Cpsc: I purchased a pedal commander product September 21, 2018 to assist my 2015 Jeep's acceleration. The module is a pass through electronic device that is installed between the accelerator pedal. O the user can select 4 'modes' that will provide a better response when the gas pedal is depressed. The consumer stated a pedal commander device was installed in the vehicle. The device failed while driving the vehicle in eco/city mode.

- Arlington, TX, USA

The car lurches forward when stopped and has started the car has physically started jumping forward while and seem to have a lot of trouble changing from one gear to the next. I had the car in when I first purchased it and they could find nothing wrong. It has done this off and on since I have owned the car.

- Simpsonville, SC, USA

Driving on the highway, my vehicle transmission unexpectedly shifts to neutral, and it shows on my board as " service transmission". it can not speed up suddenly. Then it will go back to normal after I parked and drive. It happened twice already on the highway. Feel very dangerous.

- Redwood City, CA, USA

I received a notice for a recall on my Jeep Cherokee 2015 involving the cruise control. I scheduled the service at bill luke Jeep in two weeks. The evening before the appointment I received a call that they could not perform the service due to having "too many" cars at the shop. I have now made another appointment at another dealership. This has now delayed my getting this corrected by 10 days.

- Buckeye, AZ, USA

I need to file a complaint against Jeep. The transmission in my 2015 Cherokee is awful and a safety concern. The vehicle jerks around so much when I'm driving it, I'm concerned it's eventually going to cause an accident. In traffic it punches forward and stops abruptly because of the transmission. I have taken it back to try to get it fixed and have been told that's just how it is. It's awful that I spent so much money on this vehicle I'm actually scared to drive. Anytime I have a passenger they comment on how the car jerks and unpleasant it is to ride in. I thought it was just me getting a lemon and something I have to deal with but I went online today and there are so many other 2015 Cherokee latitude owners with the same problem. It's really terrible and the company should be ashamed because this is going to lead to many accidents.

- Glenshaw, PA, USA

Jeep Cherokee transmission issue. The car has had acceleration issues from the very start. But recently at only 38K miles the transmission totally failed on me and would not allow me to accelerate on the highway. This failure was very dangerous but luckily I was able to get off the highway without incident. After turning the car off for a long while the check engine light was still on but transmission seemed to be fine. Now the check engine light is off, but I still plan on taking it to the dealer after reading that this is a known issue and tends to reoccur. My wife is now scared to use this car. How can a company get away with cheating customers this way?

- Jersey City, NJ, USA

The transmission shifts hard and sometimes skips gears. It will shift very late and do a jolt and it feels likes I was hit by another car, gives a slight whiplash feeling to the passengers. Sometimes when I go from reverse to drive the back wheels lock up and the back half of the car lowers to the ground while the front of the vehicle rises. The vehicle also sometimes accelerates on its' own when I don't have my foot on the gas. I can be driving at any point around 20-30mph and my rpms will jump to 3000+ and the engine makes loud noises like it is being overworked to go 20 mph and it will stay like that for a good 4-8 seconds. All of these problems have drastically decreased the mpg my car gets. All of these problems are when the car is in motion. The "start/stop" feature also has many problems. If I forget to turn it off I can be at a red light and once it turns green I let go of the brake and go to hit the gas and the car is still in the process of starting back up, takes anywhere between 1-3 seconds to startup. This has almost caused me to get into several accidents. I don't feel safe in this car anymore. It was fine up until about 30,000 miles, but it has gone down hill since then. I am at about 45,000 miles right now.

- Phoenixville, PA, USA

My car has exactly 50,000 miles and has been maintained impeccably to start. On March 30th after it had rained the previous day, while driving on the bonnet carre spillway going approximately 60mph my lift gate seemed to unlatch and end result my backpack containing my laptop hundreds of dollars worth of textbooks and my apple ipad flew out. When I pulled over the lift gate refused to hatch as well as the button in the car and on the fob to close the trunk would not work. Not only have I lost at least $850 worth of my electronics and textbooks I am left with the risk that anyone can get in my car via the lift gate that will not close and potentially steal my car. On April 2nd 2018 after leaving work from the hospital I was driving on regular traffic roads between 35-55 miles per hour and my Jeep was shifting into neautral slowing down and the RPM gauge was accelerating to 4-5 for only 35 miles per hour. I then called the dealership to find out there is a recall in which I was never notified by anyone and my VIN was ineligible but if it was I would have to leave my car and pay for the expense of a rental car. I am a widowed mother and a loyal customer to Jeep as this is my third Jeep and I am stuck with this vehicle that is riddled with constant recalls that is unsafe for my 4 year old and 15 month child and I am on a single income and unable to pay for repair expenses or a rental car and I do not have the option to miss work or school. Can you inform me why my VIN is not associated with the recall and I am having all the issues that are currently recalled and why would I not be reimbursed or provided with the necessary funds to cover the repair and or a rental vehicle?

- Violet, LA, USA

The contact owns a 2015 Jeep Cherokee. While driving approximately 10 mph, the vehicle failed to accelerate while depressing the accelerator pedal. After a few moments, the vehicle accelerated independently. The failure recurred numerous times. The vehicle was taken to northwest Dodge Jeep Chrysler (10600 sw canyon rd, beaverton, or 97005) to be diagnosed, but no failure codes were found. The contact took the vehicle to lithia Chrysler Dodge Jeep Ram of portland (633 ne 12th ave, portland, or 97232) where a software update was performed, but no failure was detected. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 17,000.

