CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.

10.0

really awful
Crashes / Fires:
6 / 15
Injuries / Deaths:
2 / 0
Average Mileage:
28,880 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Cherokee engine problems

engine problem

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2015 Jeep Cherokee Owner Comments (Page 5 of 17)

« Read the previous 20 complaints

problem #251

Jun 252020

Cherokee 4WD 6-cyl

  • 85,000 miles

A D V E R T I S E M E N T S

While driving vehicle on highway at 55 mph dash lights start blinking on then off several times. As I lifted my foot off the accelerator the vehicle completely shut off right in the middle of the highway! I shifted into neutral and restarted engine. Then as I stopped at a red light the engine shut off again while auto start /stop was disengaged as I restarted the auto start stop light came on and vehicle started. I continued to drive the vehicle. As I drove the dash lights continued to flash on and off, now the engine light came on and will not go out? the vehicle is a safety hazard to both my family and other motorists, as to the fact that the engine shuts down at will with out notice or warning of any type. Thank you please help me I do not want to die from a crash because of this problem!

- Steubenville, OH, USA

problem #250

May 232020

Cherokee 4-cyl

  • 96,000 miles
An error that continues to come and go is to 'service shifter.' It is apparent there are moments that the shifter sputters, the car will not shift gears (automatic) and refuse to accelerate. The check engine light also comes on for this. Deal ships do not seem to act aware of this issue, but it seems extremely prevalent online. It appears to be based on a faulty shift in the vehicle or bad wiring. However, the deal ships act like nothing is wrong but will change it for you for around $7,000. The car sputtering and refusing to shift while trying to accelerate is extremely dangerous from faulty components and needs to be investigated. It's clear a recall is needed for this.

- Louisville, KY, USA

problem #249

Mar 012019

Cherokee

  • 60,000 miles
Transmission shifts erratically at times, and does not shift at times when it should. Transmission creates a jerking sensation in car.

- Columbia, NJ, USA

problem #248

May 012020

Cherokee 4-cyl

  • 154,000 miles

A D V E R T I S E M E N T S

My car has cut off twice. Took car to Firestone they couldn't figure out what was wrong. Had an oil change since I was there. Called a Chrysler dealer while waiting just to find out other people with my car have had the same issue with an oil consumption issue. Car cutting off. Then able to restart. Alert ding going off but nothing would light up.

- Cary, NC, USA

problem #247

Feb 152018

Cherokee 6-cyl

  • 35,337 miles
Car is equipped with a stop start feature to conserve fuel usage when the brakes are applied and held at a stoplight the engine stops running as it should. The problem is the stop start feature no longer functions as designed. This feature has failed in the past and repaired March 2018. Functioned normally until October 2019 and remains in a not working condition as of May 2020.

- Chaska, MN, USA

problem #246

Apr 292020

Cherokee

  • 68,000 miles
Vehicle jumps back when exiting off interstate at high speed to lower speed. Once yielded or stopped and hit gas pedal to move, vehicle jumps, pops, doesn't engage to move forward on acceleration. When stopping at a sign, have to be completely stopped so vehicle kicks back then when accelerating, there is a hesitation. Vehicle kinda leaps forward at faster speed then what pressure is on the gas pedal. This has happened numerous times.

- Poquoson, VA, USA

problem #245

Apr 012020

Cherokee 4-cyl

  • miles

A D V E R T I S E M E N T S

The "service shifter" notification on the dash first came on in December 2018 - I took it to larry miller Dodge, they supposedly fixed it. Now, I'm getting that same message again. I took it back to larry miller Dodge, and was told for them to be able to properly diagnose and fix, it has to be on before they can do anything. I don't recall them telling me that the last time I had it in for this same problem. In reading online, there are many people that have had this same issue. There are literally thousands of complaints on cargurus website about this very issue. The "service shifter" comes on the dash, and all the red lights light up by the shifter. So far, I have not had any issues occur with not being able to drive or start the car. But it's starting to appear more frequently. I would say it's come on approx. 6-7 times in the last 2 months. It has come on both in motion and just getting in the vehicle to leave in the morning. It had happened both in the city, and on the highway.

- Tucson, AZ, USA

problem #244

Feb 292020

Cherokee

  • 68,000 miles
With the vehicle in motion and at all rates of speed, while braking, with the vehicle in drive, the engine and all electronics have shut off. Difficult to safely exit the road to put the vehicle in park and restart it. Has happened on multiple occasions now.

- Chugiak, AK, USA

problem #243

Feb 272020

Cherokee

  • 80,000 miles
Driving on hwy. And it says "put in park" and stops running. After I put it in park then tried to crank, would not crank.

- Gadsden, AL, USA

problem #242

Feb 242020

Cherokee

  • miles
Oil cooling housing cracked it cost me $624 to replace. The housing is made of plastic, there's no way that's going last with the heat of the engine

- Minneapolis, MN, USA

problem #241

Feb 242020

Cherokee

  • 45,000 miles

A D V E R T I S E M E N T S

My 2015 Jeep only has just over 45K miles on it and exhaust manifold cracked. It caused a burning smell to enter my car when I had the air

- Minneapolis, MN, USA

problem #240

Feb 212020

Cherokee

  • 80,000 miles
Car loses power in the first 3-7 minutes of driving. I am starting my car, pulling off, and the car loses power, says something putting the car in parking gear. It has stopped in the middle of the street. This is dangerous. It has happened multiple times. It only happens when I first start the car in the morning. It does not happen teh rest of the day.

