This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver's door is falling off the top and bottom hinges. Welds for hinges are separating from frame of vehicle. Would have to enter/exit from passenger side. Had not contacted dealership.
Driver's door is falling off the hinges from top and bottom. Welds for hinges are separating from frame of vehicle. Owner would enter/exit on passenger's side of vehicle. Have not contacted dealership.
Left front door hinge welds failed and broke free from body. Discovered cracks in right front hinge welds and surrounding body area. Contacted local Jeep/Chrysler dealer for assistance. They sent me to a local body shop for an estimate. Body shop personnel told me that they have repaired other vehicles with same problem. Returned to dealer with quote to see if I could get assistance with repairs. Dealer contacted Chrysler and they told him they would not assist me in repairs since I am not the original owner. Estimate for repair of left door hinge put at $691.06.
Driver's door upper hinge has separated from frame. Had taken vehicle to dealership, and mechanic indicated a defect in design. Welds on plates came loose. Mechanic repaired problem.
Front left door hinges making a popping noise, and causing door to become misaligned with frame of vehicle. A dealership has not examined vehicle for this problem.
Driver's door top hinge has come apart and failed to allow proper use of door. Consumer has an appointment with dealership to have problem repaired. Please provide any additional information/attachments.
One hinge of driver's side front door is completely detached, the other is coming loose. I understand that this has been a recurring problem in this model year of the Cherokee. At moderate to high speeds, the door shakes and rattles, and the nise is deafening. Door also leaks now when it is raining, there now is water damage to the inside of the vehicle as a result of this failure. Also, I have been forced to prop up the tailgate door with a broom handle since that piece failed, this handle could easily become dislodged during loading and severely injure anyone standing beneath the door.
When vehicle was parked and when consumer opened the door on driver's side, door fell off into her hand. Dealership was aware of problem. While attempting to repair the door, the frame was found to be cracked.
The driver side door's hinges are broken and the passenger side door hinges are almost broken. The passenger side window (front) is broken, it will not roll up properly. It clicks as you turn the nob, but window does not go up or down.
I first noticed this problem as a clicking noise when the driver's side door was opened. While having my Jeep serviced one day, I asked at the garage what was happening and they told me that the hinge on the driver's side door was tearing loose from the car body. Because it was a hinge weld, they daid that they couldn't repair it. I inquired at a body shop, and they said that the repair would cost 400 dollars. I later found on an internet site discussing safety reacalls and issues about car problems that many 1995 Jeep Cherokee owners were having the same problem and that doors had actually fallen off and in one case both doors were affected. I contacted dainler Chrysler twice, even writing to schramm. I was basically told too bad, the car is out of warranty and they would do nothing about it. I believe this is a safety issue and should be addressed. Thanks for your help.
Weld that holds door hinge to body has cracked 2 times - reports to Chrysler resulted in a total blow off by manufacturer - I am aware of 2 other vehicles of same year in my office that have experienced same failure.
A D V E R T I S E M E N T S
- Temple Terrace, FL, USA