pretty bad
Typical Repair Cost:
Average Mileage:
29,850 miles
Total Complaints:
52 complaints

Most Common Solutions:

  1. not sure (46 reports)
  2. oil change (5 reports)
  3. add oil (1 reports)
2016 Jeep Cherokee engine problems

engine problem

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2016 Jeep Cherokee Owner Comments (Page 1 of 3)

problem #52

Jun 102018


  • Automatic transmission
  • 49,999 miles


If others have mentioned this problem, when will Jeep address this and come up with a solution?

- V W., Marrero, US

problem #51

Aug 212021

Cherokee LX 3.2L V6

  • Automatic transmission
  • 103,000 miles

click to see larger images

engine stalls/shuts off while driving engine stalls/shuts off while driving engine stalls/shuts off while driving engine stalls/shuts off while driving

This is my issue, I owned a Jeep Cherokee 2016 and the Jeep just started stopping in the middle of traffic. The first time it did this was after an oil change as I was on my way home. I took the Jeep and was charged $1100 to update the computer because the technician stated that is what the problem was. After that repair the Jeep continue to cut off in the middle of traffic. I then took the Jeep to the dealership on Arapahoe in Centennial Colorado. They kept my Jeep for over a week and I had to pay out of my pocket to rent a car in order to get to work.

After a week the dealership called me and informed me that they could not find anything wrong with the vehicle and it was okay to drive. On my way home from the dealership the vehicle stopped again. I then took the Jeep to the dealership AutoNation in Golden, CO. The dealership keep the Jeep for 5 days and called me to pick it up because they could not find anything wrong with it. I had to pay out of my pocket for a rental car to get to work. I went to the dealership to pick up the Jeep and the Jeep once again stopped on the way home in. The middle of the interstate.

I called the Chrysler Corporate Office and got them involved. I then took the Jeep back to the Auto Nation Jeep dealership on Arapahoe in Centennial and they kept the vehicle for 2 days but stated they could not find anything wrong with the Jeep. So I went and picked up, drove it for 2 days and the Jeep stopped again in the middle of traffic. By the grace of God I was not killed because the Jeep stopped in the middle of the interstate going 65mph. I was fed up and took the Jeep back to the AutoNation dealership on Arapahoe in Centennial, CO and informed them that if they could not fix the vehicle they could take it back. I traded the vehicle in for a vehicle that I couldn’t really afford and they tacked on the balance of the Jeep to the new loan. I really feel that I was not treated right. I want to be a part of the FCATigersharkasasaettlement because I could have been killed because of a defected vehicle that two dealership failed to diagnosed.The Chrysler Corporate office has documentation of my complaints to them.

- davisfc, Aurora, US

problem #50

Oct 242019


  • Automatic transmission
  • 27,511 miles

Made a left turn, not even a mile from home going to work - engine shuts off completely. It states you must be in park to shift and all the warning lights flashed - no power and I barely get to side of road. Engine wont restart. I waited 15 minutes finally started again and went straight to dealership. They stated how strange...

I checked my oil and low and behold, there was very low oil - what? Its a brand new vehicle with low miles - how does this thing burn that much oil??? It shouldn't burn any at all. I don't drive that crazy and fast. Now we are completing an oil consumption test. We will wait for the results on that... thank god I wasn't on the death trap of a freeway I have to take to work or I wouldn't be typing this.

- Samantha S., Delaware, US

problem #49

Nov 022020

Cherokee Latitude 2.4L

  • Automatic transmission
  • 60,000 miles


Issue started back in November of 2020 for me. I've had the car since October of 2018.

Will be driving the car for maybe 4 minutes and all of the sudden a message pops up stating "Shift in park and desired gear" at this point I shift the car in park and have to completely shut the car off. When trying to start the car again, it makes a puffing sound almost when trying to start it. After a minute or so the car will start and will be good to go for the remainder of the day. This only seems to happen when the car first runs for the day. When the issue started in November, took the car into a shop and they couldn't replicate the issue after having the car for about 4 days. They chalked it up to having a weak battery, so we replaced the battery in the car.

4 months later, car starts the issue again. Get the alternator checked and everything reads above average and the guy helping me told me that we wouldn't even know where to begin since it all looked perfectly fine.

