Love my Cherokee for ride handling, but having lots of niggling issues. Had a transmission that became unknown to the car Had to have it towed to get it reprogrammed. Biggest issue this morning car kept stalling. Called the dealer and he asked me if my oil was full. I still had 20% left on my oil life indicator, and could not believe that would be an issue. Checked and the dipstick was DRY. It appears that many people are being told that 1 qt every 1000 miles is normal. That is absolutely ludicrous. I have to carry oil with me to make sure the car sensors don't shut my engine because it uses so much oil? I have 27000 miles on it, and this is the first time it did this. This should be recalled and repaired. Won't EVER buy a Jeep again.

(I purchased my 2014 Jeep Cherokee Latitude used from a Ford dealership in my area in July 2016)

As I was leaving my neighborhood, fixing to enter a very busy intersection, my Jeep's engine decides to completely shut off. The power still worked (Radio, lights, Bluetooth, etc). An error message pops up stating "Shift to P then desired gear" with the battery light on in the bottom left corner. I shifted my vehicle from Drive to Park then tried to return it to Drive. My engine was completely shut off. I put it in park, turned the key to off. Waited a minute or two and tried to crank it again... it sounded like it was trying to turnover and then like a dishwasher draining the water out of it (yes, I know it sounds crazy but that's kinda what it sounded like). I attempted the same for another few minutes and finally got so pissed off I just left my vehicle completely off for 5 minutes or so. FINALLY after sitting I tried to crank it again. It took forever to turn over but it did. The battery meter read the normal charge when I checked it.

I called Jeep to discuss having it checked out and they stated there would be a $130 diagnostic fee. Even though I still have the 100,000 or 5 year warranty on my Jeep. After I explained to the tech I purchased my Jeep used at another dealership. I explained to the tech that the Jeep had a complication prior to me purchasing it in July 2016 that I wasn't aware of until after I had purchased it. Once he heard that, he stated I needed to take my Jeep back to the FORD dealership where I purchased it used from and have them inspect it.... I called the Ford dealership and since I didn't purchase the extended warranty from them, they could look it over for a $140 diagnostic fee. But, the tech said they're limited on what they can do since it isn't a Ford vehicle. Why would Jeep ask me to take it back to a Ford dealership with me having such a safety hazard????

Needless to say, I am very frustrated with my vehicle and Jeep's customer service at my local dealership. I also don't feel safe driving it now. Now the thought of "Oh no, is my car going to crank or is it going to shut down on me while I'm driving down the road" is in the back of my mind....

Update from Feb 4, 2017: Jeep has had my Cherokee for two weeks. I received a call today stating there is a sensor in the engine that will cause it to shut off when the oil is either too low or needs to be changed. I asked if there was something that can be done to keep it from happening and the tech only said to change my oil every 3,000-5,000 miles instead of the 8,000-10,000 miles that the synthetic oil recommends. The tech also recommended I keep a constant check on my oil to make sure the engine isn't losing oil quickly. He said there is an oil test they can do to see if there is any oil leaks in the engine but, it's at my expense.

Basically, it doesn't seem like there is a fix. I just have to pay $80 for an oil change every 3 months or so. As well as, making sure my oil level doesn't get too low between oil changes. I now owe my local dealership $55 for the "30 minute diagnostic fee" and the $80 oil change.

Update from Jun 5, 2017: Update!!

I was told to carry an extra quart of oil with me at all times, to change my oil every 4,000-6,000 miles, and to check my oil often. That the engine will shut down while I am driving if the motor is low on oil/it needs an oil change. I had to put 4 quarts of oil in my Cherokee in a 5,000 mile period. Which is crazy. I called Jeep every time I had to put a quart of oil in my car! They done an Oil Consumption test after driving 2,000 miles.

After doing the consumption test and my continuous calls about putting oil into the Jeep, they had me bring my Cherokee in for them to take pictures of everything. Apparently they don't know why my engine is burning so much oil.

Finally, after 4 months with this issue, Chrysler decided to replace my motor! I get a new one installed on Wednesday. The only thing I am uncertain about is the warranty on the new motor (will it have a longer warranty or will the warranty run out with my original 100,000 power train warranty).

