In August while flat towing our Jeep behind our motorhome we experienced some violent shaking after making a left turn. We did not think too much about it at that time, thinking maybe we had hit an uneven spot in the road. A few days later the shaking occurred again--this time taking a right turn. Again, we thought it was an isolated incident. We continued on our trip and several days later it happened again on a straight, but bumpy road. All three times we had to bring our motorhome to a complete stop. I began to research to see if other rv'ers had ever experienced this problem and I came across numerous forums citing the same problem, but at that time there was no specific cause. However, most of the events occurred while towing Jeep Cherokee. And, it seemed that while being very aggravating, these events happened during very slow driving and were probably not dangerous to us or other drivers. For the rest of our trip, we maneuvered corners and bumpy roads carefully and slowly. We felt we could manage this problem safely thinking it only happened at slow speeds. How wrong we were! we just returned from an 8 day road trip that turned into a nightmare. We had a couple of incidents of wobbling while driving slowly, but then while driving at around 55, an 18 wheeler passed us on a narrow road (we were going opposite directions) and the Jeep began shaking violently causing the motorhome to also shake. We thought it was caused by the wind force. We braked and came to a complete stop, got out to check the vehicles and discovered the tow bar had bent by the force of the shaking. There was no damage so we started back on the highway. Later, driving around 65 mph the Jeep started shaking, very unexpectedly. After stopping, we discovered the front of the Jeep severely damaged and almost torn off from the towbar..

- Kerrville, TX, USA

The contact owns a 2014 Jeep Cherokee. While the vehicle was stationary, the power liftgate would not open when prompted with a key fob. Upon opening the liftgate manually with a key, the contact noticed smoke exiting from the cabin of the vehicle and flames under the control module near the spare tire. In addition, the contact noticed that there was approximately a half of gallon of water in the bottom of the trunk of the vehicle. The contact extinguished the fire. A police report was not filed. There were no injuries sustained. Paulding Chrysler Dodge Jeep Ram of dallas, Georgia (1246 old griffin rd, 30157 (770)443-2277) was made aware of the failure and sent an inspector to inspect the vehicle. The vehicle was not repaired. The dealer was made aware of the issue. The manufacturer was made aware of the issue and determined that the vehicle was already repaired per NHTSA campaign number: 15V393000 (structure) and that it was no longer the manufacturer's responsibility. The failure mileage was 40,000.

- Dallas, GA, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was unstable while towing at any rate of speed. The failure occurred without warning. The vehicle swayed violently back and forth. The dealer (bear Chrysler Dodge Jeep Ram, 1127 pine St, berwick, pa 18603, (570) 752-3617) was unable to replicate and diagnose the cause of the failure. The manufacturer was notified and stated that they would research the concern. The vehicle was not repaired. The failure mileage was not available.

- Shickshinny, PA, USA

Water is coming in through the floorboards when it rains while I am driving or take it through the car wash soaking the carpeting and floor matts because their are body seams that are pulling apart an separating. The car is a 2014 with 20, 430 miles on it and has a clean carfax. Jeep dealer says they can't help. I need a body shop. Sounds like a factory defect. I have had the car 6 weeks and I have made 1 payment on it. Not happy and no one is in a hurry to help!!

- Lake Villa, IL, USA

I started my car to warm it up and in about five minutes time the car was on fire. The vehicle was parked in front of my home. The fire department was called and was able to put it out. Just a few days ago my insurance company told me the cause was due to an electrical malfunction. The car was a complete loss.

- Mount Shasta, CA, USA

The contact owns a 2014 Jeep Cherokee. At 65 mph and attached to an rv, the vehicle began to wobble violently. The contact stated that the failure occurred on several occasions. The contact stated that the vehicle detached from the rv and was damaged. The vehicle was taken to the dealer where it was determined that the wiring harness would have to be repaired to flat tow the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000...updated 02/14/17...updated 05/17/17 the consumer requested a status update. Updated 08/03/2017 updated 12/06/2017

- Crestview, FL, USA

I have been calling local dealerships (ancira and ingram park) on and off since June/July of 2016 and every time someone from the service department claims they're too busy to schedule and appointment and will call me back in a week or so. No one ever calls me back, seemingly refusing to handle the recall.

- San Antonio, TX, USA

Transmission skips gears and sometimes is extremely slow to start getting the car going (acceleration) (every road including when you are stationary. The body of the car continuously shakes if you are driving on a smooth road (like you can hear the body of the car (highway, city, straight and turning) when backing up, the car will break immediatley if there is nothing in the way causing a serious safety hazard. (backing up, or driving in the city it will break and I can't override the system making it very easy for someone to rear end you) this vehicle needs to be deemed unsafe to drive and recalled.

- Blue Ridge, GA, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V393000 (structure). The dealer stated that the part was not available and would take two days to be delivered from boston. The dealer failed to provide the part. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Chateaugay, NY, USA

The contact owns a 2014 Jeep Cherokee. While towing the vehicle with a motor home and driving 50 mph, the vehicle began to vibrate (death wobble). The vehicle was taken to a dealer on multiple occasions where it was diagnosed that the vehicle needed to be equipped with a flat tow wiring kit. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 18,000.

- Long View, WA, USA

The contact owned a 2014 Jeep Cherokee. The contact stated that the vehicle's frame fractured. The failure occurred without warning. The vehicle was taken to the dealer where it was confirmed that the frame fractured and needed to be replaced. The vehicle was also taken to an independent mechanic where the frame was repaired; however, the vehicle abnormally wobbled. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was approximately 19,000.

- Palm Coast, FL, USA

Sometimes the lift gate comes down on your head. This happens randomly and is not caused by pushing the lift gate button. The vehicle is stationary when this happens.

- Fort Worth, TX, USA

3 months after ordering my Jeep the transmission started shifting really hard and making noises, then started to leak fluid. Took it in to the shop where they couldn't move it from the show floor. The transmission was bad. Took them 30 + days to get my car back to me. Didn't install the transmission correctly and they broke the guard, as well as the passenger door handle fell off. After multiple return trips to correct the hard shifting this car was deemed a lemon.

- Vancouver, WA, USA

The contact owns a 2014 Jeep Cherokee. The contact received a notification of NHTSA campaign number: 15V3930000 (structure:body); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Davenport, FL, USA

The contact owns a 2014 Jeep Cherokee. The contact received notifications of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fairfield, VA, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V393000 (structure)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Marietta, GA, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V393000 (structure), 15V509000 (visibility), and 15V461000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.

- Oklahoma City, OK, USA

The contact owns a 2014 Jeep Cherokee. The contact received a notification of NHTSA campaign numbers: 15V393000 (structure); 15V509000 (visibility); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available. Updated 1/19/16

- Havre De Grace, MD, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Newcastle, TX, USA

The contact owns a 2014 Jeep Cherokee. The contact received a notification of NHTSA campaign number: 15V393000 (structure) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Oregon, IL, USA