really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Jeep Cherokee seat belts / air bags problems

seat belts / air bags problem

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1996 Jeep Cherokee Owner Comments

problem #3

Jan 012000


  • miles


I began having problems with the seatbelts on the front right passenger side and also notice one in the back seat as well. The seatbelts began retracting sluggishly. It is now to the point where the front passenger side does not retract at all. I took the Jeep into troy aikman auto mall in fort worth, Texas on March 16, 2000 to have all the seatbelts looked at. I was told that all four seatbelts were going out and needed to be replaced. I contacted Chrysler customer service at 1-800-992-1997 and reported what I believed to be defective seatbelts. Chrysler had a rep in my area look at my file and reported back to Chrysler that they would pay one-half of the costs involved. They were doing this as a "good-will gesture" because of the mileage on my vehicle. I have purchased 2 other Jeep, the last one purchased in 1988 and sold in 1996 when I purchased my current one. I have never had any problems with any of the other seatbelts and the mileage on my 1988 was approx. 150,000 miles. I would appreciate your review of this matter and advsing me of same. Thank you.

- Fort Worth, TX, USA

problem #2

Nov 011999


  • miles
Jeep was struck on passengers side, Jeep struck another truck head-on, hitting more of the front passengers side, causing hood damage/broken windshield, and drivers gears to come out. Driver broke sternum in two places due to safety belt not working and airbags not coming out. Jeep was totalled out.( dot number: Tire size: P225/70R16 )

- Richardson, TX, USA

problem #1

Dec 301996

Cherokee 4WD

  • Automatic transmission
  • miles
Seat belt retractors fail to operate properly.

- Cottonwood, CA, USA

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