Lets just hope this new motor fixes the issue. If it doesn't, I will be getting rid of my Cherokee.

On Dec. 21 during rush hour my 2014 Jeep Cherokee engine just stalled with the monitor saying something like “Vehicle needs to be in park to shift gear”. Lucky enough was going only 5mph. Stopped the vehicle put it in Park and was able to start the engine again. Five minutes later same thing happened again going between 10-15mph. Then again 3 mins later. Found a safe place to park and left the vehicle. The next day took the vehicle to the nearby Jeep dealership. Explained the problem which they were already very familiar with. They said to leave the vehicle and will excess the problem with the engine and oil given that this just happened. The next day dealership called and had approval from Chrysler to replace the engine. One week later a new engine has been installed.

The stalling is a death trap especially with any driving with speed. The problem is a Jeep dealership and Chrysler will not do anything until the stalling occurs. This is a serious accident waiting to happen.

Update from Dec 21, 2017: Dec 20 2017 New engine was installed on Dec. 29, 2016 after problems with previous 2.4l engine at 31,520 mileage. Problem shown as high flow vacuum leak. Vehicle was low on oil causing engine to shut down. At the time of engine shut downs was 3 quarts low on oil. Determined cylinder wall damage on number 1 and 4 cylinders causing oil to burn. Based on this engine was replaced. With new engine had oil changes on 4/17/17, 6/30/17 and 8/26/17 at 43,026 mileage. On Nov. 4, 2017 driving on a neighborhood road the replaced engine shut down with all the same previous problems. Mileage was at 3,489 from the last oil change. Took 15 minutes before the vehicle would start again. Took straight to the nearest Jeep dealership. Diagnostic test indicated low oil pressure sensor shut down the engine without any warning due to low oil. Was 3 quarts low on oil which basically lost 1 quart of oil per 1,200 miles. Total engine miles when shut down 14,995 and only 11 months old.
Suggested check oil every 1,000 miles and have an oil consumption done. On 12/11/17 oil consumption test was done with no irregularites and oil level was normal. Took on oil level measurement on 12/19/17 when cold and on a flat surface and the level was below the add line and has already lost at least a quart of oil and appears to be continuously loosing oil. Will monitor oil levels and go back again for Oil Consumption Test at 2,000 miles. What a pain!

Have had this car since aug of 2014, a little over a year ago it just started stalling. The issue is random and after taking it 6 times they can not reproduce the issue. At first they said it was because the oil was low. Which means that the car is burning oil. They just keep giving it back to me. Just this past Friday it stalled on me in the middle of doing a left hand turn. I almost got rear ended then almost T-boned. Of course people out there on the road expect you to get out of the way regardless. This car is very dangerous and terrifying to drive. I now have a case with a lemon law attorney and advise anyone who is having this issue to find one.

My car stalls randomly (approximately every 1000 miles) while I'm driving. There is NO warning. This last time the car stopped when I was traveling 70 miles per hour on HWY 5 - just died right in the lane!! It has also stalled at busy intersections, on on ramps, huge hills etc. I finally - after 10 visits to the jeep repair shop - understand from the dealership that the car needs a new engine to fix the problem. BUT they say this is acceptable under jeep guidelines and won't pay for the new engine... I've put over 20 quarts of expensive synthetic oil in my car over the past year and never know if the car will be safe to drive. This is the WORST car I've ever had and I'm disgusted with Jeep.

By the way - I just found out it needs a fifth recall - part still in development (as always). When I asked the woman who told me of this new development, she couldn't explain what the risk is while we wait for the new part. In 2 1/2 years of owning this piece of crap car, I've had five recalls and over a dozen stalls... I'm so angry and bummed.

My car stalls randomly (approximately every 1000 miles) while I'm driving. There is NO warning. This last time the car stopped when I was traveling 70 miles per hour on HWY 5 - just died right in the lane!! It has also stalled at busy intersections, on on ramps, huge hills etc. I finally - after 10 visits to the jeep repair shop - understand from the dealership that the car needs a new engine to fix the problem. BUT they say this is acceptable under jeep guidelines and won't pay for the new engine... I've put over 20 quarts of expensive synthetic oil in my car over the past year and never know if the car will be safe to drive. This is the WORST car I've ever had and I'm disgusted with Jeep.