- Portland, OR, USA

Brake pedal that slings forward after releasing and making a slamming noise, plastic parts just falling off inside from under the dash, the trim falling off on the outside, the obvious transmission, the power liftgate releasing and refusing to close on its own, the display screen blinking and occasionally refusing to respond, the tire pressure gage indicating a warning of pressure to 51psi then seconds later changing to 31psi (this one occured after the latest software update), gps is unbelievably unreliable, uconnect takes control when not given permission, start/stop button does not work everytime. Shutting the vehicle off has been difficult. Alt feature does not work about half the time, battery has had to be replaced two times. The inside liner around the roof not attached, the left back wheel the trim is popped off. The vehicle refused to go when at a busy intersection 4 days ago and almost caused a collision. Gas pedal was pushed down for 5 seconds before it started to move.

- Pekin, IN, USA

Transmission slamming hard in RD3 and 4th gear in motion, engine stalling at stop, refusing to start. All trim falling off inside and out. Took to dealer they said nothing wrong. Took back again 2 months later they said software update would fix it. Fixed for about a week then all started again. They didn't even address the trim and liner issue. Gps also completely off and it wont update either. I purchased this in 2016 Dec. The entire thing is just falling apart plastic pieces are falling out from under the dash! cant get help and paid 2500 extra for warranty they wont fix a non fixable issue.

- Pekin, IN, USA

The vehicle accelerates when I am trying to slow down. This happened top me while driving in my neighborhood and happened to me while driving down the highway. Almost caused me to hit another vehicle. Had this issue before when car was almost brand new, took it to the dealership and they flashed the system. Said it was a recall. Car drove fine for a while but now I am having the same issue again.

- New Caney, TX, USA

I parked the Jeep and turned it off and when inside for 10 minutes and started the car to leave and a bunch of lights came on like service engine and drive train. I put it in reverse and a huge clunk from the transmission happened I backed up and put it in forward and a huge clunk happened again. It shocked the whole car. I went forward and it barley would go. It took along time to get up to speed. It kind of shook and was really scarey. I brought it to the Jeep dealer and barely made it. The guy said the techs where all gone for the day. I couldn't leave it there so I started it back up and it worked fine. The check engine light was still on though. The next day I started it up and the light was off. It worked fine for 3 days until it all happened again the same stuff. So I turned it off and started it 10 minutes later and it was fine. It is a leased Jeep and I am going to bring it in this Friday. I want this fixed. I have read lots of the same problems with 100S of other people and it sounds like they are just giving people the run around. This is very unsafe and I want a new Jeep or a new transmission. I do not have any time to be going back to the dealership all the time or do I want to die in a car accident. The next thing that happens a that people are saying is that it will shift out of gear on the freeway and lots of people have almost crashed because of this. Thank you please let me know what you will do about this.

- Scottsdale, AZ, USA

While driving on the freeway at 65mph, the car gave me a "transmission service" alarm and then the car lost power and eventually stopped. No response to acceleration and eventually to steering control. I turned off the engine and waited approximately 3 minutes, turned the key and then the car started and was able to drive it with no issues. It was a dangerous situation that could have ended with catastrophic consequences. The car was bought from overseas military sales in sicily, italy and the incident occurred in sicily.

- Midwestcity, OK, USA

I was on the highway when my transmission light came on and the vehicle stopped accelerating. I had to pull over, put it in park, then back into drive to get it to move again. This happened numerous time until I could get it to a Jeep dealership North of atlanta Georgia. When I finally got to the dealership, my son and I told them what was happening. They apparently knew immeditately that it was a computer malfunction. My vehicle needed approximately 7 updates to the computer!! my son and I could have been killed in the middle of city traffic on a highway because of a computer! I asked the service manager why I was never told this could happen and he said there is no way to tell and there is also no warning this will happen or if it may happen again. I am terrified of this car that I can not get rid of now! now I see that some other Cherokee can spontaneously accelerate and then go into park on its own" another computer issue" I hate this car now and it terrifies me to have my family in it. We got it to travel from fl to ct and now I will no longer take the chance with my family's lives.

- Crestview, FL, USA

I just bought the car as a certified pre owned form a Dodge dealer. My transmission is already going out. Today on the freeway the car accelerated from 65 mph to 75 mph on its own. My foot was not on the accelerator.

- Coronado, CA, USA

The service transmission message came across the screen and the vehicle lost ability to accelerate. This occurred on an interstate at 72 mph in the fast lane.

- Indian Land, SC, USA

Transmission malfunction at high rate of speed on interstate, lost power and ability to accelerate while traveling on interstate. To repair a software upgrade was run on the vehicle. I have verified that no recall existed for my vehicle despite the fact that transmission software problem was known by Chrysler. Some vehicles had been recalled but my vehicle has not been included despite the fact that it contains the same 9 speed transmission that has failed. This incident occurred at high rate of speed on interstate with heavy traffic and caused a significant risk of crash.

- Endicott, NY, USA

The contact owns a 2015 Jeep Cherokee. While attempting to accelerate from a traffic light, the accelerator pedal was depressed; however, there was hesitation between the time the accelerator pedal was depressed and when the transmission engaged. Also, on several occasions when the accelerator pedal was depressed, there was a hesitation and then the vehicle lunged forward. The vehicle was taken to the dealer on several occasions to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The failure mileage was 5,000.

- Franksville, WI, USA

The contact owns a 2015 Jeep Cherokee. While driving approximately 60 mph, the service transmission warning indicator illuminated and the vehicle failed to accelerate over 60 mph. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 11,235.

- Weatherford, TX, USA