This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
What component or system failed or malfunctioned, and is it available for inspection upon request? Yes there is. I was driving on January 30th Monday and the car turned off a car almost hit me in the middle of the road. The car has been parked ever since that incident. My life is in danger. I do not feel safe and nobody seems to care. Yes the dealer I went to was Jeep Chrysler dodge in homestead and they did not care.
Vehicle stalled out and locked up after stopping and attempting to accelerate. The vehicles emergency brakes locked on, the vehicle could not turn off with the ignition button, and when looking under the hood the electrical components had a low buzz to it. Vehicle could not turn off emergency break, accelerate, and engine turned off...
My car kept giving me messages transmission, check engine, your car will shut down. All messages then came across the dash and it stopped running. I took it to keep dealer they put it on the diagnostic machine. Replaced my 12v start stop battery and said it-€™s all good to go. Drove about 25 miles and another message came on drive around in a circle and recalibrate. Drove another mile and a message said engine will shut down and it did. Tried to start it it wouldn-€™t start but my brake lights and my flood light remained on and I couldn-€™t lock my vehicle. Checked it 8 hours later car was completely dead. Pretty sure the battery was drained It was Christmas Eve will wait until Monday to have it towed for the second time..
The car has gone completely dead on at least 5 separate occasions since I got it about a year ago. There could be a plethora of reasons why but the dealer never seems to have an answer. The car can shut off for up to 5 minutes in my case and I-€™m usually stuck in traffic. It is dangerous and produces severe anxiety. When the car stops like that the e brake comes on and sometimes all I can do is manually unlock the door to get out can-€™t even move the shifter. I have had numerous issues with the car feels unsafe until they fix the root of the problem
I was driving down the road going about 40mph, it lost power, I coated into a nearby parking lot because there was no acceleration Pulled off the road, shut it off and it did restart The next morning it was dead It tried to turn over, then it did jump I went ahead and got a new battery and it has been starting
- Waterford, MI, USA
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Auto stop star keeps on acting up I just purchased the car I had it stall on me change one battery stalled on my agin change the other battery now I have to take it to the shop again for same issue got the car March,5,2022 1st problem July,5,2022 2nd problem November,21,2022 3rd problem December,3,2022
About a month ago my car showed a warning that essentially said "Find a safe place to stop your car will stop soon". I had to get a jump start but I did make it to the dealership to get the batteries changed. A week or so after the return of car my check engine light came on again. It went off 2 days later but the car stalled as I was driving it shortly after. I was at a stop light and it just shut down. I had to put the car in park. Turn it off and restart it. Saturday I was on my way to work and the coolant temp went full red, then no notches and the car stopped while I was driving. I had added coolant the day before because it wouldn't blow heat only cool air. Nonetheless it is currently in the shop. I had to get it towed as it started smoking. The biggest problem is that this time it did not advise that it would stop. It just stopped at 6:30 am in the dark on a 4 lane road.
While driving with the automatic start / stop on, the engine shuts down and dashboard light issues a coolant warning light. After a few seconds the engine goes back on. This happens periodically and is not a safe situation.
While traveling down the roadway, a message will pop up on the middle information area that reads, -€œStop Safely Vehicle Will Shut Off Soon.-€ Both the main battery, auxiliary battery checked and both tested good. (Replaced both less than 2 months ago) No check engine light. No battery light. No change in voltage. No change in any temperatures. The vehicle did shut off. But after shutting off for about 10 minutes, started back up with no problems. However after driving in secondary road for about 15 minutes, the same message popped up on the display.
While sitting at a stop light, the engine stalled and would not restart. The brake pedal had no freeplay and was more difficult than normal to press. After about 30 minutes the vehicle restarted normally but required a lot of pressure on the brake pedal. No check engine or other warning messages appeared on the dash.
Numerous times while driving at a low speed the EMERGENCY Brake suddenly came on for no reason. Car lost all ability to accelerate or brake at all. Had to be shut down multiple times to clear system to function again. Extremely dangerous in traffic for this to happen. Car has only 10000 miles and is maintained in every aspect.
Auto start stop system error. Also initiated a check engine light, right turn signal not working, brake lights stopped working, and parking light stopped working. Safety issue because inoperation of lights poses issue with other drivers. Vehicle has 17,500 miles.