By the way - I just found out it needs a fifth recall - part still in development (as always). When I asked the woman who told me of this new development, she couldn't explain what the risk is while we wait for the new part. In 2 1/2 years of owning this piece of crap car, I've had five recalls and over a dozen stalls... I'm so angry and bummed.

On my way to work, driving down the road and battery light comes on and error on screen says something like "car must be in park in order to shift" (not exactly sure of the wording) I managed to pull over before it died (good thing I commute at 5AM when most cars aren't on the road yet) The radio/dash all worked, and the only thing illuminated was the battery icon. Waited for about 15 mins before calling AAA to see if it would start up again but no luck. Called AAA waited 20 minutes and it started up fine when they got there.

A week ago my Cherokee stalled at a stop sign. I turned it off (like an iPhone) and it hesitated but did start up and was Ok until yesterday when it stalled in the morning 3x before I left my development. I drove to the regular automotive guy I use who ran a quick battery diagnostic and said it was fine, keep driving to the dealership. I had recently received the official recall about Jeeps stalling while driving and wasn't sure if this fell into the same category. When I got there and they triaged I explained the problem and their rep said it sounded like my oil was low which I already knew, last oil change three months ago in August. He explained that these Jeeps burn a quart of the synthetic oil every 2000 miles, and when they get low they "turn themselves off to prevent damage." The oil light never went on. I replied that this was a dangerous feature and one I've never heard of. I've since looked in the manual and can't find this same info but intend to research it more.

Has anyone else been given this ridiculous excuse for this problem??? This car is 1 1/2 years old!! I can't believe any car manufacturer would purposefully include such a dangerous feature.

I will not start from the beginning (which was 2/2014, date of purchase for vehicle), but a service tech at the Jeep dealership where I service my car finally informed me my engine needed replacement. OKAAAAY , over 2 years later and many, many, many visits to dealer AND transmission replace last year. NOW new engine, WOW FCA, you guys really really put a lemon out for the 2014 Jeep Cherokee. No recalls yet, even after one Grand Cherokee runs over a person (the incident that was all over the news) . FCA should at least recall the 2014's!!! New engine is such a big big big issue here ... and now the car jerks when put in reverse. My repair sheets are so stacked even the dealership service guy was amazed!!!!

I have told everyone I could DO NOT BUY A JEEP ... so far at least 5 people I know bought other vehicles.

Bad job FCA !! BAD JOB !!!

I have the same problem as Engine complaint #161.

While driving about 50 mph on winding hilly country road, the vehicle suddenly jerked and all the dashboard lights lit up. The car completely shut down. This shutdown lasted for only 2-3 seconds and then restarted as if nothing ever happened. It was not necessary for the driver to do anything. There was no need to restart the vehicle it restarted on its own as the key remained in the ignition and we did not touch it. IS NOT SAFE!!! My wife almost got in a car accident because car completely was shut off on the road where speed limit is 80km. We went into dealership at the same date and they just restarted the computer. That solution wasn't helpful because this problem came back again yesterday.

If we need to risk our life in that car?I don't think so.

I will go to dealership again to fix that problem but if that engine problem will happen again all newspaper and television will know about that.I repeat it is NOT safe!!!

My 2014 Jeep Latitude (51K) stalled as I entered the on ramp onto the freeway. The car engine simply cut off but there was still power ( the radio, the dashboard) all worked. I was forced to roll to a stop on the side of the on ramp. The car was still in drive gear during the slow crawl. The dash advised me that the desired gear was Park. I tried several times to restart the care but it would not turn over. Finally after several attempts, the car started back up. I drove it home and parked it. Decided to drive our Chevy Camero due to the unreliability of the Jeep. Cherokee Sport.

