10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
32,607 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2017 Jeep Cherokee Owner Comments (Page 3 of 14)

« Read the previous 20 complaints

problem #233

Aug 282021

Cherokee

  • miles

A D V E R T I S E M E N T S

When turning the key in the ignition the vehicle will sometimes not start. The engine does not try to turn over or engage.

- Powell, OH, USA

problem #232

Jun 032020

Cherokee

  • miles
I have a photo of this sticker. Inside on the car's body frame of the driver's side of my 2017 JEEP, there is a sticker that says: THIS VEHICLE MAY INCLUDE MERCURY -- added devices installed by the manufacturer: Video display (which I have to touch to operate the radio and phone call free feature) Navigation/Camera Display (which I have to touch to operate the radio and phone call free feature) HDI Headlamps (which I touch when I wash my car) Remove devices before vehicle's disposal. Upon removal of devices, please reuse, recycle or dispose as hazardous waste. When I travel (on a straight road like Interstate 5 in Washington and Oregon) for more than 3 hours, I get nauseous, dizzy, and do not feel well for hours afterwards. This has been an on-going scenario. I had asked my mechanic to check the AC system, clean all of the vents, and replace the filters and it still did not fix my reaction to driving in the car or being just a passenger. This is unacceptable! Please recall and rectify this hazardous situation immediately among all owners of a 2017 JEEP. Why it is always in the hands of the consumer to make things right" Why can't corporations just do the right thing for its customers and the earth" This blatant irresponsibility and corporate greed is getting so old. FYI: Health Effects of Mercury Exposure The inhalation of mercury vapour can produce harmful effects on the nervous, digestive, and immune systems, lungs and kidneys, and may be fatal. The inorganic salts of mercury are corrosive to the skin, eyes and gastrointestinal tract, and may induce kidney toxicity if ingested. [March 31, 2017] https://www.who.int/news-room/fact-sheets/detail/mercury-and-health#:~:text=Health%20effects%20of%20mercury%20exposure&text=The%20inhalation%20of%20mercury%20vapour, induce%20kidney%20toxicity%20if%20ingested. https://www.epa.gov/mercury/health-effects-exposures-mercury https://www.atsdr.cdc.gov/sites/toxzine/mercury_toxzine.html COMPLETED FORM 09/16/2021

- Portland, OR, USA

problem #231

Sep 072021

Cherokee

  • miles
My service shifter will lock up and the gear shift will read that my car is in park, reverse, neutral, drive all at the same time. My dash will read -??service shifter-?? however it has been doing that since I purchased it. The wheels on the car will jerk and lock up. Luckily, I am not going fast and can safely pull over. The car will sputter and act like it is struggling to go. I have had everything checked and all other recalls fixed. When I mentioned it to the service department, they said they could replace the part but it doesn-??t guarantee that it will fix the issue. He gave me a quote to fix it and said the part is on back order or may be recalled soon. If it isn-??t in the process it needs to be before it takes someone-??s life. When I have checked social media it appears that multiple people are having the same issue.

- Paris, TX, USA

problem #230

Aug 302021

Cherokee

  • miles

A D V E R T I S E M E N T S

I was driving and my car just stop on the freeway out of no where, no warning, no lights on absolutely nothing, it wouldn't start, after a couple minutes it started up again. later that day the same thing happened. Thank God an accident did not happen specially when it stop on the freeway.

- Coachella , CA, USA

problem #229

Aug 012021

Cherokee

  • miles
Just bought the Jeep with 78,000 miles. Haven't made a payment and the service shifter message keeps coming up as well as service start stop system.

- Middletown, VA, USA

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problem #228

Jun 042021

Cherokee

  • miles
SERVICE SHIFTER. The Shift Bezel keeps going out. I reading that is happening to a lot of other people only had this car 2 months. The gear shifter Bezel lights up all red and service shifter shows up on the dashboard.

