I had several trips to the dealership with the Jeep. I purchased the Jeep on July 26, 2000 new. I took excellent care of the vehicle, have it checked and oil changed every 2500 miles. Before the three year warranty was up I had a total of 15,000 miles on it. I complained of it shimmying and grinding sound in the back, but they said they couldn't find a thing wrong. In February having about $18,000 miles on it that I needed a new fuel pump - $900 worth. Since then it has been down hill. I have complained since day one that my vehicle shimmies out of control intermittently, and no one could find anything wrong, just put new control arms and bushings on it and, steering pinion, tight steering, and a host of other such remedies, to no avail. This past weekend, I was almost in a very serious accident on highway 94, as I did go out of town, after the above was fixed, but apparently it didn't help as my vehicle shook almost out of control again. I put on my breaks immediately and had to go to the side of the road. I stopped, sat for a while, and then drove off, and it was okay for a while, but in the meantime, a driver from behind almost hit me when I had to put my breaks on to try to control it some. I am very frustrated with this vehicle and feel it should have been called back when I first complained years ago. I wrote daimler Chrysler a letter regarding the fuel pump a few years ago, but the company didn't even respond. In the meantime, I really don't know what to do, I want to trade it in, but feel I was sold a real lemon and should be compensated for the hassles, repair costs, etc. Of what I was hoping would not happen when buying a new vehicle, and the way I take care of it. I cannot afford to buy another brand new one, but do feel the company should have called this vehicle back from the onset, as it has been a lemon, of which I have expressed many times to the dealership where I purchased it.

- Moorhead, MN, USA

When making left turns steering wheel become very stiff. Took vehicle to dealership, and was informed by the mechanic that wrong front control arm was installed, and would need to be replaced with the correct control arm.

- Oak Ridge, NC, USA

Repeated passenger balljoint failure on 2000 Jeep Cherokee sport. According to multiple sources including owners and Jeep dealer repair staff, this is a regular and repeated problem in 1999 and 2000 model year Cherokee equipped with the 4.0L engine and part time 4 wheel drive. Balljoint originally replaced at 10,950 miles under warranty (replacing dealer ira Jeep, no cost.). balljoint has failed again. Have been unable to get a weekend appointment at dealer. Symptoms of failure coincide with reports on file with the NHTSA - steering wheel and/or front end 'shimmy' or vibration at highway speeds, pulling or pushing left or right under acceleration, difficulty in making left or right turns (lack of feedback from wheels, car attempts to pull opposite direction). I would respectfully request on the behalf of all Jeep owners (this is a 4 hour repair, requiring the vehicle to typically remain at the dealer for one full day) that the NHTSA further investigate these failures, as I suspect a manufacturing defect. These failures are, in my opinion, dangerous and can become life threatening should the balljoint(s) catastrophically fail. Daimler-Chrysler/Jeep have been excellent in reguards to repairing these problems, but these are problems that leave customers without their car for a minimum of several hours, and are easy to ignore for most consumers. Thank you.

- Berea, OH, USA

While driving at any speed, the Cherokee pulls to the right side of the road. Dealership is not able to determine what is causing this problem. The steering gear box was replaced, along with new ball joints. The problem still exists.

- St Augustine, FL, USA