This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I'm having an issue with my 2015 Jeep Compass (50,000 miles) not only that, the dealership has either no idea how to fix it or they don't want to. If I died, my son would be orphaned. The car is unsafe to drive. On several occasions with no warning my engine has shut down. My car doesn't turn off, it just won't drive anymore. The only light that comes on is the ESC activation/malfunction. I have to stop in the middle of the road. Turn the ignition off and turn it back on to get it to go. It has done this at least 10 times now. I nearly got into a accident trying to turn left, and again merging onto the freeway. The steering wheel becomes hard to turn and I can put the gas peddle all the way down, it does not accelerate. No rpms. I have brought it to the dealership to be scanned four times after it has happened. I've been a rental car for three days now. There are no codes in the computer. And they say they need to reproduce the issue in order to fix it. It's a safety issue and I am desperately trying to figure it out.
The contact owns a 2015 Jeep Compass. While driving 45 mph, the vehicle stalled and the check engine, traction control, and electronic throttle control indicators illuminated. The vehicle was towed to a local dealer (huffines Chrysler Jeep Dodge Ram lewisville located at 1024 S slemmons fwy lewisville, tx 75067 469-293-3618) where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was 52,000.
All engine lights came on, electrical components started going out, then car would not go over 10 miles per hour, even with the accelerator pushed all the way down, then the car completely shut down on the middle of a very heavily traffic road. Power steering, all electrical components and engine refused to work. Had to have the Compass towed to nearest dealer and problem was the entire computer system went out. 4 month old vehicle and the entire computer system fried. Took 6 days to get it replaced. Now two months later the exact same thing has happened again and the dealership doesn't seem to care. Says it's under warranty and will be fixed, but don't seem to understand the sever danger this defective vehicle puts my family and me in when we drive it without knowing when and where the computer system will blow again. What if I was pulling out of an intersection and the car shut down like this and my family gets hit by traffic. Something needs to be done!
While pulling out of parking space engine shut down. While driving on a road the same day vehicle stopped running - engine shut down - had difficulty pulling off road because steering did not work. Taking it in to dealer to look at 5500 miles approx 2.3 mos old. Not happy with new car
I was proceeding through a green light. A car coming from my left ran their red light at full speed (approx. 30 mph) and crashed into my car. My entire front end was damaged. It was pushed in at least 10-12" according to the responding fire department & emt's my airbag should have absolutely gone off and it did not. I was transported to the hospital for neck pain. Luckily nothing is broken but I have severe neck, back, and head pain almost a full week later. I am starting physical therapy next week.
A D V E R T I S E M E N T S
- Wyoming, MI, USA