This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving my daughter-€™s 2013 Hyundai Sonata Hybrid to the gym early one Sunday morning. I pulled into the parking lot to park the car. When I stopped to put the car in park the car suddenly accelerated and I drove through the glass wall of the gym. The car accelerated through the gym, hit a metal pole, and crashed into a wall on the far side of the gym. The front end of the driver-€™s side corner was smashed in and my airbags did not go off.
Was driving down the highway doing about 70 miles per hour engine just flats out stalls on me. Was trying to merge over to get out traffic had no power and almost got hit by semi.Wait 5 minutes and restart car. Car started Making clicking noise and gave it gas went a little bit and stalled out and would not restart. Contact a manufacturer said there is an issue With the engines but does not know if it qualifies for their extend warranty.
While driving my 2013 Hyundai Sonata, I smelled fuel fumes coming through my a/c vents for several minutes. I shut the a/c off and rolled the windows down. White smoke began billowing out of my exhaust tail pipe then from under the hood. Being in the far left lane of a five lane freeway, other motorists and I were placed in danger as I had to travel across all lanes of traffic as my vehicle billowed thick white smoke into the air limiting the clear view of other motorists and increasing the chance of causing collisions. I pulled over to the shoulder of the freeway and then lost all power steering and brakes on my vehicle. I applied the emergency brake and brought my vehicle to a stop then turned it off. I looked at the temperature gauge and it read normal range but the check engine light came on along with several other dash lights. Once I turned the vehicle off, flames and billowing smoke began coming from under my hood. Four to five minutes later the fire extended to the cabin then the vehicle was fully engulfed. The fire department arrived and extinguished the vehicle fire. Prior to this drive, I have not smelled any fuel leaks or fuel odor inside or outside of the vehicle. It appears a fuel delivery component was the cause of the issue.
The engine is burning oil again this is the second engine my car was part of the first recall after noticing how low n black my oil was I noticed it also smells like gasoline. Now I tried to get it in for the recall 227 part of recall 189, it hesitates to start will just stahl whenever n wherever it feels necessary I contacted Hyundai they said drop it off at dealership until it is repaired if no loaner was available then I would have to rent a car now that-€™s not even feasible considering I might not even get it back rent a car indefinitely that-€™s ridiculous and expensive. So it-€™s burning oil again, stahling out, has no power sometimes when u hit gas, oil smells of gas as well as my dipstick smells of gas as well.
While driving car started beeping and making noises - check engine light, brake light, lcd displayed brake warning and flashed "hybrid system warning! safely stop and do not drive". Brake pedal then went to floor, and engine power reduced. Re-starting the car only cleared the problem for a minute before the warning message re-occurs. Others have encountered this issue resulting in crashes. https://also reported here: https://www.carcomplaints.com/Hyundai/Sonata/2013/brakes/service_brakes.shtml
- Apex, NC, USA
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My fuel line is actively leaking. The dealerships told me that the car is under recall but there is no remedy at this time. At this point, I was told I am unable to drive my car and I just have to wait.
My 2013 hyundai sonata was apart of the original fuel leak recall about a year ago. I went to my local hyundai dealership and to my knowledge they "fixed" the issue. Now there is another recall with "no remedy" as of yet. My car definitely has a leak as my entire cabin smells of gas, really bad to the point of headaches and getting nauseous. If you're sitting next to my vehicle you can also smell the gas leaking. This is so dangerous for my child & I and everyone my car is near as this could catch on fire! I took my vehicle to a local repair place to fix the issue and inspect my car and thats when I was made aware that this is infact a leaking hose & is apart of the new recall. The repair place would not fix it and told me to take it to hyundai, they also failed my inspection. I contacted hyundai in limerick pa and they said there is no solution or fix for it but then they said they would repair it but not under warranty and I would need to pay a couple hundred dollars to repair it which I cannot and should not have to do. Meanwhile my car is still not inspected due to this and is not legal for the road. The gas smell has been going on for 9 days, I have many witnesses including the repair shop. They kept all of it on file should I need to pursue legal help.
While driving the car flashed "Hybrid System Warning! Safely stop and do not drive" and immediately shut off propulsion. I was able to coast just enough to get off to the side of the road. Now the warning comes up as soon as the engine kicks on to charge the hybrid system and the car will not move. If I wasn't in the right hand lane on the highway this could've caused an accident. This happened once in December 2021 with about 86000 miles and went away after letting the car sit for about 30 minutes. It happened again today July 21, 2022 and left me stranded. The car is unusable as of now.
