This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
About 2 minutes after I started driving, I got a "Stop Vehicle and Check Power Supply" warning. The car slower to about 20 mph and would not go any faster. After returning home, I had the car towed to the dealership. Hyundai said that the ICCU unit failed. This was days after the same dealer performed recall work that was supposed to address ICCU issues.
Started car and proceeded to drive to work. 1 mile from home, heard a "pop" noise and the car displayed "Check Electric Vehicle System" warning and went into a "turtle" mode that limited speed. Luckily I was on a side street and had not yet made the turn onto the main highway or it may have obstructed traffic or resulted in a crash. I was able to return home and have the car towed back to a Hyundai dealer for diagnosis and repair. The dealer identified the issue as the ICCU fuse and ICCU itself that needed replacing. All previous recalls and software updates were completed, including the latest ICCU recall (272?) which was completed on December 3. There have now been multiple software updates and recalls targeting this part, but it still resulted in the vehicle losing power and being inoperable.
Our 8-mo old 9800 mile Ioniq 5 failed to maintain its 12v battery while parked for a week. It was dead when we came back to it. Jump started successfully. I replaced the OEM battery with an AGM battery, which the car failed to maintain charge on after 2 weeks. At that time, while driving, the car displayed "Stop vehicle and check power supply" and "check vehicle electrical system." I had a battery monitor installed which showed the car only had 44% charge left in a new 12v battery. By the time we made it to the dealer 15 minutes away, the car was barely above 20% on its battery, and was about to stop on the road. The car has been diagnosed with an ICCU failure and replacement parts are 2+ months backordered. This car appears to brick itself without much warning to the driver -- and clearly Hyundai's software-only recalls are not fixing the root cause of this dangerous safety issue.
When driving in i-Pedal, which is a "one pedal driving option", sometimes after pausing the car rolls backs several inches. This appears to be a defect with the powetrain, regenerative braking engine, or otherwise. Hyundai's dealership has been advised of this issue; they have escalated this internally. A car in drive forward should never due to electrical or software reasons be told to move backwards -- which is what is happening here.
- Menlo Park, CA, USA
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- Moraga, CA, USA