This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had engine failure two weeks after a schedule maintenance that included a tune up. When the engine failed all the components made the vehicle impossible to operate much less bring to a stop safely. I had to get the vehicle towed to the dealer. The dealer confirmed that the engine (6.2 V8) has a known documented issue. The vehicle is at my dealer with the engine being disassembled. There weren't any warnings as I stayed on the maintenance schedule that the dealer mapped out since my purchase. The problem began [XXX]. After researching the issue I found this online. That is how I found your web site. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I bought this vehicle at 80k miles and I have had an on going issue with the transmission. I have done research online and found that GM had put the wrong fluid in the transmission from the factory that has caused internal issues with the transmission leading to hard shifting and transmission shuttering. On my dime I have changed the fluid twice already and also the torque converter as well. This issue has gotten better but still a problem. This has caused me to not be able to trade my truck with out being upside down because of the dealers telling me they would have to put a new transmission to sell it. So now my trucks value has dropped as well. Now I am stuck in a truck that is not safe to drive. Thanks GM for not helping me.
Transmission keeps skipping missing gears and hard shifting, as well as jolting forward. When attempting to switch lanes vehicle transmission skips. When being placed from Park to drive or any other gear vehicle transmission hard shifts. Vehicle radio and screen shut off intermittently every 30 to 45 minutes. Vehicle screen goes blank and black and resets itself after 30 to 45 minutes.
Transmission has been failing for the life of this vehicle. Shuttered shifting and hard shifting are the norm. It is available for inspection. Vehicle does not shift properly when vehicle is in motion. Shifting is often delayed resulting in temporary loss of power. I have had the vehicle in to a transmission shop they have been able to reproduce the events. There are no warning lights visible to indicate an issue.
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 75 MPH, the vehicle occasionally downshifted or unintendedly came to a stop. There were no warning lights illuminated. The vehicle was taken to a dealer and the vehicle was diagnosed and the contact was informed that the transmission software needed to be updated. The vehicle was repaired; however, the failure persisted. The contact stated that on another occasion, the vehicle started to turn off unintendedly at traffic lights. The vehicle was taken to a different dealer and the vehicle was diagnosed and it was determined that the valve body software needed to be updated. The vehicle was repaired; however, the failure persisted. The contact stated that on another occasion, the vehicle started to vibrate violently while driving on the highway. The vehicle was taken to the original dealer and the dealer replaced the transmission; however, the failure persisted. The vehicle was taken to a different dealer and the vehicle was diagnosed with torque converter failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000.
- Lakeland, FL, USA
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The contact owns a 2019 GMC Sierra 1500. The contact stated while accelerating from a complete stop, the vehicle hesitated and the transmission experienced a hard shift to first gear. Additionally, the contact stated that the vehicle was shuddering while driving at slower speeds. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The failure mileage was approximately 38,000.
Transmission started fluttering around 60k miles. Per GMC Dealer - this is due to water getting into transmission from fluid put in at the factory. Even though dealer admitted that it's a defect from the factory, the warranty wouldn't cover the repair. This is a well known issue in the 5.3L 8 speed trans.
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving at approximately 20 MPH and making a left turn, the vehicle shook violently. The contact stated that no warning light was illuminated. The contact stopped the vehicle and turned off, and restarted the vehicle. The vehicle was restarted, but after shifting into drive(D), and depressing the accelerator pedal, the vehicle failed to exceed 30 MPH. The contact stated that the vehicle was making an abnormal "roaring" sound. The contact stopped the vehicle and had the vehicle to be towed to the dealer. The dealer diagnosed the vehicle and determined that the valve body on the transmission needed to be replaced; however, the part to complete the repair was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The contact stated that the failure was the second transmission failure. The contact had the transmission replaced in 2024 by the same dealer. The failure mileage was approximately 84,000.
While attempting to accelerate to get onto the expressway with no warning, the vehicle went into limp mode. Traction control, front end warning collision, auto/stop start functionality was all disabled and the engine light warning light on came on. The vehicle locked out and reduced acceleration. An attempt to pull over and turn the vehicle off for a few seconds was made. Once restarted, the vehicle continued running on limp mode at reduced speeds with the same indicators mentioned still disabled and locked out.
Took truck to dealership for transmission issues such as hard shifts and shuttering on highway. Waiting 2 months for parts that didn-??t fix the issue. Now waiting on another transmission which I-??m being told is on back order!
Unknown mostly. Water pump ended up cracking while running. Power failure notice had come up on dash and then vehicle shut off while running. Dealership made repairs but unable to identify root cause.
Transmission has had shifting, shudder and failure to go into gear from day 1 of owning the truck. Has been to the dealer on several occassions for the same issue just to be told that they either could not reproduce the issue or it was normal. On another occasion the dealer was able to notice some shudder and shifting issue and replaced the valve body under warranty. Now that the vehicle is out of warranty I-??m being told the vehicle needs a complete transmission rebuild and torque converter at an out of pocket cost to me of $8500. I know of many others with the same issues from the onset of owning these vehicles.
The transmission is experiences periodic rough shifting, a shudder and droning noise between 1,000 and 1,500 RPM. An independent transmission specialty shop states the transmission is starting to fail. The transmission, differentials and transfer case fluids were changed at 53,000 miles and again at 104,000 miles.
A D V E R T I S E M E N T S
- Windsor Mill, MD, USA