- Chicago, IL, USA

problem #227

Mar 242021

Cherokee

  • miles

A D V E R T I S E M E N T S

Hello, In March I received a performed recall W84 for my 2017 Jeep Cherokee. A recall W84 the PCM and TCM modules. Since then I have had on the cluster a warning light which came on stating 'Service Shifter'. When this happened, all the lights on the shifter turned red. This happened when driving. This was a intermittent issue that was becoming more consistent. I went to McKevitt for reparation. It costed me $735! $360 for diagnosis, $120 for parts and $235 for labor!

- Richmond, CA, USA

problem #226

Apr 202021

Cherokee

  • 96,000 miles
Service shifter light keeps coming on.

- Porter, TX, USA

problem #225

Apr 102018

Cherokee

  • 11,500 miles
Service shifter light frequently on.

- Delco, NC, USA

problem #224

Apr 162021

Cherokee

  • 68,000 miles
Service shifter continues to pop

- West Jefferson, OH, USA

problem #223

Mar 182021

Cherokee

  • 4,346 miles

A D V E R T I S E M E N T S

Doesn't seem to be turning right. A lot of clicking making noise when I back up. And turn wheel.

- Sterling, IL, USA

problem #222

Apr 012021

Cherokee

  • miles
When driving my service shifter light comes on all the gears are lite up red the park reverse neutral and drive I have to pull over kill the engine then wait a few seconds then restart it but it continue to come on at least 2 times a day through out the week

- Redford, MI, USA

problem #221

Mar 232021

Cherokee

  • 58,800 miles
Service shifter randomly comes on and causes screen to lock and lights up the shifter. This happens when starting the vehicle.

- Milton, WV, USA

problem #220

Mar 182021

Cherokee

  • 107,000 miles
Service shifter indicator came

- Tempe, AZ, USA

problem #219

Mar 012021

Cherokee

  • miles
Service shifter light comes on. Car jerks. Driving.

- San Antonio, TX, USA

problem #218

Mar 032021

Cherokee

  • 40,000 miles
When driving and making a right or left turn, an error message pops up on the screen stating can not switch gears while in drive, then the engine shuts off, it has happened to me 6+ times in the last month, it has happened in the middle of a left turn in a busy intersection 3 times and almost caused an accident. Once car is shut off and you give it a minute, when you restart it takes time to turn over. This is so unsafe and I am afraid every time I drive as I drive my daughter in this vehicle and think this should be a recall for sure. I took it to a mechanic they test drove and had the same issue twice, they ran diagnostics and nothing came up, when they researched it they found the complaints on this website and said I should take it to a dealership and they read that it may have something to do with the oil being used to quickly and when the turn occurs it sucks in air. Please help!!!

- Glendale, AZ, USA

problem #217

Mar 062021

Cherokee

  • 45,000 miles
The service shifter words pop up on my screen. The lights on the gear shift (prnd) light up red. There is no rhyme or reason why they pop on, they just randomly pop on.

- Roseville, OH, USA

problem #216

Mar 042020

Cherokee

  • 40,000 miles
Service shifter message constantly pops up.

- Sherwood, AR, USA

problem #215

Feb 252021

Cherokee

  • 53,345 miles
Water was found puddling the driver side floor board and driver side passenger floorboard. There was found that the factory did not seal a seem between the wheel well and the firewall causing the leak. Evidently this was a common problrm according to Jeep forums. The standing water is very hard to get out and is causing fowl smell. All of this occurs after I had taken my vehicle through its first automatic car wash.

- Knoxviile, TN, USA

problem #214

Mar 012021

Cherokee

  • 68,000 miles
Periodically while driving, a "service shifter" notification will turn on and all of the lights on the shifter indicating gears will light up. If the car is turned off and restarted, this notification will disappear. This has happened to me 6+ times randomly over the past year that I have owned this car. A quick google search shows that many other owners experience the same false notification. The unreliability of this notification is unsafe and should be investigated.

- Hartford, CT, USA

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