This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air conditioning system not functional (discovered May 2019). Blows only hot air. 31-32K mileage on car (on May 2019). Purchased car new in Feb 2016. Had noticed a decrease in cooling efficiency in summer of 2018, but didn't take car in for inspection, since I don't use A/C much. Didn't need to use A/C again until May 2019. Car was <4 months over 3 year warranty (but under 36K miles), so dealership where car was purchased refused to cover repair cost under warranty. Was given repair estimate of $1,150, which was to cover cost of replacing A/C condenser, O-ring in discharge line, and new refrigerant re-charge. When driving in rainy, high humidity weather, windows more prone to fogging up because there's no cool air to blow on inside of window to clear condensation - because A/C system is non-functioning.
A/C stopped working after 55,000 miles and owning for 3 years. When discussed with the dealer, they advised that it was the air condenser that was faulty and needed to be replaced. Standard lifetime for an air condenser is well beyond the 3 year timeframe. The dealer also advised that there have been numerous 2016 Honda Civic's in with the same issue but there is no recall. The cost to repair this issue was over $1,000 with my dealer and should not be occurring at this point in the car's life.
American Honda is the most fraudulent company I ever dealt with. Within the 1st year, a serious problem developed with the trunk, which randomly opens for no reason, sometimes overnight, sometimes while driving on the highway, which is incredibly dangerous. We took the car 2X to the delray beach dealer, & it claimed itcouldn't identify or replicate the problem, & then that they fixed it. They did nothing & the problem never stopped. I wasted 2 days on these visits, accomplishing nothing. Last month, now in California, & still under warranty, the trunk opened while I was away for a week, & I had water damage to > $200 of items in my trunk. I spoke with livette at Honda, who told me to go to the berkeley dealer to have the car assessed. I reviewed the history of the matter, & told her I wanted to be sure the dealer would be authorized to make repairs. Instead. I wasted another 4+ hours at the dealer, who said it couldn't identify & had never heard of the issue. There are hundreds of complaints about this on line, & when I showed them the complaints & how dealers had fixed the problem, the dealer said it needed approval from Honda (Honda said it needed the dealer to approve the repair, so it's like dealing with the insane). The dealer said it would call me after obtaining approval'they never did. Livette was the most offensive person I have ever dealt with, lied to my face, & refused to authorize the repair & closed the case though she never even spoke with the dealer. These cars have a known dangerous defect & Honda has done nothing'these cars should be recalled. The ntsb should track on-line complaints & obtain all Honda complaints for the last 5 years to determine all models affected. The car's undercarriage is also known to be defective; it is far too low & scrapes on speed bumps & gets torn off by them, parking barriers, & any road incline.
There was a failure of the ac condenser causing the need to replace the whole unit, as well as the sensor. The corporate Honda representative even admitted on the phone that their dealerships have reported similar issues with the condensers on the Civic models, including units delivered from the factor that had already failed. A simple search of credited automotive review sites shown many examples for this model year, where the ac units have failed. As the corporate office has failed to issues a voluntary recall for this issue, I ask that you look into this and protect the consumer. Thank you.
Air conditioning system does not work. Dealer wants $2,382.15 to replace A/C compressor w/ clutch and coil ($1500.26), condenser ($599.04), evacuate and recharge complete($159.95) filters and air cleaners ($122.90), air ventalation system cleaning ($89.95). 2016 Honda Civic ex 70,491 miles. Last year I brought the car to dealer and they vacuumed and refilled the system ($159.95). This year same problem, no cold air and now being told entire system is defective. I can not properly clear my front windshield because does not work properly because I don't have A/C.
