This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On a hard stop the brake pedal went to the floor and the brake light came on. I took my Jeep the dealer, and they had to replace a rusted brake line that failed when I made the panic stop. I called Chrysler, and they said that there were no service bulletins or problems with other Jeep Grand Cherokee regarding brake lines rusting out and leaking fluid causing brake failure. Chrysler replied that since my Jeep was out of warranty, they would not reimburse me for the replacement of the rusted brake line. This is not only a financial issue, but a serious safety issue. Chrysler needs to notify others of this potential safety problem.
- Strafford, PA, USA
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- Strafford, PA, USA