This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
S10 direct reply-letter to the white house from constituent requesting help to save families otherwise destined to burn to death in a Jeep because of an accident. Wh contact galen main (202) 456-2176- case: Wh 02072013-296. The consumer wrote in concerning a 1998 Jeep Grand Cherokee that was hit from behind in stopped traffic and burst into flames, before the two occupants were able to escape. The 1993-2004 Jeep Grand Cherokee has a plastic tank located behind the rear axle. The gas tank is larger and even extends below the rear bumper where a low-front-end vehicle can ride under it ad rip the tank open.
The vehicle stalled while driving. After being stranded and then having the vehicle towed, it was figured out that the vehicle had a faulty fuel gauge. It displayed 1/4 tank of gas left in the tank when in actuality there was no fuel left. Erratic readings have been shown since the incident.
While traveling on the highway and without prior warning, the vehicle shut down and failed to restart. It was discovered the fuel tank had a fungus growing inside of the tank causing the fuel pump to clog up.
The vehicle ran out of fuel three times, due to the fuel gauge reading incorrectly. Dealer determined the fuel sending unit needed to be replaced. There was a recall regarding the issue, however the vehicle identification number was not included in the recall. Fuel gauge registers 1/8 to 1/4 fuel levelwhen tank is empty. Have to refuel at 1/4 tank full or higher.
Fuel level sending unit causes fuel guage to indicate significantly more fuel in tank than is actually present. This malfunction has left me stranded on the roadside twice. There was a recall on the previous model year for this same issue.
- Moncure, NC, USA
Search CarComplaints.com for these popular complaint phrases...
Gas guage indicates more fuel than in tank. When tank shows a 1/4 tank it actually is on empty. Dealer is finding problem to correct. Consumer will add more information. Fuel level sending unit failed causing vehicle to run out of gas and consumer to be stranded on the side of the road.
My 1998 Jeep Grand Cherokee ran out of gas although the gauge clearly showed nearly a half tank of fuel. The car stalled going approx. 40mph but I was able to wrestle it safely off the road. After many hours the police came and ordered a flat bed tow truck. I towed the vehicle to the nearest Chrysler dealership which was fullerton Ford/Jeep in bridgewater N.J. on rt 22. What troubled me so much was not that a part was bad but that the service mgr. Knew what the problem was without taking the car off the flat-bed or looking at it! he told me to have the tow-truck driver to tow it to the gas station and it would start, for me to make an appointment and they would replace the fuel sending unit. Which they did. ( the car did start when I put gas in it ) Chrysler claims that their is no recall on my year and that the "technician" is just very good at what he does. No one can tell what causes a moving car to stall and not re-start from 100 ft away unless there is a problem specific to that vehicle. I understand the '97 did have a recall. Did they ever stop using the same part or did they use up what they had left? and then change. Chrysler won't even pay my towing charge for which I am suing.please check into this. They are arrogant and rude at Chrysler and this is a potentially deadly problem. They know this is wrong and are doing nothing. Thank you for your anticipated help.
On three separate occasions the fuel gauge read that there was 1/4 tank gas left, yet the vehicle sputtered to a stop because it was completely out of gas. The last time this happened, I was on a major interstate, 5 miles from the next gas station. The warning signal on the dash was never activated and I was given no reason to believe that I was running dangerously low on fuel. As well, the trip computer read that I had at least 80 miles to go before I would be out of fuel. I contacted my local Jeep dealership(galloway motors) to inquire if there were any recalls regarding fuel gauge failures, but was told that there were none and I would be expected to pay for any repairs.
Dealership said these defects were not covered fuel sending unit sends wrong level of gas in tank, brakes failed pulsated full brake job was done, rear windsheild wiper doesn't work at times.
Fuel gauge is showing there is more fuel left in tank than there actually is, causing vehicle to shutdown and leave consumer stranded. Cosnumer claims it is the same defect as mentioned in recall 97V194002, but it does not included 1998 models.
Approx. 6 months ago, gasoline leaked from tank to garage floor. Fumes entered home. We were awake and quickly moved vehicle and ventilated home, before fumes reached burning fireplace. Dealer replaced a plug and promised it would never happen again. 7/2/2000 gasoline leaked in garage while family was sleeping. Fumes contaminated entire home. Wife taken to hospital for exposure. Dealer now states the plastic tank misformed but will not advise why. Service manager, steve, states he has seen this happen before, but refused to install a metal tank. We have advised that we do not want the truck back and fear for our family's safety. Vehicle is currently at dealer. In 1998, this vehicle shut down in the middle of a highway due to the same problem other consumers mentioned on your complaint page. The dealer is also performing the brake recall work. I feel this plastic gas tank is extremely dangerous, since it misformed and leaked on it's own. If the dealer makes us bring the truck back home and finish the lease, we are afraid to operate the vehicle or put it in our garage. Please help.
On two occasions vehicle lost power due to running out of fuel. Fuel gauge misread, only 1/4 tank full. Dealer notified and informed that repairs would be made at consumer cost.
A D V E R T I S E M E N T S
- Modem, VA, USA