This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Jeep Grand Cherokee. While attempting to reverse the vehicle, the reverse lights failed to illuminate. The failure recurred on numerous occasions. The vehicle was inspected by an independent mechanic, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The vehicle was previously repaired per NHTSA campaign number: 13V252000 (fuel system; gasoline, structure). The failure mileage was 185,000. Updated 07/13/16 the consumer stated the back up lights stopped working, after the recall was performed. Updated 07/20/16
All of my dash gauges go out at any given time. There will be a beep and then the speedometer and all the rest do not register. The ck engine light will be on and the fuel light. The power windows will not go down, the ac will not work, radio, and now head lights are being affected and nearly caused me to crash. I have been terrified !! I worked and saved to get a new ignition switch installed hoping since it powers so many places at once that it would work, but after $174.40 and a week without transportation I picked my car up today and after driving it about 15 miles it started doing the same thing. Now I am reading that many people are having similar problems with this make and model and finding your site gives me hope that maybe I will get some much needed help. Thanks for any help you can give to me it is greatly appreciated.
I was backing up out of a parking place in a walmart parking lot when a car coming up the aisle that was going really fast approached my Jeep. They said they did not see my reverse lights. I checked the lights out and they do not work. I had the recall for the floor shifter fixed in November 2011. The service department at the dealership didn't do the work in one visit and I had to return for a 'detent part' but they gave me no paperwork what-so-ever for what work they did. I had to return to the service department numerous times for them to adjust the shifter because it would not engage correctly. They assured me it did but it did not I'm my opinion. The reverse lights will not come on when I engage reverse.
- Toccoa, GA, USA
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- Spokane, WA, USA