This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2017 Honda Rideline RTL-T with 46,464 miles on the odometer. While on a trip totaling approximately 550 miles, after travelling approximately 350 miles we stopped to refuel. The Truck after fueling was hard to start and would lose power at 35-40 mph and would not accelerate. Check Engine light was on plus Various Dash Caution lights (ABS, SRS, EPS, AWD, VSA, Hill Traction, etc) I used an ODB 2 code reader and read P0087 Fuel Rail/System Too Low. I was able to take back roads driving approximately 8 miles at 20 mph to safely arrive at closest Honda Dealership in Abilene. The service advisor there told us it could not be diagnosed that day and the service department do not stock parts. We rented a vehicle and continued our journey. If the truck broke while we were on I-20 Freeway while traffic was passing us at 80 mph, we could have easily been in a serious accident. The service advisor called 1 day later with diagnosis of failed High Pressure Fuel Pump, with replacement part not expected until 4 days later (includes 2 weekend days) when it could be installed. The truck was repaired on the estimated day and we were able to drive 350 miles back home with no other issues. Strange thing was on the dealer invoice they noted that code they retrieved was P0088 Fuel/Rail System Pressure Too High
My incident is related to the Keyless Module Part #0 38320-T6Z-A31, My pick up was parked outside in my work parking lot. It started the alarm making sounds, my coworkers let me know it, I just went to take look check it and I just turned off the alarm and set it on again, after that the car started do it again after 5 minutes, and it was a nightmare because after several times, I tried to disable the alarm in the touch screen panel, but it doesn't have any control I was available to disable it, I was seating in my car, and I noticed the instrumental panel started to turn on and off, it was like my car tried to turn on the engine by itself for several times, and making really scared noise like is going to have a electrical short cut, I was worried it can cause making my car coughing fire. I decided to make a video of it because in case it my car coughing fire. So I decided to live open my car with out lock. I noticed it was happening before after I changed the engine start/ stop switch was changed by the dealer because it was a recall and I also started having problems with the Keyless system, after they changed it, it started working again, I noticed the alarm sometimes made the same thing but I didn't put much attention about it, because it happens sometimes, but this time was really scary, so I made appointment with the dealer and they told me my car had problems with the Keyless Module, I told them if this problem is related to the engine start/stop engine. They said it wasn't. My concern is to try to preventing the vehicles can coughing fire when they are parked. I don't know it would happening but for my experienced, Your department should find out it. I didn't change this part yet because it's really expensive to replace it. I do believe it can be concern to be a safety issue. Link of video. https://www.mediafire.com/file/ztnwcrkhegbjb13/20220928_125159.mp4/file
The vehicle chugs and hesitates when accelerating on the highway or in the city. The RPM tachometer "bounces" as it does so. Took to dealership September 26, 2019 thinking it was fuel pump issue (recall 19-013) and they said this was not the problem and the fuel pump system was fine. Problem is still occurring.
Vehicle displace emissions system issue light. Took vehicle to dealership service and was told the entire fuel tank needed to be replaced - advised by both dealership and insurance adjuster that this has become common in the last three years since a change in manufacturing and the use of a different kind of plastic in the tank. The service associate at the dealer then showed an entire dumpster filled with replaced fuel tanks.
Emission system problem light came on at about 50,500 miles. Took it to the Honda dealership I purchased the truck from and they told me it was the fuel injectors. The only thing I noticed before the light came on was the RPM would 'bounce' slightly while at around 35 mph and around 47mph. It would occur while maintaining the speed or going up any incline, but would stop if I accelerated and maintained a higher speed
"emissions system problem" light came on around 60K miles. Service tech said to ignore it if it goes away. It did, then it came back on repeatedly over S span of months. Eventually, vehicle started to run poorly, hesitating on acceleration. Honda service diagnosed as fuel injectors failing, problem requires total replacement of fuel injectors. Wife's 2017 Pilot has same problem, brother's 2017 Pilot had same problem. Contacted Honda, they declined to stand behind either, as the vehicles are past warranty on mileage.
