4.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,217 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Jeep Cherokee steering problems

steering problem

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2000 Jeep Cherokee Owner Comments

problem #3

Feb 042004

Cherokee 4WD 4-cyl

  • Automatic transmission
  • 150 miles

A D V E R T I S E M E N T S

I had several trips to the dealership with the Jeep. I purchased the Jeep on July 26, 2000 new. I took excellent care of the vehicle, have it checked and oil changed every 2500 miles. Before the three year warranty was up I had a total of 15,000 miles on it. I complained of it shimmying and grinding sound in the back, but they said they couldn't find a thing wrong. In February having about $18,000 miles on it that I needed a new fuel pump - $900 worth. Since then it has been down hill. I have complained since day one that my vehicle shimmies out of control intermittently, and no one could find anything wrong, just put new control arms and bushings on it and, steering pinion, tight steering, and a host of other such remedies, to no avail. This past weekend, I was almost in a very serious accident on highway 94, as I did go out of town, after the above was fixed, but apparently it didn't help as my vehicle shook almost out of control again. I put on my breaks immediately and had to go to the side of the road. I stopped, sat for a while, and then drove off, and it was okay for a while, but in the meantime, a driver from behind almost hit me when I had to put my breaks on to try to control it some. I am very frustrated with this vehicle and feel it should have been called back when I first complained years ago. I wrote daimler Chrysler a letter regarding the fuel pump a few years ago, but the company didn't even respond. In the meantime, I really don't know what to do, I want to trade it in, but feel I was sold a real lemon and should be compensated for the hassles, repair costs, etc. Of what I was hoping would not happen when buying a new vehicle, and the way I take care of it. I cannot afford to buy another brand new one, but do feel the company should have called this vehicle back from the onset, as it has been a lemon, of which I have expressed many times to the dealership where I purchased it.

- Moorhead, MN, USA

problem #2

Sep 272005

Cherokee 4WD 6-cyl

  • Automatic transmission
  • 84,500 miles
The caller said that while driving at 10 mph lost steering control. He just got off the highway and was starting to turn into a parking lot when he lost control of the vehicle. He said the steering wheel would spin freely into circles. There were no accidents or injuries. Vehicle was towed to a repair shop. He was told that the compression bolt that holds the steering knuckle and the steering wheel spindle together came loose and caused the loss of steering. The repair shop tightened the bolt. Dealer said they never heard of that problem. Manufacturer has not been contacted yet.

- Mount Horeb, WI, USA

problem #1

May 092001

Cherokee

  • Automatic transmission
  • miles
While traveling on a road at 40mph switch from asphalt to pavement would cause steering column to shimmy violently. Vehicle would then sway from left to right. Entire front end would shake. Barely able to maintain control of vehicle. Had taken to dealership, and steering linkage was replaced.

- Schenecady, NY, USA

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