The on off start failed to operate. It didn't start two mornings and I had to have it jump started. It failed to start while parking. The sheck auto start light finally came on. I called the jeep dealer and I can't get an appointment until October and i am afraid to drive the car like this. In 2020 it malfunctioned while I was driving over Red Mountain pass on a cliff edge and luckily wasn't killed. They repaired it. but now it is n ot working again.
The Compass randomly stalls when the auto stop start is engaged and the car is stopped. It stalls when we press the gas and the emergency brake automatically engages. The car has to be put in park, emergency brake turned off and then restart the car. It has happened at stop signs, lights, traffic and intersections. It does not happen when we press the stop start button so it does not go on. Brought to the dealer and they could not recreate and never heard of problem. They had it for 10 days.
My 2019 Jeep Compass Trail Hawk shuts down either while driving or stopped. The message that appears is "Coolant Temperature Too High". It is a sever safety issue as it happens while idling at traffic lights. As soon as I let off the brake it stalls and displays that message. I have to put the Jeep in park, restart the engine. This also happens while driving. Sometimes I can power through. Once it happened and another error message came up and said "Throttle Engine Service Disabled". I have had the Jeep to an authorized Jeep service station (Kelly Jeep) many time without resolution. We are concerned about operating the vehicle.
The contact owns a 2019 Jeep Compass. The contact stated while the vehicle was on auto start and driving 65 MPH, the vehicle started jerking and stalled without warning. The contact stated that several unknown warning lights illuminated after the vehicle stopped. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic however, no failure was determined. The contact scheduled an appointment with the dealer for the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 30,000.
Since I purchased my Jeep Compass Trailhawk in February 2019, sporadically a message appears on the dashboard display about "High Coolant Temperature" and immediately sends the vehicle to shut down and after a couple of seconds the error disappears and the temperature returns to normal. I must clarify that at no time does the vehicle overheat. This error occurs at any time of the day, regardless of whether the vehicle is cold in the morning or after driving for several hours; sometimes it occurs several times a week and sometimes not at all for weeks; the vehicle may be stopped at a traffic light or in motion on the highway, a particular situation that worries me greatly, because when this happens, the vehicle locks up for an instant (approximately one second) in which the steering hardens and the vehicle tends to stop abruptly, and I fear that this may cause damage to my car or even worse cause an accident. This situation has been reported since the first time it happened (about 11 months ago) and I have had to go to the garage about 10-15 times. In each occasion the technical team has tried to solve the problem without success, they even replaced a control module, installed updates, ran the scanner, and made long driving tests trying to recreate the condition that causes the error without succeeding.
On 3 different incidents, my 2019 Jeep Compass Trailhawk has stalled when I was slowing to a stop or stopped but not in park. I have had difficulty restarting the Jeep (once at an intersection and the other at a car wash) and the power steering as well as the emergency brake were not working. Also, the jeep is making a "lift off" sound when the vehicle increases its RPM (usually around 35mph-45mph). My foot is usually on the brake and not in the parked gear and just stops running.
2019 Jeep Compass Limited - around May 2021 brake light comes on stays on for awhile then turns off and on at random while driving and while stopped. Then the brake fluid low light comes on randomly while driving or stopped. Then has to go away since it-€™s where speedometer is then the brake light stays on. Then the auto start/stop light said unavailable. Then the 4 wheel drive unavailable light randomly pops up not as often as the brake lights which are daily actually like 15+ times a trip which also means it is dinging every time a light goes off. I have been to the dealer several times and nothing is ever fixed. This is a safety hazard I can not have my family in this Jeep if I have a faulty brake and electrical system !!! There are lots of issues posted online about this faulty electrical system. How can Jeep excpect me to drive around with possible faulty brakes"? seems a recall needs to happen as this is a safety hazard!!! I will not even be able to pass emissions and get it registered if I have error messages! Almost 10 months and still having this ONGOING daily error message issue and dealer is of NO help as well it is reported to Jeep customer care. Which they don-€™t care either. Seems everyone knows about this electrical issue and from what I read it just gets worse !! How can brakes and faulty electrical system not be a hazard??!! I do not feel safe and don-€™t even want this Jeep at all. Come on Jeep Do you want your children/spouses/parents driving such a death trap"
A D V E R T I S E M E N T S
- Cutler Bay , FL, USA