There are so many problems with this Jeep Cherokee Sport 4x4. we are on the 6th recall plus all the other major problems. such as, going up a hill and apply the gas and the RPM goes up to 55 and nothing happens. cruise control set on 65 and it starts going up to 75 DOWNHILL. headlights start flashing making people stop and pull over thinking you are signaling them that something is wrong. Wrong mirror assembly was installed @ the factory causing the the radio and bluetooth to short out. Entire radio component had to be replaced due to malfunction.

The latest was driving down a busy road and the engine shut down LOCKING the steering wheel, Unable to push it off the road. Finally it decided to start, it is now @ the dealership since Thursday and no word on when it will be available. THIS IS A DANGEROUS CAR. !!!! I WILL NEVER OWN ANOTHER JEEP AND THIS IS OUR 2nd ONE.

There is more but I don't want to bore you.

Update from Oct 4, 2016: Jeep was in the service dept for over a week. States solinod valve was open causing the complete shutdown of the car on a main road. Wiring harness for the transaxle is still not available.

The vehicle did not drive the same when we got it back. We traded it the next day, did not want to take the chance of it stalling on the freeway and causing a major crash and people getting injured or killed

One morning I was driving to work in my 2014 Jeep Cherokee, and I lost all power going 30 mph. The dash lights went off, the radio went off, and the engine turned off. I coasted to the shoulder with no power. I called the FCA Recall Assistance Center and they suggested I get a diagnostic done. If the problem is due to the S55 Transaxle Wire Harness recall, then they said I would be eligible for a loaner vehicle until the recall part was made for my Jeep. I called my local Jeep dealer and set up an appointment to get the diagnostic done. 2 days after my loss of power, I got a message on my dash that said, “Service 4WD.” This S55 recall is the 4th recall I’ve had to deal with in 2.5 years, and I’m deeply concerned about the safety of anyone who has to travel in it, namely myself and my family. The best thing Chrysler can do for me at this point, is to let me drop off my Jeep at the local dealership, take away the rest of my lease payments, and let me look for something safer for my family. BUYER BEWARE – this Jeep is NOT for any of you!!!

Again, the engine simply cut off in the middle of the road without warning, however this time I wasn't stopped. This incident, the vehicle was still moving forward and I was approaching a stop sign only to have the vehicle seize and stop dead in its tracks before it even made it to the stop sign. Again, I turned the key and it wouldn't start.

Called the dealer, then Chrysler road-side assistance, and had the vehicle towed to the dealership. This is now my third rental/loaner vehicle from the dealership for the SAME issue. This time, I made is a total of 4,698 miles before it ran out of full synthetic oil this time. Again, the dealership had the vehicle for over a week as they communicated with Chrysler regarding the issue. Now, I am certain that it's not a matter of IF the same issue will arise but WHEN.

The dealership conducted an oil consumption test AGAIN, I paid for ANOTHER oil change, and was still told that the consumption levels are within Chrysler's range of standard performance. Chrysler nor the dealership have come to any type of resolution regarding this matter and now, only 9 months of owning the vehicle and 2 oil changes later, I am still waiting for it to stall again. Nothing has been done to resolve the issue.

Update from Nov 10, 2016: Chrysler did not see an issue with the engine stalls due to, in my opinion, over consumption of oil. The engine was consuming 5L of oil within 4,500 miles, thus causing the engine to cut-off due to low levels of oil. On numerous occasions, I informed them that minimal oil should be consumed and that the major difference should be in the oil's viscosity, not the consumption. It's apparent that something is not functioning appropriately with these particular engines.

I am very fortunate to have an amazing dealership. They consistently fought this case with Chrysler but their hands were tied. Considering that Chrysler would not fix the issue, the dealership decided to step up and upgrade my used 2014 vehicle to a brand new 2016 Jeep Cherokee with additional features. They were VERY gracious and maxed the value of the trade-in (the 2014 Jeep Cherokee) while significantly reducing the sale price of the brand new vehicle and negotiating an almost 0.00% interest rate on the new loan. Now that I have the brand new version of the Jeep Cherokee, I haven't experienced any issues. The dealership has informed me that if any issues do arise, that I will be fully covered by all manufacturer warranties and the lemon law should this happen in the future.

If you purchased your vehicle new, I would encourage you to move forward with the Lemon Law in your state as this is a known issue that has not been resolved.