CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.
10.0
really awful
Crashes / Fires:
8 / 15
Injuries / Deaths:
2 / 0
Average Mileage:
28,431 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There has been two separate occasions this has occurred. The last occurrence resulted in a car wreck. The first occurrence I was driving out of a public parking lot and had feet on breaks and engine rived up and keep going into traffic but car saw me coming and switched lines. This second occurrence I was parking the car in a parking space with my feet on the breaks and the car rived up even with me hitting the breaks jumped the curb and i and the car ended up through the window of a store. No one was hurt but car damaged and in the shop for repairs. Police came to the seen and deemed it an accident. I did not see any warning lights or messages prior to either of these events. report #WC2400651 / unable to upload as i don't have a copy
I've done searches with Carfax and there's 4 or more recalls on my Jeep but it's not wanting to do anything now it won't even start I just drove it and the night before and I believe there's an electrical problem a transmission problem and I don't know what else and yes the car Financial Place knows about it and the place where I bought it from
Vehicle alerts to -??service parking brake-?? and engages parking parking brake without warning. Shifter has gotten stuck in N, unable to shift out for some time. Shifting in secondary incident resulted in a clunking when shifted to Drive as well as vehicle deceleration after driving for one minute. Safety is affected for all as the vehicle coasts to a stop in traffic. Towing to repair shop required twice, where no issue was found by service technicians either time.
The contact owns a 2015 Jeep Cherokee. The contact stated that the vehicle was taken to an independent mechanic for regular maintenance; however, the contact was informed that the oil filter housing was leaking. The vehicle was not repaired. The contact discovered an unknown recall campaign; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,250.
The contact owned a 2015 Jeep Grand Cherokee. The contact stated while parked, the vehicle suddenly jumped into gear crashing into the rear of the vehicle in front. The vehicle was taken to a dealer but was not diagnosed. The contact stated shortly after the crash while driving at approximately 70 MPH, the instrument panel flashed and the vehicle stalled. As a result, the vehicle crashed into a parked vehicle. The vehicle was deemed destroyed. A police report was filed. No injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
- Leary, GA, USA
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The contact owns a 2015 Jeep Cherokee. The contact stated while driving 30-35 MPH uphill, the accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The contact was able to pull into a driveway. The contact stated that while shifting into reverse(R), the rearview camera engaged; however, the vehicle failed to respond, and the electric parking brake engaged independently. The contact stated that he disengaged the electric parking brake and shifted into drive(D); however, the failure recurred, and the parking brake engaged independently. The vehicle was towed to an independent mechanic, where it was diagnosed that the Power Transfer Unit Input Splines were fractured and needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 16V529000 (Power Train). The vehicle was not repaired. An unknown dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 110,000.
We own and lease mostly Chrysler /Jeep products in our family. We currently have a Wrangler, Pacifica, Jeep Cherokee. Our 2015 Jeep Cherokee has shut down completely while driving 4 times. The first time this happened was a year ago and we thought it was a fluke. Recently it has happened 3 times so there is clearly an issue with this 2015 Jeep Cherokee and it is unsafe to drive until this matter is completely fixed or the car is replaced. We are fortunate that an accident did not occur during any of these times however the last incident came very close. Very frightening !! The vehicle is currently at Rockland Jeep Dealer and I am attaching the estimate we received which is over $5,000. We have replaced the battery, changed the oil and have been without this vehicle for almost 2 months. We are hoping that Chrysler will pick up this expense since there were many recalls regarding this matter.
1. The Motor Mounts, Esim, Struts, and Transmission, it is available for inspection 2. When driving, it "kicks" when switching gears, at redlights, it will tell me to put the vehicle in park, I have to stay at the light, put it in park, then in drive. Sometimes I will have to restart the vehicle 3. Confirmed by Automotive shop, information available upon request 4. Inspected by automotive shop 5. No warning lamps, just the check engine light and gas cap light when the problems started. This has been ongoing for months. Over $1000 worth of repairs that need to be completed
I've been waiting for months to fix the latest recall as part of the 'park outside' campaign, of which we received notice several months ago. This vehicle should never have been sold due to the 11 recalls it's had. I want out of this vehicle and loan. Please advise.
Our 2015 Jeep Cherokee Trailhawk is being recalled for transmission and power lift gate. These parts cannot be fixed because the parts are not avaiable. Also they updated the navigation and UCONNECT and vehicles 2015-2018 are not eligible for the update. They changed from 3G to 4G. And our Jeep is not qualified. We went to another car dealer and were told because of the recalls which they have many on their lot, we were offered only 7000 dollars for trade. Because of the recalls, we need to get another vehicle.
Oil cooler cracked Dec 2022. Oil cooler cracked again Nov 2023. I heard this is an ongoing issue and should be a recall with people having to replace it every single year! Could become a safety issue as it blows spoke all over the place.