Randomly heard a pop, and the ac stopped working. Took car to a dealership that tried to tell me it was road hazard damage. After leaving Honda I called back to inquire more information, Honda refused to show me the issue but told me they would charge me $200 for a diagnosis fee. Something seemed wrong. Checked online and saw thousands of complaints for the same issue. Called Honda corporate and was told to take it for a second opinion elsewhere. They knew about the ac issues and said it would be covered under warranty except my car is out of warranty because of high mileage. Without the ac the defogger doesn't work. This is extremely unsafe in certain weather conditions. Not sure how to get Honda to recall this but it seems they have a history of ac units not working properly in cars. If someone dies on the roadway because of a visibility issue, Honda will have a major lawsuit ahead of them. Help us Honda owners get the recall we deserve so we can safely drive the cars we spent so much money on. This is unsafe and not okay!
In the summer of 2018, with the air conditioning system on, it was blowing warm air on the driver side while the passenger side discharging cold air. Took the car to the dealer for inspection. The service department informed us there was a leak. A dye was added to the recharged refrigerant. Early this month, April, the ac wasn't provided any cooling. Took the car to the dealer and was informed that the ac compressor along with refrigerant piping was leaking and need to be replaced.
Was driving to work on 1/26/2019 at about 11:30 am when I heard a very loud pop. I thought maybe I had blown a tire and turned down my music. I heard a lot of wind and after verifying that all of my windows were up I opened the visor to my sunroof to discover that my sunroof had exploded. When this occurred, there were no other vehicles surrounding me and I was not driving under an over pass, therefore I was not hit by any flying debris. Once I was able to pull over it appeared that my sunroof had exploded in an outward fashion. As if someone had busted it out from the inside. There was also no glass that shattered down into my sunroof visor which further leads me to believe that I was not hit by debris. After doing some searching, it would seem that this is not an uncommon occurrence and there have been hundreds of instances of spontaneously exploding sunroofs in cars manufactured in the last couple years. Very scary and dangerous. Unfortunately this happened on a weekend so I will have to wait until Monday to see if Honda will repair the issue free of charge (as they should).
Not sure if it's the battery or the battery sensor but my car when I want to turn it on it'll not turn on and it would just flash all the lights in the board and won't fully turn on.
Backup camera will randomly go black during operation if shifted into reverse during headunit boot (immediately after vehicle cold start) and headunit resumes boot showing Honda logo and driver warning screen instead of backup camera. Has happened on multiple occasions. Honda dealer was initially notified on 4/27/2018 but no resolution has been provided as of 11/30/2018. Images uploaded document five (5) occurrences between 8/29/2018 and 10/10/2018, but has happened prior to and since. Note in images that shift lever is in reverse but no backup camera view is shown on the display.
Sunroof exploded. We were driving along on the highway at night in late November and heard a loud thud above us. The sunroof shade was closed thankfully because when I opened it to check, we realized that the glass had shattered.
Air conditioning system went out. Blows warm air and makes hissing noises. It takes a very long time to defog the windshield reducing visibility while driving and making it uncomfortable to drive. The vehicle was in motion when the problem was first noticed. It takes over 10 minutes to defog the vehicle.
The computer system shuts down when battery dies and cant get into car I was locked out of my car a few times til I popped trunk and went thru the back to get into my car and battery life leaves quickly because of all the bluetooth use and other care hazards. So iam left with a black monitor screen not able to operate my system
Air conditioning A/C has been not working for the last month or two. It started off blowing warm air on the drivers side and cool on the passenger side. After a few days it's warm on both sides now. This is an ongoing problem with other Civic owners I know. This needs to be fixed by Honda. I've had Honda vehicles for plenty of years. Accord, CRV and other year Civics. I'm ready to give it up, so much for reliability.
Ac on the driver side warm air passenger side cold air then nothing. This started while driving on the highway August 3rd 2018 and stopped working August 6th 2018
I got into the trunk of my Civic (keyless) and when I tried to open the car, everything had shut down and it is locked and won't respond to the emergency key or the fob. This began 2 days ago and I see several other complaints O the internet of the same problem. It was parked in my driveway. Not being able to get into my car here in the Arizona desert could be a serioue problem.
A D V E R T I S E M E N T S
- Delmar, NY, USA