This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving up a mountain highway doing about 55 miles an hour and my car completely stalled out. It's like my car just completely shut off but I still had power. I was able to drift off onto the side where it was confirmed my car had just shut off. I tried restarting it three times with no success. I waited a few minutes and tried to restart it and it started. I tested it and it was running so I tried to get back on the highway where it instantly shut off again this time the engine shut off again and I lost control of my steering and just rolled backwards. No warning lights came on. I had to have it towed back down the mountain. I would like to note I had sufficient gas and oil. My car gets serviced regularly and I've had no other issues with it until now. I would also like to note I have found other recalls on this exact make and model for engine failure! where the exact same thing happened to others.
The contact owns a 2016 Jeep Compass. The contact stated while driving approximately 30 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle fluctuated between 0 - 1,000 RPM. The vehicle was towed to bay Chrysler Dodge Jeep Ram (636 15th St, panama city, fl 32401; (850) 785-1591) and it was stated that the cam shaft needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that VIN was not included in a recall. The approximate failure mileage 68,000.
On Tuesday, 9/15/2020 I went to turn on my Jeep Compass from my driveway and it would not start. However the check engine light came on. Later that evening I tried starting my Jeep again, it started with no problem, and the check engine light was now off. On Friday, 6/18/2020 I took my vehicle to advanced auto where they checked my battery, alternator, and starter - all 3 items came back good. On my way home from advanced auto I was stopped at a traffic light on South railroad street in palmyra, pa. When the light turned green for me to go, I went to release my foot off of the brake and the vehicle just completely shut off - it was just completely dead, nothing was working. I then went to put my foot back on the brake, and I felt pressure underneath the brake that wouldn't allow me to completely press it down. After a few minutes I tried turning my key and restarting the car, and it turned back on and I was thankfully able to drive it back home. On Monday, 9/21/2020 I called a tow truck and had it towed to ladd-hanford in lebanon, pa. On 9/22/2020 kelsey shellehamer called me from ladd-hanford to inform me that the crankshaft sensor was faulty, that there had been recalls for the same model but just not my year, so she was going to call Chrysler and see if they would pay for it anyway. On 9/23/2020 I received another call from kelsey. She stated that she spoke to Chrysler, their warranty department and also mvp, all of which declined responsibility for fixing the part.
The contact owns a 2016 Jeep Compass. The contact stated that while driving, the vehicle loss motive power and stalled without warning. The failure was intermittent and recurred several times. The vehicle was taken to an independent mechanic who replaced the crank shaft sensor however, the failure persisted. The local dealer and manufacturer were not notified of the failure. The failure mileage was 52,000.
The engine stalled without warning five times while driving between 8-24-20 and 8-30-20.the RPM's went to 0 and no power steering or power brakes. I spoke to tyler at la porte Chrysler in la porte, in and set a service appointment. A S89 recall had been issued, but an incomplete recall had been performed. Only two of three wiring harnesses had been replaced. They still have my vehicle. I do not feel safe driving it not knowing when or where it may stall. It stalled under a variety of circumstances, busy thoroughfare or at the atm.
- La Porte, IN, USA
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Car will not start, has power but no turnover, no crank. It happens randomly, have had battery, alternator and starter checked, ignition and keys but no codes kicking out. Dealer has been able to replicate issue however no idea what the cause is. There isn't a specific time or reason it just happens. Sometimes you can just shut it off and try again and it starts and sometimes it lets me sit for 15 - 30 min before it starts. Currently the car is back at the dealership but they have no clue.
About 2 weeks ago after I put gas in the car the check engine light came on we checked everything cannot figure out anything wrong with it then the airbag lights came on so we took the battery out put it back in and reset the lights. The check engine light came on the next time I drove it. Roughly 3 or 4 days after that it was morning it was misty the roads were wet I went about 5 blocks took a right turn went another 5 blocks took a left turn and all the sudden anti skid lights came on then the airbag light came on and then the lightning bolt light came on the car had no power. Soi pulled it over and we had it towed home I had a diagnostics test in it's C1221 I believe was the code we have not drive it since.
Our vehicle acts as if it has an electrical problem, radio no longer works but clock does, engine crack shaft makes it hard for vehicle to start. Car was checked for batter, alternator and starter and check out all good. It struggles to start just started a few weeks ago. It takes alot to build speed sometimes and stalls sometimes acting as if it wants to cut off.
