Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.

Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
767 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Hyundai Tucson suspension problems

suspension problem

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2016 Hyundai Tucson Owner Comments

problem #3

Nov 012015


  • 1,000 miles


Multiple issues. Main issue for now- press the accelerator and the vehicle slows down. Major hesitation. Hesitates from a stop and when already driving. Today it shook and felt like it was going to die for the 2nd time since I've had it. It has been in the shop numerous times for multiple issues and has already had the throttle body and rear suspension replaced. It also had the hood latch replaced due to a recall and it was losing coolant apparently through the cap.

- Columbus, IN, USA

problem #2

Nov 192015


  • 1,000 miles
I had to replace the throttle body and rear shock at approximately under 2000 miles. It hesitates badly. It decelerates as I press down on the accelerator. It had low coolant before a long trip so I filled it up as it advised. When the vehicle was hot the coolant was approximately 1/2 inch to 1 inch below the minimum fill line. After my trip I took it to the certified Hyundai dealer service center for tire rotation and oil change and they advised the coolant was low again, but that there are no leaks. I told them I just filled it up and so they are checking again for leaks. It slammed into gear as I was going on an off ramp from an interstate. It jerked and shimmied like it was going to die when I was at a stoplight. It is brand new. It should not be having so many issues and no one will help me with it I just keep hearing "there is nothing wrong with it, it is just the way Hyundai designed the vehicle." Hyundai needs to work on this. There should be multiple recalls on this vehicle. It has a popping sound every time I reach 20 mph after taking it out of park. It has a rattle in the frame/rear passenger door area. No place can fix these sounds. I just have to deal with it all. It has been nothing but a nightmare since purchased in November 2015. This really needs multiple recalls on it. I just got an email about a hood latch recall too. Not even from Hyundai... from car fax. Hyundai did not contact consumers regarding the hood latch recall. They should be required to. The dealer did not contact me about it either. The dealer, bob poynter columbus, in refuses to service my brand new vehicle under warranty and they will not speak with me at all. They will not tell me where they obtained my vehicle from as a dealer trade either.

- Columbus, IN, USA

problem #1

Sep 012015

Tucson 4-cyl

  • 300 miles
I have 4000 miles on this car and already have had it in the shop 5 times! transmission- is very jerky, doesn't have pick up most the time, doesn't sh*t right away it takes a moment to kick in while RPM's are jumping. Hesitation from a dead stop, once at a dead stop and you slowly take foot off break the RPM's drop and the car shutters and feels like its going to die! dealer said its normal for a dual clutch because its like a manual and that I need to drive 2 footed or deal with it. I also had it to dealer say prior to this time, it's because the dual transmission is staying in second gear and that's normal and that's why it feels like its going to die. Transmission never shifts the same.. when in eco it worse and when in sport mode it very jerky and the shifting is awful and never smooth. Bottom line is this.. feels like the transmission has no idea when to shift and or how to shift. The RPM's go up but the car doesn't seem to pick up speed like it should as far where the RPM's are at, always revs up before it will even more. Also when at highway speeds it takes a lot to kick it down to pick up speed which is very dangerous. The vibration at higher speeds is horrible. Had tires rotated and balanced 2 times already and it till has not fixed the problem. Dealership doesn't seem to find T to be that big of a deal. Hwy speeds the cabin sound like you have one window open and you get that sound of being in a tunnel. Since day 1 when putting car in reverse and then to drive, there is a clunking popping sound from the back of car after it hits about 20 mph. Had that looked at 3 times and they can't figure it out. It is much louder and more often now with more miles deal says all my problems are normal and nothing they can do but to deal with it. Worst car I have ever owned!!!!! had in shop 6 times already in 9 months and Hyundai will do nothing to help.

- Green Bay, WI, USA

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