Still not sure what it could be, have had the oil changed in the car and everything check by a Jeep dealership and non Jeep mechanic, and nobody can find anything. Getting annoying and frustrating at this point, about ready to trade this vehicle in.

Have read other complaints about nearly the same exact issue, although mine only seems to happen first thing in the morning, and doesn't necessarily happen when I am turning.

- Paige R., Morgantown, US

problem #48

Jun 092020

Cherokee Latitude 2.4L

  • Automatic transmission
  • 36,842 miles

Car stopped in the middle of being driven, just after a right turn. Checked the oil and the dip stick had only enough oil to cover half my pinky nail. Filled it with oil, problem solved.

It's great that the car protects itself, but how about a little warning, like an "oil low" notification. Geeez! I'm only two weeks past the oil change date and mid-pandemic, so I didn't get my usual email reminder.

That sucked, but it could have been worse.

- Kimberly C., San Jose, US

problem #47

Aug 042019

Cherokee 4.2L

  • Automatic transmission
  • 38,500 miles

The car would stall when coming to a stop or making a sharp turn and a message would show up tell me to restart the engine. It would take a couple of tries to restart the engine. A friend told me to change out the crankshaft sensor so I did but still having the same problem. Can't find anything online to solve this problem. I only have one car and it seems too dangerous for me to be driving a car that may die on me in the middle of busy traffic. I drive for uber and it's costing me my livelihood since it's a danger for me and my customer. If anyone has a solution it would be appreciated.

- Daniel H., Dacula, US

problem #46

Jul 182019

Cherokee SPort 3.2L

  • Automatic transmission
  • 31,323 miles


Someone, somewhere has to realize this is a problem before some loses their life. My car shuts off for no apparent reason. Then tells me to "Shift to P then desired gear". This happens at least twice everyday while making a right or quick acceleration. I'm afraid to drive on the interstate or any congested area. Does anyone know what the problem is?

- Benson N., Hoover, US

problem #45

Jun 142019

Cherokee Limited 2.4L

  • Automatic transmission
  • 74,626 miles

2016 Jeep Cherokee Limited 2.4L, L4, VIN B, Des ED8, 16V, SOHC, USA/Canada

Customer states after starting vehicle in the morning and going on a drive the first turn he makes the vehicle dies. No lights displayed on the dash.

Make sure there is no check engine light.

Check oil life indicator, this vehicle was at 29%.

Check engine oil level, This vehicle has oil consumption no oil on dipstick.

If oil level is low recommend oil change and make sure no engine noise is present.

Test drive to verify concern is fixed.

Have customer use millage based oil changes instead of indicator % and have them check level between oil changes.

I hope this helps anyone that is having the same issue, just make sure you check your oil level under the hood and dont go by the recommend % on the dash.

- helping_technician, Memphis, US

problem #44

Jun 102019

Cherokee Limited V6

  • Automatic transmission
  • 56,000 miles

Apparently I am late to the party on this problem. Dealership will not acknowledge there is an issue and "cannot recreate issue in test drive" This vehicle will randomly shut down and usually occurs during a deceleration into a right hand turn. I know that sounds ridiculous but it has happened enough times on the same turn that I can attest to the conditions. Vehicle is impeccably maintained and oil changed religiously. I have almost been rear ended several times as it happened on an interstate on ramp. This is a serious safety issue that needs to be addressed at whatever cost to Chrysler. At first I thought it had something to do with the sensor that stops the engine at prolonged idles but other complaints say the service techs are indicating low oil levels. If my oil is being consumed at that rate their is something wrong with this engine design and needs to be corrected. and what manufacturer would ever build in a fail safe where the engine cuts out???? I have bought 7 Chrysler products out of my last 8 car purchases. I will be hard pressed to purchase another with this type of problem.

