This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Front and rear shock absorbers fail and leak fluids requiring replacment. First incident, front an rear shocks replaced at 36000 miles. At 54,000 miles the same problem happened again. Chrysler admitted on the phone that they had problems with the shocks. Chrysler refuses to replace defective shocks. Ride and handling are affected negatively.
- Long Beach, CA, USA
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- Long Beach, CA, USA