While driving onto the interstate I was accelerating on the on-ramp when the vehicle suddenly lost the ability to shift gears, while every service indicator light on the dash came on. I pulled over to check on the vehicle. I did restart and it seemed ok. Once starting to get back onto the interstate it stopped shifting gears at 3rd gear, and would also not downshift. This was an issue as I could only reach a speed of about 35-40 MPH. This continued for hours while getting to my destination. At certain points it would not shift out of first gear. This was not a safe environment to be in. I called the dealer and took it for servicing. Dealer stated the oil cooler stopped working, and in doing so leaked oil all throughout the engine. I ended up replacing the thermostat, radiator, and the oil cooler due to the issue. The Jeep was in the shop for 15 days while they were replacing parts and trying to flush out the oil in areas there shouldn-??t be any oil. They told me I would always have a slim amount of oil in engine due to not being able to flush completely. $5000 later, everything seems to be ok now.
On August 11th, 2023, at approximately 12:50 pm, I drove my 2015 Jeep Cherokee into my houses-?? garage and parked. I went inside my house to meet an air conditioning repairman. No sooner than a minute or two had passed that I immediately heard noises coming from my garage.The noises sounded like mechanical in nature. It almost sounded like a washing machine agitating. I opened my side door of the garage and saw a plum of grey smoke billowing from the engine-??s hood. Then I saw what looked like sparks and very small flames coming from underneath the front engine. Within a split second, I got into my car and turned on the ignition. I saw no lights on the dashboard indicating that I had a problem. I proceeded to pull the car out of the driveway (the garage door was already up) and exited the car as quickly as I could. Within seconds the flame grew larger. I then called 911 while waiting on the front lawn. I had 2 dogs inside the that I considered were safe. The police came first and then two fire trucks. By that point, the Jeep was completed engulfed in flames including the tires.The fire started in the front of the vehicle and worked its way back. The firemen distinguished the fire which took about 30 minutes from beginning to end. The heat from the fire melted the siding over my two car garage (garage is attached to the house) as well as the siding to right hand side of the home. Glass and debris began to catch fire and pop and spit into the yard. Let me just say that I-??m a breast cancer survivor still going through treatment and was at home alone at the time when this happened as my husband was out of town. I-??m not in 100% back to my old shelf. I-??m absolutely in shock and devastated over the loss of the car. And I-??m in more shock to think what would have happened if I hadn-??t had the foresight to pull the car out of the driveway. I-??m simply devastated.
Last July of 2022, my first issue was an electrical notice that caused the airbag and seatbelt sensor in the vehicle to continuously go off, which took several months to get fixed through the manufacturer of my Jeep Cherokee 2015. As of 2023, I have received two recall notices, and neither of which have been resolved since April of 2023. Since those notices, my check engine light has gone off and is getting repaired this week, there's been a leak inside the vehicle of a liquid spilling into the passenger side floor mat, and also the brakes have deteriorated quickly -- they were last repaired at 77,000 miles and are again experiencing issues at 99,000 miles. There is a specific manufacturer in my area (Salt Lake Valley Chrystler Dodge Jeep RAM on State Street in Salt Lake City, UT) that has been borderline negligent and straight up rude on multiple occasions.
P306 engine light error-Cylinder #6 misfire. This has occurred twice in 20 months. The first repair was 10/6/2021, mileage 49105. This same error code is now activated (7/22/2023)and my mechanic has indicated the same repair will likely be required. Service appointment is scheduled. Current mileage is ~62000. When this misfire occurs the start/stop system is deactivated, drivability can be impacted, fuel leakage and if unrepaired, significant engine damage could occur.
Service shifter lights up and I have had to replace it multiple times at the dealership since 10k miles. I now have almost 90k and have had this issue at least 6 times. I am annoyed and this is a major safety issue. There is a thread online WITH THOUSANDS of people reporting this issue for Jeep Cherokee. Does someone have to die first for this to be taken seriously?
Shuddering, crank shaft failure, Engine stall, car shifts into emergency brake. Loss of motive power can cause vehicle crash without warning. Vehicle not yet inspected. Similar vehicles with recall under -??Safety Recall W58 / NHTSA 20V-475 Loss of Crankshaft Position-??
My 2015 Jeep haslocked up on me twice now. The power brake system comes on automatic and I cannot accelerate. The first time it happened it about threw me into the windshield. This second time it jerked me forward. It has been in the dealership once to fix the problem. Now it has done it again. The warning lights come on the dash as power brake system malfunction, check engine soon, do not engage and put vehicle in park and several other warnings.
this has been going on for almost two months and there is no solution"! I have a 2 year old that sits in my back seat and you think I can have her in the vehicle when the back of my car could start fire at any time next to the freaking gas tank?!?!?!"! Take this vehicle back!!!!!!!
A D V E R T I S E M E N T S
- Bartlett, TN, USA