- Chris B., Wilmington, DE, US

problem #43

Apr 272019

Cherokee Sport 4x4

  • Automatic transmission
  • 26,248 miles

While driving about 20-25mph in our residential area and completing a right turn the truck stalled and the engine shut off in the middle of the road. SCARY!!!!! An error message populated on the dashboard advising to put the truck in P and select desired gear. After about 2/3 attempts the truck finally turned back on and we were able to drive it to the side. We are soooo thankful to be alive. The chance of it being a lot worse to the point of getting physically hurt or even killed if we were driving on a major highway or someone was driving behind us too closely, is scary to imagine. After composing myself I called the dealer (Sansone Jeep) in Avenel NJ. I spoke to the representative who showed no empathy to what we just went through and proceeded to give us an appointment for today Tuesday, no offer of towing the truck or anything. My fiance will be picking me up so he can drive behind me while I take the truck to the dealership. When I searched online I see there are hundreds of complaints pertaining to the stalling and the engine shutting off. Yet no recall issued which is both shocking and unbelievable, maybe when their is a class action Lawsuit they'll take serious the safety of the valuable customers that entrusted them to provide a reliable and safe vehicle when purchased. I will provide an update when I take it to today's scheduled appointment.

- diubinas, Fords, US

problem #42

Apr 232019

Cherokee Latitude V6

  • Automatic transmission
  • 47,300 miles


Engine shuts off while turning sharp turns. Doesn’t want to restart quickly. Hesitates to restart. Does not seem to be getting fuel to restart. See. Complaints of the same exact problem with other jeeps online.

- Amy W., Red Oak, TX, US

problem #41

Mar 142019

Cherokee Latitude

  • Automatic transmission
  • 40,027 miles

OMG on my way home from work at 4:45 on March 14th, my Jeep just stalled, dead in traffic... OMG how scary is that? This is NOT a good thing, how does that happen? I was going 45 miles an hour on a 2 lane road with high traffic! OMG, I could have killed someone if the car behind had not been paying attention. Why hasn't there been some type of recall on this? There are more than 39 complaints on this site!!!

- rag2019, Waukesha, US

problem #40

Mar 122019

Cherokee Limited 2.4L

  • Automatic transmission
  • 30,000 miles

The first time we needed a scheduled oil change we didn't immediately get one. Our vehicle began shutting off while driving. When we got the oil changed, the technician said there was no oil. I questioned how that was possible since there is a sensor for everything else on the Jeep why was there no indication oil was low. Never got a response to his but it seemed to fix the problem once the oil was changed.

Most recently the change oil light when one about 2/3 weeks ago. Scheduled an oil change an in the meantime my wife said the Jeep shot off while driving again. Checked the oil and it barely registered on the stick. It is clear to me it is burning oil. Read on a few sites others have had the same problem but Jeep has refused to issue a recall. This is really dangerous when the car shuts off you can't even move the wheel. I sense a huge lawsuit coming unless they do something...

- Phillip R., Lancaster, US

problem #39

Mar 052019

Cherokee Latitude 4x4 V6

  • Automatic transmission
  • 36,000 miles

Yesterday I was driving my 2016 CHEROKEE LATITUDE 4X4 & was stopped at a red light & the car shut off & an error message came up on the screen to put the car in park & restart! It was startling to me to happen in traffic & cars were behind me so it took me a few minutes to register what was going on & try to figure out why. This was the first time it happened to me. A few hours later I was driving again & stopped at a stop sign & it did it again, same day! Then while driving home on the highway another error message pooped up & disappeared, but the A light with the circle around it stayed on until I got home & when I shut it off & restarted it the A light went out.

I have never had this issue before and am concerned because Saturday I am driving to nyc by myself & concerned about it happening when I am driving in heavy traffic. I will mention that yesterday was cold, like 10-20 degrees & I had used the auto start option on my remote each time before this occurred. Not sure if that is relevant.

- pmartell, Sparrowbush, US

problem #38

Oct 312018

Cherokee Latitude 2.4L

  • Automatic transmission
  • 23,690 miles

Shortly after leaving for work, after a right turn into a short steep uphill section of highway, the car just died. There were no warning lights. The display message said to shift into P then select a gear. The car had no functionality, it was dead and started rolling backwards towards the intersection. Put in park and tried to restart check engine light came on, and was able to operate foot brake which was also unresponsive to that point - panicking that the car would roll across the intersection into the ditch. Car would not however start. Fortunately very early in the morning and no other cars came along. After a few minutes and tries, the car started and drove as though nothing had happened and no warning lights on the display. Called Dan's Jeep from work and arranged to bring it in the next morning. Drove home from work and to the dealer, like nothing had happened. But scared that the problem might repeat and deliberately took backroads just in case. Can't imagine what would happen if I'd taken the Interstate and the problem repeated.