Car will not start makes clicking noises. Have all power, lights, radio, air conditioning but wont crank. Took it to the dealership and said it might be the key fob so got a new one. Worked for about 2 months and is starting again. The auto start will start it but when I put the key on and put it in the on position it shuts down. If I let it sit for a moment it starts.sometimes it doesnt happen for a week or two, sometimes a couple times a day. I dont want it cutting off on me while driving the busy roads I have to travel on.
The car has been to multiple Jeep dealerships and it keep stalling and shutting down but no problems found. It has shut down in traffic! this has happened on multiple days. We have checked recalls and none apply to the Jeep. I have two small a kids and this is absolutely ridiculous.
When the vechile is stopped at a red light or stop sign the motor will just stall we will have to put it in park and then start it again and it will be fine it doesn't happen all the time but I have had it a year and it's happened 4 times and we just had the throttle body replaced and it's still doing
While merging onto the 110S from the 10E, the engine turned itself off. I was going almost 60 mph. The steering column was completely locked into place as the vehicle began to slow, preventing me from being able to steer effectively. I had my two children in the car - my 1 year old daughter and my 7 year old son. Luckily, I was not involved in an accident. I wasn't able to get onto a shoulder completely as I couldn't steer. I turned the key into the engine off position, waited a few seconds and turned the engine over. It started with no problem. However the check engine light turned on. The engine light was no longer on when I started the car several days later - I didn't drive it for obvious safety reasons. I took the vehicle to a mechanic for a diagnostic who told me that the vehicle is in need of a new crank shaft sensor and two cam shaft sensors - that all three should be replaced at the same time. I called Jeep, after a friend sent me a recall notice on 2016 Jeep compasses with this same issue. I was informed that my car's VIN did not match the vehicles that were recalled despite experiencing the same dangerous mechanical malfunction.
The contact owned 2016 Jeep Compass. The contact stated that she parked the vehicle in a parking lot and was notified while in a store the vehicle was on fire. The contact stated that smoke and flames were seen coming from the front end of the vehicle. The fire department was called and extinguished the fire. The entire front of the vehicle was destroyed and totaled. The contact had no indicators of the fire occurring. There was no police report filed that the contact was aware of. The fire department interviewed the contact and filed a report. There were no injuries. The dealer and manufacturer had not been contacted. The wreckage was towed away to a salvage yard. The failure mileage was 36,000.
A couple months ago the vehicle would just stop while driving no matter where I was. Which is very dangerous, then I would stop and it would start back up. I took it in and they fixed that issue. This morning I went outside to start the car and the vehicle won't start at all. It sounds like it wants to start, but won't.
While riding this evening my engine suddenly stalled while driving on a 3 lane road. This is the 3rd time this has happened. After stopping the car started after about 10 minutes. I took it to a auto shop because the check engine light came on this time. The code said it was the camshaft sensor. When I made it home I entered my VIN on vehicle history.com and it started recall campaign 16V907000 for my car however on the NHTSA website it says there is not. Im going to contact a Jeep dealer in the morning to see if it can be fixed.
The contact owns a 2016 Jeep Compass. The contact stated that while driving at undisclosed speeds, the vehicle stalled without warning. The contact stated that the vehicle hesitated and vibrated abnormally prior to the stall. The vehicle was taken to an independent mechanic to be diagnosed. The technician was unable to retrieve a fault code or duplicate the failure. The contact attempted to start the vehicle however, the vehicle failed to start. The contact stated that the lights and horn operated as intended however, the vehicle failed to start. The vehicle was taken to an unknown dealer and the battery was replaced however; the failure recurred. The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 30,000.
The engine stalls while driving. I've read this issue is present in other Dodge and Jeep Compass models of this year, however, the recall that exists for those vehicles doesn't appear to exist for my vehicle. This is incredibly unsafe as the engine immediately stalls as I'm driving the vehicle down the road and I'm afraid of crashing.
The contact owns a 2016 Jeep Compass. While driving 40 mph, the vehicle hesitated and the electronic throttle controller warning indicator illuminated. The contact stated that the failure persisted. The vehicle was not diagnosed or repaired. The contact was concerned that the failure was related to NHTSA campaign number: 16V907000 (engine and engine cooling). Neither the dealer nor the manufacturer were notified. The failure mileage was 57,000.
A D V E R T I S E M E N T S
- Keenesburg, CO, USA