This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My seat belt has come undone many times in the last few months while I am driving. I reached out to the local dealership that repairs my car and inquired about it, they hadn't heard of a recall. 2-3 months later there has been a recall issued on my year and model of my car for this issue. I brought it in on May 24 to get it repaired and was told they couldn't repair it because there wasn't an actual recall on my car. Well later that day it has happened twice where my seatbelt came undone while I was driving.
Recently purchased a 2020 Honda CRV. I noticed the back seat belts (left and center) crisscross when buckled. I went back to Honda to complain and saw that all Honda CRV's had this configuration. I looked up on a Honda complaint web site and found the three similar complaints. It was also a problem on the 2019 vehicles. It appears that we all believe this is a safety issue. If you have to get someone (possibly unconscious) out of the car this configuration could prove to be a problem. Here is one example of another complaint: Seat belt problem #1 my husband and I were sitting in the back seat of our 2019 CR-V and noticed that the seat belt inserts on the seat directly behind the passenger and middle seat were in the wrong position. In order to buckle the middle seat we have to pull down the strap from the top and connect one buckle directly next to the seat belt insert for the left passenger seat belt. So when we try buckling both the middle seat and the rear left passenger seat belt they are twisted around one another, making it unsafe to travel with three passengers in the back at a time. We have gone back to Honda in order to get the issue resolved but were unable to due to the fact that all of the 2019 CR-V models were like that. We believe this is a safety issue. We often need to travel with three people in the back seat and this is truly an inconvenience for us, on top of it simply not being safe. We didn't think we'd have to check the back seat seatbelts when we purchased the vehicle, we've never had an issue like this in any of our previous cars.
- Scotch Plains, NJ, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Queensbury , NY, USA