This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle was park but runnning, without prior warning the vehicle jumped out of gear and went into the river. The dealership is aware of the problem. Nlm
I angle parked my Jeep in a bank parking lot. After parking, the transmission remained in drive with the motor running. I sat in my Jeep for a minute or two, assembling the paperwork I'd need in the bank. I then turned the ignition switch to the lock position, which turned off the motor (but, unfortunately, the transmission remained in drive). I then pulled my Jeep key out of the ignition, got out of the Jeep and walked about 75 - 100 feet to the entry stairs leading to the bank. At that moment, a lady yelled to me. My Jeep was slowly rolling backwards and it stopped after it hit a building about 70 feet away, striking the building at an approximate 60 degree angle. Due to the manufacturing defect, my Jeep sustained body damage in the amount of $260.42 for which I have an estimate. Had the defect not existed, there would have been no accident because I would not have been able to turn the ignition switch to lock without first placing the transmission in park. DaimlerChrysler motors corporation repaired the manufacturing defect but refuses to take any responsibility for body damage to my Jeep. Can you help" will you help" your help to resolve this ridiculous issue would be greatly appreciated. DaimlerChrysler's reference number for my claim is 9908985. I have telephoned them two or three times and written two letters to their auburn hills, mi offices and they have written three letters to me but refuse to pay the $260.42.
Vehicle rolled in reverse while it was put in park, and ignition was turned on. Vehicle hit another vehicle before coming to a stop. Dealer has not seen vehicle.
Consumer used vehicle for delivering mail. She pulled up and there was a mailbox next to her. She got out of vehicle with vehicle being turned off in park position. She went to retrieve a post card and when she looked up door was open, and vehicle was going backwards and it hit mail box. Consumer jumped into vehicle and turned it on to stop it. $2300 worth of damage. Dealership will hear about it. Consumer stated she jumped into the vehicle, slammed on brakes and turned the keys to unlock steering wheel and put vehicle back into parl.
Vehicle was parked, engine running, emergency brake not applied vehicle suddenly went backward, across the street, hit a house, and damage to vehicle was $ 500, house $ 3000.
My wife parked our 2000 Jeep Grand Cherokee in our driveway on 6-29-01 after arriving from a short trip to the stores with my two kids and mother-in-law. My wife stopped the car about 1-2 ft in front of the garage door, placed the car in "park" and removed her foot from the brake. The car then accelerated unexpectedly and catapulted them through our garage door and into our other parked car which was inside our one-car garage. My wife had complained about 1 1/2 months earlier about the Jeep surging forward after it being placed in "park" and the foot being removed from the brake. I shrugged it off believing that maybe my wife had her foot on the accelerator and the car in "drive". I should have believed her then because after this accident I'm convinced it wasn't my wife's fault. The Jeep is not safe! my wife is a mature, responsible and healty 38 year old dentist who has never been in an accident during her 20+ years of driving. Please take a serious look at this complaint since the dealer denies any problems with the car and only wants to fix it and give it back to us. We do not want the car back, even after allstate pays for the repairs nor do we think the dealer should be able to sell the car to another unsuspecting buyer. Please advice. Thank you.
A D V E R T I S E M E N T S
- Gardena, CA, USA