- Dallas, TX, USA

problem #239

Feb 172020

Cherokee

  • 112,262 miles
The contact owns a 2015 Jeep Cherokee. While driving at 60 mph, vehicle started to shudder with an unknown warning light illuminated. The was unsure if the warning light illuminated was the eps warning light. The ignition was cycled off and back on but failed to fix the failure. The vehicle was taken to route 46 Chrysler Jeep Dodge located at 1655 us-46, little falls, NJ 07424 (973) 339-7752, to be diagnosed. The contact was informed of a misfire on cylinder number 3. the vehicle was not repaired. The failure recurred. The contact referenced NHTSA campaign number: 15V676000 (engine and engine cooling) as a possible solution for the failure. The manufacturer was informed of the failure. The failure mileage was 112,262.

- Garfield, NJ, USA

problem #238

Jan 292020

Cherokee

  • 95,220 miles
Was driving down road and car shuts down and says must be in park to shift then traction light engine light battery/alternator light comes on have to pull over turn car off take key out put back in let in try to turn over a few times then will start I will be going anywhere from 30-60 mph and it does it I take it to dealer can't find the problem due to it not happening in there possession

- Sears, MI, USA

problem #237

Jan 202020

Cherokee

  • 88,125 miles
While driving the car will shut off completely, locking the steering wheel and rendering the brakes and the gas ineffective... the first time I was driving 65mph on the freeway and it shut off. Luckily there was no one on the road, I was able to coast to a stop, shift to park, and restart the engine... it proceeded to happen multiple times, no matter how fast I was driving.

- Los Angeles, CA, USA

problem #236

Dec 022019

Cherokee

  • 70,000 miles
The contact owns a 2015 Jeep Cherokee. The contact stated that at start up and while driving, there was an abnormal rattling sound coming from the engine. The contact stated that the vehicle failed to respond and hesitated while driving. The vehicle also experienced independent acceleration and deceleration without warning. The vehicle was taken to hemet Chrysler Dodge Jeep Ram dealer, 425 motor way, hemet, ca 92545, (951) 225-4217, to be diagnosed. The contact was informed of cylinder misfire, low oil level, low engine compression on cylinder #2, oil leak in crankcase, and scoring on two cylinders. The engine was removed and replaced with a new engine, the intake manifold was swapped and the engine compartment wires reinstalled. The repairs were performed under warranty. The contact stated that failure recurred and the vehicle was taken back to the same dealer. The contact was informed that the cylinder head needed to be torqued to specs and that some noise from the engine was normal operation sounds. The contact was informed by the mechanic that the issue would resolve itself the more the vehicle was driven. The manufacturer was made aware of the failure, case number: 71717548. The approximate failure mileage was 70,000.

- Hemet, CA, USA

problem #235

Dec 292019

Cherokee

  • 117,000 miles
Check engine light on, warnings auto/start/stop system failure. 4WD temporarily unavailable. Car stalls while in motion. Loses acceleration city and rural driving conditions. Engine knock from premature cam shaft wear.

- Pelham, NH, USA

problem #234

Jan 012019

Cherokee

  • miles
I've had to replace my low beams 10+ times this year. They keep shorting our. Also have to have my engine thermostat replaced even though it's working fine. It's electrical keeps causing my check engine light to come on. And the fix is replacing something that is fully working. And because my check engine light is on I can't makw it through deq to get tags for my car. This is the 3rd (separate) electrical problem I've had with this car and I'm done. Keep should stand up for their product.

- Beaverton, OR, USA

problem #233

Dec 312019

Cherokee

  • 40,000 miles
While driving, the Jeep will turn off automatically due to the engine buring too much oil. It causes a safety concern when the car automatically stops and causes other cars to swirve or to hit the car. I have almost been hit multiple times because of this. There is no warning to it and no oil light to tell me the engine is low of oil. It also has several other warnings that come on for no reason. The service shifter light will come on and stop the car from going into park, again causing the car and passengers to be in danger. This has happened several times while the car was in motion, either going fast or slow. It comes without warning and when I call about it, they say nothing is wrong. This is a safety hazard to all who drive this car and cars like

- Indianapolis, IN, USA

problem #232

Dec 122019

Cherokee

  • 32,000 miles
The contact owns a 2015 Jeep Cherokee. While driving various speeds, the contact released the accelerator pedal and the vehicle began to shudder. Also, the vehicle lost power and all the warning indicators illuminated on the instrument panel. The contact pulled over and, when the vehicle was turned off and restarted, it resumed normal operation. The vehicle was taken to armory Chrysler Dodge Jeep Ram Fiat of albany (926 central ave, albany, NY 12205, (518) 641-7777) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired and the failures recurred multiple times intermittently. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The contact was informed to file a complaint with NHTSA. The failure mileage was 32,000.

- Schenectady, NY, USA

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