I smelled gasoline in my car every time the car was idle and when I turned on the AC. I googled everything I could but could not figure out the problem. I had to drive the car from Miami to Orlando while this issue was going on (due to me attending school in Miami and living in Orlando). I dropped it to Tire Plus the same day I arrived in ORL & they called me on Sunday morning, stating that I should not be driving the car, it is a hazard because of the issue they identified. Shortly after (about 10 min after that phone call from Tire Plus) I found out that there has been a recall for this same issue tire Plus identified. I called tire plus and told them it is a recall and they said I must get the car to Hyundai to be fixed since it is identified as a recall. I went on Hyundais website and typed in the VIN number and I saw that my car qualifies for the recall. I got the car towed to Hyundai the next day. I called corporate, corporate notified me that after about 4 days of my car being in Hyundai-€™s care I-€™d be able to get a loaner (previously, I called numerous Hyundai-€™s but went with the one who had loaners available). It has been 7 days and Iam without a vehicle and I travel to school on the weekends. My case was escalated (last Wednesday I believe) and we were told by the case manager that he was going to reach out to Hyundai then give us a call-€¦ he gave us a call but did not reach out to Hyundai. He was also supposed to give us a call today (Monday) but it-€™s 3PM, I haven-€™t heard anything. So, I called him and left a message since he did not answer. Not to mention that Hyundai had no remedy for the recall on the car. It seems like they have no interest in compensating me in any way. They would rather drag out the situation and mention the need for me to fix other things on the car, other than the hazard at hand (the recall). It is quite frustrating and I-€™m not sure what to do at this point.
The car start over but was unable to keep power upon hitting gas pedal. The seatbelt would unlatch. The back break lights wouldn-€™t shut off after turning off engine causing the car battery to lose power.
On May 7th 2022 my 2013 Hyundai Sonata engine caught fire just driving down the road. I had only bought it 2 months prior. Smoke started coming pouring out of the vents and I had to pull over and have the fire department put it out. Hyundai has looked at it and offered to pay off my loan but I gave $4000 cash down and now that is lost. They won't cover that. Will there be another class action lawsuit ?
I was notified of two recalls on my vehicle. I am the second owner of the vehicle but need to know if I am able to get these recalls fixed without paying out of pocket.
I was driving on the way home doing 55 mph with my kids and the car started to slow down and light began to pop up on the dashboard. The car shut off. I tried to restart it it wouldn-€™t restart. I called a tow truck as I was waiting in 100 degree weather with two kids someone tried to give me a jumpstart how ever when they tried to jump start it we noticed smoke coming from the hood. I went to a part store and brought another battery. Thinking it-€™s the battery I put the new battery in. Car still would not start. And smoke arised again as I-€™m Still waiting for tow truck for 7 hours @10pm tow truck finally comes. Tow truck takes car to my residence. The next day I call Carvana and silverrock they tow the car to a dealer then call me and tell me the repairs would not be covered. Even though I haven-€™t had the car for a two full months. I spent my entire pay check. The Mechanic from Firestone tells me it-€™s a starter. I get the starter fixed 804$ and The next day the same thing happens again only this time my car began to smoke much more. I-€™ve never experienced anything like this. I-€™m also paying a car note on this car and I put down more than 4000$. Can somebody please get me out of this lemon. This should not be legal.
The car cut off while I was driving. Had it towed to a repair shop, and they said the engine had seized up. Found out that the vehicle was affected by a recall involving the engine having debris left inside at the factory which causes restricted oil flow. I had the car towed to the dealer, and they claimed the engine failed due to "neglect." They didn't inspect for any recalls, and I was charged.
FUEL IN ENGINE. ENGINE FAILURE. had car towed to hyundai of louisvile dealership due to recall on may 20,2022.as of today the dealer has not even began to do anything toward my car. i was told it may take up to 8 weeks before they could even look at my car. I was given a clain number from hyundai #19842116 and a case worker who has not helped at all. I was also denied a loaner from the dearlership
For about a month, while driving lights go off during the night, MOST recently the lights and car shut off DURING the ride home!! No flashers working! When we attempted to move the steering wheel locked and would not go into drive! Feels like something was stuck, further inspection NOTHING WAS STUCK! when I fuel up the car seizes in the middle of my drives!
I am writing to report a safety concern and recall issue with Hyundai Motors. October 2021 - I took my car into Braman Hyundai 2060 NE 2nd Avenue Miami FL 33137 305-571-1225 for a few issues including the following recall : 189 HYUNDAI SONATA 2013: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. April 26th 2022- I notice a strong smell of gasoline inside my car. April 27th 2022 - I bring my car into Braman Hyundai 2060 NE 2nd Avenue Miami FL 33137 305-571-1225. I am notified by the dealership there if a fuel leak and it will cost me $700 out of pocket. I clarify with the customer care representative : -€œThe issue that is present now in regards to a gas fuel leak, is the SAME issue as the recall?-€ The representative confirms this is correct, and advises me to contact corporate directly as they cannot perform a recall twice. There is a chance the recall can be covered if corporate overrides this with her manager. I proceed to call and report my issue to corporate. Corporate and the dealership refused to assume responsibility for the repairs and failed to provide paperwork for initial recall. I am deeply disappointed and do not feel safe or comfortable driving my car anymore after a gas leak was present that was failed to be addressed back in October 2021 under the existing recall. I hate to imagine my life being put at risk in accident or death because of a serious fire risk. My occupation requires me to drive for a living, and I take my safety and the safety of others on the road very seriously. This is a Hyundai Motors manufacturer issue, but because of some strange recall technicality and the initial work not being done properly, I am being held responsible for the repairs in addition to my life being put as risk. Due to this experience, I will not be returning to this dealership and refuse to make any further business or recommendation for Hyundai Motors as a trusted vehicle source.
A D V E R T I S E M E N T S
- Buford, GA, USA