After leaving car with dealer and getting a ride (not from them) to work, never heard from them all day. Called in the afternoon - service department was not available, left message for them to call my cell. Only after getting home, found they had called the home number and left a message about there being no oil. Called the dealer and had a long conversation:

- they said there was no oil on the dipstick (so why did the oil light not come on?) - they had changed the oil and filter and the car was good to go (really?) - they recommended bringing the car back after 1000 miles to check oil consumption (so if the car for whatever reason loses its oil will it really be safe to drive? Could it not happen the next mile, the 100th mile?) - they said there was no evidence of oil leaks (yes, we would have noticed oil spots on the floor of our garage) - they said there must be "internal consumption" of the oil (so there should be smoke coming from the exhaust, right? There was not) etc...... going around in circles.

The following day (yesterday), went to the dealer after work. The service manager repeated all of the above. He stated categorically that the car was safe to drive. Asked him to put that statement in writing. He said he would. Said that I would use that written statement in the event that anything happened. We never got that in writing. Said that we expected to receive from them the full cost of the car refunded, as it was obviously unfit for purpose, scared to use it. He said that they (the dealer) don't engineer or design the cars (duh, right), and we would have to take the matter up with Chrysler. I asked why the issue was not subject to a recall, as there are dozens of reports of this happening (by then had researched this and other sites, National Highway Traffic Safety Administration). Asked if they, the dealer, had reported this instance. They said they had not, and it would only notify to Chrysler when they claimed their costs and time for the incident (so what about our time, costs, inconvenience - not just the out of pocket, but being frightened to even drive the car).

Asked what we were supposed to do in the meantime, as we were not going to take the car away. They said they did not have a loaner (well, would not want a Jeep anyway) and after much further back and forth, they agreed to supply a rental which we'll collect from them later today. A very serious question (or two) in all of this: there is obviously a serious design fault with the engine on this vehicle that does not appear to have been acknowledged by Chrysler or subject to a recall - I guess because the only solution is to replace the engine, but then the same is going to happen, unless re-engineered to take a different design of engine without this fault, and I can imagine Chrysler balking at the cost of that, or having to buy back all of this cohort of make / model / engine combination, probably a few hundred thousand vehicles.

But the main question is this: why does the car stop dead (literally dead) when the problem occurs. The dealer said this is to protect the car. Well, thank you Chrysler for caring so little about your customers that you protect your car from damage (assuming stopping in the middle of the highway does not result in an accident). Worse than that, it is putting the car ahead of the safety of the PEOPLE (me, my wife) whoever is in the car. There will be a fatal accident because of this, if there have miraculously not been any to date.

Chrysler, get your corporate asses in gear, recall or buy back the cars before you kill somebody. With this many reports and no action over a known problem, I would consider that manslaughter, and every stall attempted manslaughter. I will be contacting my attorney.

- Ian S., Boylston, US

problem #37

Oct 302018

Cherokee Latitude 2.4L

  • Automatic transmission
  • 53,900 miles

This is a 2016 Jeep Cherokee (2.4L) Latitude, 4 cylinder, 4WD w/ Auto Trans with about 53,900 miles on it. I had no engine or oil lights on before this, no warnings. The oil life is at 10% and I always get it changed as soon as the oil change reminder comes on. Video is of dash once the vehicle already shut off

The issue first happened on Tuesday 10/30/2018 after work, the jeep had been sitting in the parking lot at work for about 9 ½ hours, it was about 60 degrees outside. It started without issue, I drove it out of the parking lot taking 3 right turns, and on the third right turn the engine light and the oil/battery light lit up at the same time that I lost acceleration and power steering. The dash flashed the message “Shift to Park then Desired Gear”. I hadn’t realized it, but the engine had shut off. I tried restarting and it made a noise as if the starter was trying to engage but it wouldn’t turn over. After several attempts I let it rest for 5 min at which point it restarted without any issues and no engine/oil/battery lights stayed on. Drove it home 40+ miles with no issue.

The problem happened twice the following morning (this is the 3rd instance in the video) after it sat for about 12 hours, it was about 46 degrees out, I let the engine warm for a few minutes and on my 2nd right-hand turns it dies. Same lights, message on the screen, and restarting issues. It seems to happen during deceleration in a right turn.

