2013 Hyundai Santa Fe engine problems: violent jerking trying to accelerate

Violent Jerking Trying To Accelerate

2013 Hyundai Santa Fe

This problem may be covered under warranty. Ask your Hyundai dealer.

9.5

really awful
Typical Repair Cost:
$10,000.00
Average Mileage:
38,887 miles
Total Complaints:
4 complaints

Most Common Solutions:

  1. not sure (1 reports)
  2. replace collapsed fuel line (1 reports)
  3. replace engine (1 reports)
  4. replace sensors and fuel line (1 reports)
2013 Hyundai Santa Fe engine problems

engine problem

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2013 Hyundai Santa Fe Owner Comments

problem #4

Mar 222017

Santa Fe 4. V6

  • Automatic transmission
  • 59,000 miles

A D V E R T I S E M E N T S

Would like my vehicle to go more than creep along and jerk

- , Nauvoo, US

problem #3

Dec 142013

Santa Fe XL Limited 3.3L V6

  • Automatic transmission
  • 5,000 miles

Few month after buying this demo with 3200Km on, I started to feel a vibration in the morning start of the car. Reported to the Hyundai dealer shop and guys there told me that this was normal on this kind of engine. On my highway drives and while the Control cruise was on and engaged, I noticed that the engined has a lack of power along with and abnormal vibration when trying to chage gears(when the car was going upward on a part of the road that was a bit of hill). Again, tok it to the Hyundai, they put their instruments and diagnosed that NOTHING WAS WRONG.

Month later, first engine light came along with a loss of power while driving in a highway. Guys in the shop repaced a bad sparkplug. Again the same thing with the vibration during mornings and after the egine gets cold. Two more instances with the engine light On, due to this anoying problems tha according to Hyundai , was a defect on the spark modules. Replaced modules and with the last visit they also replaced the Fuled module of a few psitons. Pretty sure that engine is F-ked and they do not want to say.

The bad part is that dealer is buying me back my car with 70000 Km and offering me a new one at a price that may be good but not the kind of bussines I want to get in.

I asked them to buy me back my car as if it would have 10000 Km because at that time was when my issues started.

- , Toronto, ON, Canada

problem #2

Jun 232016

Santa Fe 2.0L

  • Automatic transmission
  • 85,749 miles

spark plug exploded I was driving my car on the highway and the engine began shaking violently when I attempted to speed up. Suddenly the turbo appeared to stop working and I was revving the car up to 7,000 RPM with virtually no movement. When I stopped at a red light the vehicle stalled.

The engine light came on and I immediately limped the car to the dealer who ran a thorough diagnostic. I was informed that the tip of the spark plug had burned/blown itself up and went into the engine.

The result is that I need a new block - $10,000 because the vehicle is no longer on warranty.

THAT'S A LOT OF MONEY for a 3-year old car!!!!

The dealer said there's no explanation for this. I've had the car serviced at the same dealer for 70,000 KM and only ever at Hyundai. I'm devastated. The cost will require me to either abandon the vehicle, of which I still owe 3 years of payments or repair it and risk losing my house.

To-date, there's been no action from Hyundai. Just promises about getting calls back which have not yet occurred

- , Toronto, ON, Canada

problem #1

Jun 212014

Santa Fe

  • Automatic transmission
  • 5,800 miles

December 1, 2013 we Purchased the Santa Fe. On June 21,2014 After grocery shopping my family and I were on our way home when I tried to enter the freeway and accelerate the car would not speed up and began to jerk violently. I had to pull towards the shoulder to avoid being rear ended. Once the traffic had cleared I pulled out and tried again and it happen again, I let off the gas pedal and it stopped. I had to accelerate very slowly so the jerking would stop, any time you try to accelerate quickly it would Jerk and not pick up speed.

On June 26,2014 my wife with our children took the car in at 10:00 am. I called my wife at 11:45 am to see if they had done a test drive she said no the car was still sitting there. I called her back at 12:57 pm and they had done the test drive and found that the car did have something very wrong with it and they had to do some diagnostics to figure out what was wrong. So my wife asked if there was a shuttle available they said none was available. So my family continued to wait. At 1:47 pm my wife called me at work saying they were stuck there because they don't have a shuttle. I told my wife I would call her back to go, and ask if there is an ETA for the diagnostics, and if not, if there is no shuttle what about a loner or a rent a car.

So I called her back at 2:08 pm and she was told no to all of the above and the supervisor told her why she didn't bring the car in earlier. I had my wife put the service consultant on the phone and express to him that the reason we bought a new vehicle was so we didn't have to go through this, also I called in advance and made clear of the issue. My family has been there now for over 4 hours and you still don't know what's wrong. I asked to speak with the supervisor but he said she had just gone off to a meeting. I asked if he could please see what he could do. At 3:22 I called my wife back and they finally got her into a car so they could leave.

On June 27,2014 at 10:20 am my wife got a call. They told her the High Pressure fuel pump needed to be replaced They said it's going to take about a week to get the part and put it in. They told her to bring the car she had back to switch it out for a Rental. When my wife went to pick up the rental. They were going to give her an Elantra.They told her that was the only car available. My wife said it was too small for a family of 5, that's the reason we purchased a Santa Fe. So they called Nissan to see if they had a car to loan. They had a van but it wasn't going to be back at 6 pm that evening. Instead they gave her a Altima to use for that day, and to come back the following day to switch it out for a Nissan Quest. So now another 2 days of our time wasted switching cars.

On July 5,2014 the high pressure fuel pump was changed but the vehicle had the same issue. Now they would need to consult with a Technician from the Mainland. On July 16,2014 at 4:42 p.m They called with an update. They stated that in addition to the High pressure fuel pump they had to replace the fuel rail pressure sensor,remove the fuel tank and the fuel feed line because the fuel feed line had collapsed. They were going to do more testing the following day.

On July 17,2014 at 2:52 p.m Jay called to say the car was completed. So almost a month to get it fixed and horrible customer service the whole way. Now my concern is how many factory seals needed to be broken to fix this. Also, since then more has gone wrong with the car. Will fill an other complaint.

- , Waianae, HI, USA

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