Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,682 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Cherokee fuel system problems

fuel system problem

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2015 Jeep Cherokee Owner Comments

problem #11

Jan 012015


  • 1,000 miles


I have had the vehicle in several times for check engine light. I has been on for the entire time I have had it. They have said it was intake manifold bolts loose and several program updates. This last time they said it was the fuel causing the problem. I have used 5 different fuels and the light stays on. There has been several problems with engine surging when I put it in reverse and at a stop light.

- Xenia, OH, USA

problem #10

Aug 102015


  • 2,000 miles
Accelerates with application of brake while in motion turning. Vehicle accelerates on its own Accord, while in motion. Stalled while moving forward in traffic. Forward lunging. Motor runs very rough. Transmission shifts roughly. Manual shift does not allow for manual shifting. Mileage 16/18 city 22/24 highway which is below ad limits of up to 30mpg. This was a major purchasing point for us. Motor whines on passenger side. Smell burning anti-freeze. A/C blows only hot air. Floor fan on passenger side and rear seat fan barely operate or are non-functional. Driver and passenger seats along with visors threads falling apart (seats to be replaced if they ever come in, it has been three (3) months waiting for parts). Seal above rear hatch falling off - replaced and fell off again. Radio has very poor reception. No cd or dvd player. Inside of Jeep trailhawk sounds like a city bus - everything sounds loose - this developed after the entire vehicle had been taken apart for numerous repairs. This vehicle is one lunge away from seriously injuring or worse, one or more parties.

- Usaf Academy, CO, USA

problem #9

Nov 162015


  • 5,600 miles
Vehicle stalled during regular operation, for no apparent reason. Vehicle was in motion and stalled. Power steering was lost.

- Monmouth Junction, NJ, USA

problem #8

May 012015


  • 15 miles


While in motion; when removing foot from accellerator to coast or brake, but before applying brake, vehicle bolts forward and accelerates. This could be a hazzard in ice or snow or close traffic. It happens all the time. Noted to dealer and they stated its a known issue nothing they can do! happens all the time but esp on downhill; google and lots of complaints!

- Weatherly, PA, USA

problem #7

Jan 202015


  • 3,132 miles
When reducing speed once at about 35mph the vehicle wants to accelerate. Vehicle was in the shop from Jan. 20th 2015 Feb. 6th 2015. Dealership replaced transmission and fixed the problem. I was not able to list the dates up top so I will list everything here. April 29th 2015 to April 30th 2015 vehicle had a recall. Recall #R05. July 13th - July 28th had a problem with gas. Everytime I would get gas within 20 miles it would drop a quarter of a tank. Dealership replaced fuel pump and tested it. Also another recall. Recall #R40. June 1st - June 2nd I advised the dealership vehicle goes through a quarter tank of gas within 20 miles. They looked at it and couldn't find a problem. Also on this date they performed a flash update for powertrain control module. On July 31st my fiancee came to pick me up at 3pm after work and I got a call from her stating the vehicle stopped running. She had our newborn baby along side of the road in 90 degree weather waiting for a family member to pick her up. I got a ride to our broken down vehicle and called a tow truck. Tow truck came and took us to dealership. I waited for the results and they had no idea why it had died so they gave me a rental until the next day. August 1st recieved call from dealership saying it was a faulty fuel pump they had installed just a few days before. My vehicle was in service for this from July 31st - August 4th. The problems add up now I have another recall for the power liftgate control module, recall #R27 as I cannot get this recall fixed yet because I was told by dealership they havent started manufacturing the parts yet. Lastly, last week I went to start vehicle and it would not start. Took a few times and had to give it gas for it to start. Today Sept. 7th 2015 vehicle would not start. Had to get it jumped and going to call dealership tomorrow to get this checked out.

- Tiffin, OH, USA

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problem #6

Jun 012015


  • 800 miles
When you let off the gas it speeds up and takes a little time to get it to go slower!

- Clinton, TN, USA

problem #5

Jan 012015


  • 500 miles


The Jeep is bad and exactly engine, electrical, fuel propulsion system, and ather things,

- El Mirage, AZ, USA

problem #4

May 222015


  • 1,800 miles
I was driving to the freeway about 60 - 70 mph and the car did not want to speed up, the gas pedal even though pushed pretty hard did not want to respond therefore I had to stop in the middle of the 10 freeway. After turning of the car, and turning of the eco mode (car turning off at intersections or in traffic jams) and continued driving. However, during the eco mode off, the stalls heavily during gear switch, most notably in the beginning ones for speeds up to 35 mph. I made it safely home. Today, May 23rd, the car died on me twice during intersections when stopped and eco mode turned on. Eventually I had to return home and not continue driving it. The car has barely 1800 miles and I do not use it for off-roading, just for regular commute. Please advise what can I do yet the freeway incident really made me affraid of driving it at higher speeds and in general traffic.

- Pasadena, CA, USA

problem #3

May 022015


  • 495 miles
While driving at low speed, making a right turn and accelerating into traffic, the whole car shakes/wobbles from side to side. Almost frighteningly severe at times. Dealer claims they cannot reproduce. Sometimes get this shake while accelerating gently in straight line, usually always when in second gear. They continue to produce these Jeep every day, many will have this defect. There are bulletins out there, but nobody really has claimed the issue is fixed. Unacceptable for a modern, new designed car. Feels like a safety risk, but dealer refuses to help. Shouldn't I feel safe driving my new car?

- Waukesha, WI, USA

problem #2

May 142015


  • 2,056 miles
Vehicle began shifting hard, and accelerating when brakes applied. Lunges forward gaining speed while brakes engaged. No services engine lights at that times. Taken to dealer for service. Told by service man that it had 2 recalls for updates to transmission computer. Never notified about recalls or can't find recalls regarding transmission on their website. Updates applied today and was picked up. Drove approximately 10 miles toward home when it lunged hard, alarms sounded and service lights turned on. Taken directly back to dealer and awaiting their response. Other non safety related issues include driver side running light malfunction, smart screen audio/climate control malfunctions.

- Barbourville, KY, USA

problem #1

May 072015


  • 1,100 miles
I was moving very slowly in the second from right lane on route 287 in New Jersey. In my attempt to change into the far right lane to be in my exit lane I accelerated heavily. The engine surged and made noise appropriate for the situation but did not actually engage in moving the vehicle for approximately 1-3 seconds. This could have caused a serious accident. Jeep dealership has been advised. Thank you.

- Mount Arlington, NJ, USA

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