This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Jeep Cherokee. The contact stated that while operating the vehicle, the transmission warning light illuminated. The vehicle was towed to the local dealer who replaced the transmission shifter. Later while driving, there was smoke coming from under the hood. The vehicle was taken back to the dealer who diagnosed that the engine was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 97,000.
The contact owns a 2017 Jeep Cherokee. While driving 15 mph, the vehicle stalled without warning. The contact stated that the vehicle was able to restart on the third attempt. The contact stated that the oil level was checked and he discovered that the engine oil level was low. The contact stated that the vehicle was using excessive oil. The contact called Jeep Chrysler Dodge city at (203) 531-0505 (located at 631 West putnam avenue, greenwich, ct 06830) and was waiting to schedule a diagnostic appointment. The manufacturer was notified of the failure and opened a case. The failure mileage was 23,300.
- Harrison, NY, USA
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- Willimantic, CT, USA