This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front rotors and the pads are wearing excessively. Front rotors were turned twice, and replaced once. Brake pads were replaced on three occasions from 15.000 miles to present. Dealer notified. Consumer stated that while driving the steering and front end shakes.
The brakes seem to pulsate when applied. The steering seems to drift over the yellow line at random times when the brakes are applied and the vehicles front end nose dives after braking. These times are unpredictable and sometimes weeks in between.
Vehicle front end shakes when brakes applied. Rotors are warped and have been turned twice by the dealer, once at 5791 miles and again at 14207 miles and now Jeep wants to turn them again at 21500 miles. I have been forced to deal with the manufacture myself because my dealer has been told by Jeep that they will not replace the rotors, they will only turn them at my cost because this is a maintenance item and not in warranty eventhough the vehicle was purchased this way when it was new. Also this has been a month long process because I cannot get any answers from anyone because they keep saying they are sending this to their district manager who will return my call but I have not recieved any calls so far.
@ 3000 miles car shudders when braking, told operating to factory specs. Independent mechanic said no, dealer turned rotors, @ 7500 problem recurred, @ 11,000 other dealer replaced rotors as originals were too warped to machine, @ 15,000 same problem, @ 18,000 dealer again machined rotors as a "goodwill service. "
A D V E R T I S E M E N T S
- Jacksonville, FL, USA