I took the Jeep into my local dealer and requested a diagnostic. After a couple of hours, they called to let e know it was ready to go home... they did not do a diagnostic as I requested. They chose to do an oil change because they knew from my description what it was.

The explanation I received from the dealer service department is that the 2016 2.4L engines burn oil like crazy unlike other years/engine sizes and that they turn off as a way to prevent the engine from damage....with no warning. There was little to no concern for this being a safety issue. That's just how it is and to prevent it I was told to just check the oil all the time because the oil indicators on the instrument panel are not a good gauge of oil life, levels, pressure, etc....

I think its just unconscionable that Jeep has chosen to do nothing about this. What kind of reasonable person would believe that it is safe to have an engine that shuts off to preserve itself, rather than the safety and life of the driver and passengers?! You would assume that a 2-year-old vehicle packed with sensors would be designed to provide the driver with warnings before the engine shuts off.

I did contact Jeep, the manufacturer. There was no email address, only a phone number, and chat, so I chatted. The response to my issue was to take it for a second opinion, even though I was told that Jeep is aware of the issue, know what it is, and there is no fix... the representative recorded my complaint and said if enough people complain they will issue a recall.I didn't ask what the definition of "enough" is, so please if this is happening to your Jeep, submit a complaint!

- Ginger W., Galt, CA, US

problem #36

Nov 122018

Cherokee Limited

  • Automatic transmission
  • 46,000 miles

click to see larger images

engine stalls/shuts off while driving

My Jeep Cherokee has stalled 5 times in the past 3 days while driving it. Each time the dash has displayed the message "Shift to P then desired gear".

We brought it to a Jeep dealership and the tech was very understanding and tried to diagnose it . It even died on him once when he drove it. However they couldn't trace the problem other than they thought it was a computer issue so they updated the software. However it died on me twice the next morning.

It has died 5 times now. 4 times for me and once for the tech. 3 of the times it was while making a right turn. Twice while slowing down for a stop. And all 5 times it was within a mile from my house or work after just starting the Jeep for the first time in 8+ hours. Temps have been in the 40s and gas is full.

- Ron R., Woodbury, MN, US

problem #35

Dec 022018

Cherokee 2.4L

  • Automatic transmission
  • 29,581 miles

This Cherokee with low miles stalls out when driving and dealership says it is because of low oil and it is acceptable that the 2.4L use a quart of oil every 1,000 miles so that means the jeep would be out of oil after 5,000 miles.

That is no one's world is acceptable. This engine should not use any oil at all.

Dealership wants it brought back in every 1,000 miles so they can check they oil.

To me fiat Chrysler has already acknowledged there is a serious issue with the number of engines and buy backs they have already done on this engine in several jeep models.

I sold these vehicles for 4 plus years retiring last year. So I am telling any owners with this issue not to accept the bs the dealers hand out under instruction from Fiat Chrysler. Demand a STAR case be opened with the zone representative for service with Jeep.

- Terry & Barbara D., Laurelville, OH, US

problem #34

Feb 012019

Cherokee Limited 2.4L

  • Automatic transmission
  • 41,000 miles

On 2/1/19 and 2/4/19 my 2016 Jeep Cherokee stalled while driving it. I was going around 35-40 MPH. The vehicle was able to coast to the side of the road, then it took a few minutes for it to start up again. The onboard computer system does not show any warnings or issues with the vehicle. After researching this it seems several people are having the same problem with their Cherokee's.

- Lori B., Hilo, HI, US

problem #33

Jan 092019

Cherokee Limited 4-2.4L

  • Automatic transmission
  • 46,500 miles

On my way home from work I just went through a round about and without warning my Jeep just shut off completely. I had to let it coast into the nearest parking lot, but this could have been a real danger in a different situation. A battery light came on when the Jeep died but the Jeep wouldn't even turn over after this. I had to have a tow company come. They came and jumped my car and after that it ran fine. I brought it in to get checked over at the shop and they determined it was low on oil. What they couldn't answer is why it didn't give me a warning about low oil or check engine light. Nothing but problems with my Jeep since I have bought it.

- Stephanie H., Racine, US

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