CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,156 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee seat belts / air bags problems

seat belts / air bags problem

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2014 Jeep Cherokee Owner Comments

problem #5

Dec 132013

Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. The contact received notice of NHTSA campaign numbers: 14V634000 (electrical system) and 14V643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Staten Island, NY, USA

problem #4

Jan 152015

Cherokee 4WD 6-cyl

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received a recall notification for NHTSA campaign number: 14V643000 (electrical system, air bags, seat belts); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure...updated 05/20/15 updated 7/6/2015

- Neptune, NJ, USA

problem #3

Sep 012014

Cherokee

  • 15,000 miles
The contact owns a 2014 Jeep Cherokee. While driving at various speeds, the vehicle erroneously shifted into neutral or shifted out of gear and failed to accelerate. The vehicle was taken to the dealer who diagnosed that the transmission computer chip was faulty. The computer chip was reprogrammed but the vehicle continued to experience the failure. The vehicle was taken to the dealer multiple times due to the failure. Also, the contact indicated that the rear passenger side seat belts would erroneously unlatch while the vehicle was in motion. The cause of the failure was not diagnosed. The manufacturer was not notified of the failures. The failure mileage was 15,000.

- Fredrick, MD, USA

problem #2

Sep 012014

Cherokee

  • miles
Just received my third safety recall today...P67. P14, brake booster and P36, sun visor wiring are yet to be fixed. P14 dates back to this fall 2014. I've been on a waiting list since that time. The dealership, patriot Chrysler Dodge in mountain lake park, md says they cannot get the parts to fix the recalls. Is this ridiculous? please advise.

- Oakland, MD, USA

problem #1

Jan 102014

Cherokee 4-cyl

  • 780 miles
Since the purchase of my new 2014 Jeep Cherokee the transmission has shifted rough when in stop and go traffic, getting stuck in the lower gear and then finally slamming into the next higher gear causing the car to jump forward - extremely dangerous when in close traffic! it only happens when in stop and go traffic up to 15-20 mph and it seems like it will not shift no matter how much I accelerate then it releases suddenly. On the highway in the higher gears it seems to slip only occasionally. The rear seat belts also have consistently "locked up" removing all slack until you have to pull over and stop the vehicle, turn it off, unbuckle the belt let it all the way back in and then reattach it. Yesterday 4/28/14 it did this again to my granddaughter, when we found a place to pull over it would not let us unbuckle the lap piece or give her any slack in the shoulder strap to get out of it, I was forced to pull into a recycling center and borrowed a knife from one of the workers to "cut" the belt in half so it would release her. Both rear seat belts do this on even roads with no sort of incline or bumps! I will be carrying a pocket knife from now on, what if we were in a accident or needed to exit the vehicle quickly??!! dealership said they would order new belts and have them installed, I have an appointment to take it in tomorrow for them to diagnose the transmission problem & seat belt problem. I will follow up with the remedy or lack thereof. The current mileage is now at 8700 miles.

- Adams Run, SC, USA

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