Emissions light came on at 57000 miles and continued to go on and off until 1-30-2020 when at 69000 miles every light came on and went in to safe mode almost causing another vehicle to almost rearend me. Took it to a local Honda dealer and they determined that the fuel injectors were bad. They said it was a common problem known to Honda since they had redesigned the replacement parts. End result: $1610. If this is a common problem it should be recalled imo.
My Honda Ridgeline is kept outside all the time. We recently had a several days of rain followed by temperatures dropping into the 20's. when I went to the gas station a couple days ago, I was unable to get the flap that takes the place of a gas cap to push open. It was frozen shut solidly even though there was no sign of water on the outside the weather finally got above freezing today and I manage to break the ice behind the filler flap and got the picture below. At home this was an inconvenience. On a long road trip it could have been a big problem. I presume this also means that every time it rains I'm getting water in the gas tank. I had no idea.
This vehicle comes equipped with a capless fill door. Upon trying to fill up with gas, I found myself unable to insert the nozzle for filling. After further effort, the first fuel flap broke. After removing the broken flap, I found the fuel fill neck filled entirely with ice, thus preventing inward movement of the flap. I was unable to fill the vehicle up with fuel as a result. Vehicle is a 2017 with 50,000 miles.
Fuel tank neckline freezes in cold weather, and you can't put fuel in the tank. This is very dangerous in the cold, the neckline freezes and you cannot knock it lose etc to get fuel...someone could potentially freeze to death!!
The vehicle decelerates immediately and without warning to limp mode. All warning lights come on on the dash and the throttle pedal is dead. The vehicle will not move over 10 mph. This problem happens at any speed when attempting to throttle up the vehicle I.e. such as merging onto a highway from an off ramp. The situation will occur in normal city driving as well. When the vehicle decelerates it is immediate and will not recover. If you are traveling at highway speeds you immediately become a encumbrance to traffic flow and have no means of getting out of the way. This immediate deceleration is a dangerous condition that is frightening as the driver. To date, Honda has no answer for the problem. I have invested several hundreds of dollars in diagnostics and the sister truck to this vehicle has been at the dealership under the guidance of Honda engineers for a month with no resolution. As we own six of these vehicles I have parked them all for the safety of my coworkers and the general public. In my opinion this a dangerous situation with no resolution requires and immediate response form the oem.
Truck rapidly decelerates at highway speed and will not take fuel when the accelerator is pushed.all warning lights on the dash illuminate and the truck will not move
My company owns six (6) 2017 Honda Ridgelines. Each of hte trucks has experienced a fuel related issue where the truck stops in traffic unexpectedly causing a potentially dangerous situation on the highway. All dash lights and warnings illuminate and the truck will not take fuel when the accelerator is pushed. To date, Honda has only acknowledged my complaint with no resolution
Ice formed between the inner and outer flaps of the capless fuel filler system. I had to break the outer flap to gain access to the space between the flaps. With the outer flap removed, I was able to remove the ice and finally refuel the Ridgeline. I was parked at a gas station in plainfield Indiana, 163 miles from home.
Rain/snow water leaked into the cap-less gas filler neck. Water settles between the outer and inner filler flaps. Experienced the water freezing which prevented the outer flap from opening inward. Because of the ice blockage, was unable to fuel vehicle during freezing temperatures. The inability to fuel the vehicle could result in a life-threaten situation where the vehicle is stranded in freezing environments. Requesting a retrofit to prevent water intrusion or to allow proper drainage.
Capless fuel / gas filler system freezes in winter and does not allow for vehicle to be fueled at gas station. Hair dryer needed to be used for 3-5 minutes to thaw the door and then a screw driver used to pry it open. Pictures of remaining ice are attached
Capless fuel filler allows water to collect between the outer door and the inner door of the filler neck. Approximately 15ml of water collects in this area after any rainfall. The water enters the tank when the fuel nozzle is inserted. Water in the fuel system can cause vehicle performance problems as well as maintenance codes which require dealer service to repair. In cold climates, the water freezes preventing fueling of the vehicle. This situation has happened to me twice already this winter, one time required the vehicle to stay inside until the ice melted and the water could be extracted.
A D V E R T I S E M E N T S
- Marfa, TX, USA