealership replaced my battery twice before 31 K miles. They have replaced 2 different fobs when the car didn't recognize them. The dealership has replaced the transmission control assembly, the body control module, the fuel injector, the immobolizer control module, the brake control module, and my car has currently been in the shop for over 3 weeks as they may also need to replace the instrument control module and HVAC module due to those error codes. My car is at 46 K miles and has been in the shop 3 different times since 39 K (less than 10 K miles) all for similar problems. Thankfully I bought the extended warranty that will expire in 2 years. Something is draining the battery and GMC cannot or will not address the problem. There are similar documented cases: https://lemonlawexperts.com/gm-shift-to-park-recall-update/#:~:text=According%20to%20NHTSA%2C%20GM%20has, several%20model%20year%20Acadia%20vehicles. and https://gmauthority.com/blog/2020/05/gmc-acadia-shift-to-park-class-action-lawsuit-filed-in-texas/ Please help to make GMC resolve this complicated problem! I now keep a tool in my car to break a window if I ever get locked in. I also keep my AAA membership active as I have had to get my car jumped several times. I do have videos of the problem, but cannot send a MP4 file.
Vehicle went on fire in or near the engine compartment - the entire front end was burned and car is a total loss. I was in the vehicle driving home with my children (a 5 min drive from their school) and we smelled what we assumed was a a fire pit or fireplace burning nearby; we got out of the vehicle, within 90 seconds there were flames coming out of the hood. Car was well maintained and received nearly all service at the RVC GMC dealership it was purchased from. Vehicle was also still under the warranty we purchased.
I own a 2017 Acadia Denali (purchased 10-4-17) We started having trouble with the vehicle in that a message appeared saying to shift the car into park. It would shut off but the lights and radio would stay on and you couldn't lock the vehicle. I took it to Ferman GMC in Wesley Chapel on May 28th of 2019. Supposedly they could not replicate the issue. The problem continued and we took it in again on May 31st of 2022. Again, they couldn't replicate what we were encountering. Now it's getting worse, happens almost every time we use the vehicle. So back to Ferman yet again (Oct 12th 2022). Now they are aware of said problem (code is b000a park switch circuit open). At this time they installed an SL-N-SWITCH and N-HARNESS at a cost of $63.13. Then labor, shop fees and taxes brought the total to $760.91, out of my pocket for a known problem. We have also come across a class action suit identifying this as a problem. And a TSB is also out there titled 'Vehicle displays shift to park message on DIC when in park. Vehicle may not shut off when put in park or may not start". There is a NHTSA ID number for this issue: 11353147
When vehicle trying to shift vehicle into park error message occurs stating 'shift to park' prior to being able to turn off vehicle. Happens multiple times with same error message even when you believe you have the car in park it's difficult to believe that or take the risk of it not being in park and an accident happening
The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.
Transmission gear shifter displays shift to park error message, so that I can't turn off the vehicle. Vehicle stays active when you try to get out and won't lock.
Previous complaint of Shift to Park on 06/13/19 VOQ 11219862 at mileage 36270. On 12/5/21, approx miles 62099 same problem with Shift to Park. Was scheduled for service on 12/06/21 at Adams Buick GMC in Richmond, KY and mentioned the problem and previous complaint. Was told that it had been over a year ago but that they could fix it and charge me $152 for part & $315 for labor. It was less that 26000 miles driven since the last issue. After last complaint, the dealer contacted GMC and the part was replaced at no cost under bulletin for concern # 5 145420 and they replaced the transmission control assembly. This is an ongoing problem with GMC and I don't think that every 26000 miles I should have to pay to replace the same part when GMC knows it is a problem by the numerous complaints. In fact while I was getting my vehicle serviced, I spoke to another lady there who had the same problem with her vehicle. Had I not caught the message, I probably would have had to replace my battery or my vehicle could have rolled into the house. There were no warning lamps or messages prior. GMC needs to step up to the plate and issue a recall because they have numerous vehicles with the same problem. My vehicle has undergone this malfunction twice and I find it unacceptable and know that I can't afford to pay $467 every 26000 miles for an issue that GMC is clearly aware of but won't address because no one has been killed by the issue as of this date to my knowledge, but it's going to happen sooner or later if the issue is not addressed properly.
