This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dashboard has major cracks around the airbag and the cluster areas. When you spend 45,000 or more on a vehicle you expect a quality product. I sold my BMW 750 li and purchased this GMC Sierra 1500 denali 2011. I have viewed multiple videos of people having the same concerns and/or issues after I purchased this vehicle this clearly a defective part that GM does not want to address. America is better than this. I know this does not matter but I will never purchase another american vehicle and have purchased a lot of vehicles domestic and foreign. Let's do the right thing!
My truck has developed a crack on the dash, starting at the top left-hand corner of the front passenger airbag. It has cracked entirely through to the dash trim piece roughly 3-4 inches away. Not only is it a tremendous eye-sore, that most of my passengers notice and comment on... but has me extremely worried about safety. If this vehicle were to be in a collision and the airbag is deployed, I am sure that fragments of plastic would be propelled through the interior of the vehicle as the airbag fired. I have contacted my local dealership, and they state it is not covered, and have quoted me a repair cost of just over $1,000. This defect in the dash piece seems to be a recurring incident in a lot of 2007-2013 GM trucks. My dash pops and creaks while driving, and I can't afford the insane replacement costs associated with this repair. GM needs to take a closer look at this situation.
My Sierra has two cracks in the dash, one in the middle and the other from the airbag to the vent. This is very common in GM trucks from 2007-2013, with the crack from the airbag to the vent being the most common. There is a facebook page dedicated to this defect with thousands of examples. I believe this could be a safety hazard if the airbag deploys and sends plastic shards throughout the cab.
My truck has developed several cracks in the dash. One in particular on the passenger airbags which leads me to feel very unsafe. If the airbag is deployed, what's to prevent the dash from shattering and cutting the airbag rendering it useless or worse, the dash becoming shrapnel?
Dashboard is cracked directly adjacent to the air bag, this is happening to a large number of GMC and Chevy owners, I am concerned that plastic pieces of dashboard will become dangerous flying objects in the event of an impact that deploys the airbag. I have been talking with GM and the local dealership for 3 months now and they will not accept responsibility.
I was driving down the interstate at 65 mph and heard a pop. I looked over and my dashboard had cracked right next to the airbag. On a non related instance my engine is now making a ticking noise that I will be taking to a dealer to check out.
A crack has appeared on the top left corner of where the airbag is. Failure in this area should be a cause for concern and during airbag deployment, this weak point could be an area of projectile. A number of other vehicle owners of the same vehicle have the same issue, and this should be considered for a recall due to safety concerns....updated 03-10-16
The contact owns a 2011 GMC Sierra 1500. The contact stated that all the instrument panel warning lights illuminated and the gauges failed. On another occasion, the contact stated that the oil and air bag warning lights illuminated. In addition, the washer fluid warning light illuminated, although the washer fluid was full. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign id numbers: 13V315000 (air bags), and 14V614000 (electrical system). The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2011 GMC Sierra 1500. The contact stated that the driver's side air bag failed to deploy after a tractor trailer crashed into the vehicle. The service air bag warning light illuminated on the instrument panel. A police report was filed. The driver and passenger sustained injuries to the knee, neck, back and shoulder. The driver had to undergo knee and shoulder surgery. The manufacturer was made aware of the failure. The vehicle was taken to the dealer who was unable to diagnose the failure. The vehicle was not repaired. The failure and current mileage was 44,000.
A D V E R T I S E M E N T S
- Fairfield, CA, USA