Vehicle was purchased used in June 2020 ISSUE #1 After shifting car into park, display will indicate P for PARK, but also says vehicle is not in park. Since you are not sure if it actually in PARK and to eliminate this display, you need to restart the vehicle, go thru the gears again and then back into PARK. This happens several times a week with having to restart and PARK again up to 10 TIMES before the vehicle will register it is in park. I have read there is a Technical Service Bulletin on this issue as well as a case to get GMC to issue a RECALL. This is a serious issue because you are unaware if the vehicle transmission is actually in PARK. Having to restart and continually shift to park is time consuming and quite frankly a nuisance. At this point in time, the only way of correction, other than RESTARTING UP TO TEN TIMES, is to click the gear shift several times after placing in park. This will work 5/10 times. ISSUE #2 - Vehicle does not always detect remote. Have replaced battery in remote 5 times and will last approximately 8-10 weeks. At times, when the vehicle has been driven and is placed into park, the display will read NO REMOTE DETECTED. Have also placed remote into pocket into console and will still receive the same NO REMOTE DETECTED. Although there is never any indication battery is low or dead on remote, this is also the only possible correction we have found. However, we do believe there must be another correction for this issue.
When you put the car in park it often won-€™t recognize it and will display a message on the console stating -€œshift to park-€. When it does this you-€™re not able to turn your car completely off so you just have to continue messing around with the shifter or turning the car back on again by pressing the break until it finally goes off. This happens at least once daily and can take upwards of 5 minutes sometimes to finally recognize the car is in park so you can turn the car off. We-€™ve tried leaving the car running before when this message is displayed when it-€™s been parked in our garage thinking it would eventually realize it-€™s in park and shutoff but after 10 minutes of running it still hadn-€™t recognized it was in park. We called our dealership about this and they told us that they get a lot of complaints about this issue.
After putting the car in park and turning it off a 'shift into park' message displays on screen leaving the car still on. Very dangerous when I always have my 3 kids with me at all times. We have to keep messing with it until it goes away before we can safely get out and feel confident its ok to leave the car.
The vehicle gives a 'shift to park' warning on dashboard after vehicle ignition button. This warning shows up every time the vehicle is accepted to shut off. It takes several minutes and tries to get the message to go away and the vehicle to completely shut off. The only successful way of getting the message and vehicle to completely shut off is by wiggling or shaking the gear shifter until it goes away. I have been stranded with children in the vehicle for concerns that the vehicle will roll with the vehicle not registering that it is in park. After researching the vehicle issue further it has been found that other owners with the same year and model have had the same shift to park message and have had their vehicle roll on it's own. The vehicle has gone to the dealership to be fixed but unfortunately because my warranty has expired I am being held responsible for paying to fix this safety issue.
Our car, a 2017 Acadia, will not auto start, alarms go off randomly, theft warning comes on and hood open warning comes on every time car is started.. our determination is the hood latch from other forums which is what the garage also determined. We were told only trucks were being replaced not the cars. We don't feel that this is something we should be paying for since it is out there that many have the problem. The latch causes the theft problem which eventually causes the car not to advance in speed (connecting to theft) and could cause death on a major highway when all cars are going 60 plus and your car won't move. Some people were unable to start their cars. This is major and should be corrected with a recall. This might not seem major but it can be. We became leery in driving the vehicle. I have a teen driver and the hood open warning comes on many times throughout a drive. You can clear it and it reappears whether moving or not. This has been going on with us for a good month. Again, this happens while stationary and moving. It can come on at any speed which is the scary part. We have limited our drive and drive at a controllable speed but that doesn't make it safer. Once we were stationary when the alarms went off and could not clear. All the warnings came on. Couldn't unlock car doors with remote. We should not have to pay for this fix! no recall should have to have a death or injury to become important!
This issue has happened to me atleast 4 times in the last 8 months. I will go to start my car and it will show 'no remote access ' then completely shut off or drain the battery. I ha w had to have my car towed 3 times and then one time after 45 minutes it just turned on. This is only a 2017 acdua ABS I have only had it a year and a half. It's had leaking heater fluid issues as well.
A D V E R T I S E M E N T S
- Mebane, NC, USA