This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that while the vehicle was turned off, there was an abnormal sound coming from the dashboard. Additionally, while driving at various speeds, the speedometer failed to display the correct speed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed of a leak in the EVAP system. The contact was also informed that the vehicle control sensor needed to be replaced. The vehicle was not repaired. The dealer nor the manufacturer had been notified of the failure. The failure mileage was 205,000.
While driving or stationary the engine shuts down on me. It starts again after I wait about an hour or more. I bought this car from the original owner in December 2017. She had all the recalls fixed except for the airbag. Since owning this car I have only driven it 3 times. Granted I took a few months to put it on the road as the weather was cold. I've had extensive work done on it. Tune up, new transmission, belts, pumps, coils, hoses and sensors you name it but it continues to shut off on me. I try to take it for a spin but just putting it in reverse it shuts off. Can you please look in to this?
A few instances have occurred where I will be driving and the vehicle engine will immediately shut off as the vehicle is in motion. The electrical components (radio, headlights, dashboard, etc) still function but all gauges stop working. I then have to pull over, put the vehicle in park, and then restart the vehicle. It will then start up right away. On a couple of occasions, the vehicle engine has started back up on its own without me doing anything and drives fine after that. This seems to occur mostly when I release my foot from the accelerator but has happened when I am trying to accelerate. Has only happened when driving on city streets, never on a highway.
I was driving when all of a sudden my vehicle cut off in the middle of traffic. Also, Sunday morning I was driving to church when my vehicle would not start. I was told my a mechanic (not on duty) that it could be my fuel pump, wiring or catalytic converter. Please look into this matter as soon as possible.
Engine dies without warning while stopped and moving. The gauges go crazy. The gas gauge indicates empty even though there's half of tank full. Did tune up, replaced spark plugs and ignition coil, gas filter.
- Bayside, NY, USA
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The contact owns a 2012 Jeep Grand Cherokee. While driving 35 mph, the vehicle stalled without warning. The vehicle was towed to kelly Jeep Chrysler Dodge Ram (501 state ave, emmaus, pa 18049 (610) 967-2101), but the failure was unable to be determined because the vehicle was unable to start. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 55,000. The VIN was unavailable.
Just had the eniter exaust system replaced due to the cats were plugged. Replaced cats and all O2 sensors with factory oem's and now the car give 3 different codes, P0141, P0138, P1499. After the codes showed up took back to shop and had to replace all the O2 senors again to the tune of $500 plus labor. And went to drive and get tested only to fail again, for bank 1 sensor 2 high voltage detected. Now shop is telling me there was a problem with the pmc and it needs to be replaced to the tune of another $450 plus labor.
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the vehicle failed to start and the check engine indicator illuminated. The contact also stated that the horn did not work. The vehicle was towed to a used car lot for the first failure. The vehicle was inspected by an independent mechanic, but the contact was unsure if the vehicle had been diagnosed. The contact did not speak to a Chrysler dealer regarding either failure. The contact was unsure if the used car lot from where the vehicle was purchased had contacted a dealer on her behalf. The vehicle was not repaired. The manufacturer was not made aware of either failure. The approximate failure mileage was 198,000.
The engine cranks and runs fine but after you drive for a while the engine shuts off. It happens while you are driving or coming to a stop. It is random. It usually starts back up and runs fine until next time. When the engine dies, you do not have steering assist or brake assist. It is very hard to steer it off the road. A woman may have a hard time steering it or stopping it. I don't let my wife drive our Jeep much at all. It doesn't matter if you are driving in the city or on the freeway when it decides to shut off. Our Jeep is a 4WD with automatic transmission.
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 15V460000 (air bags) and 06V199000 (engine and engine cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 06V119000 (engine and engine cooling) and 15V046000 (air bags). The parts had not been supplied by the dealer to receive the repairs for longer than six months. The manufacturer was unable to provide a reasonable time frame to schedule the repair. The contact had not experienced a failure. Parts distribution disconnect.
While driving the engine will shut off without warning causing a loss of control of the vehicle. The vehicle has a new battery and all electrical functions of the vehicle work except the engine. Vehicle may restart after a period of time. This has happened at all speeds and driving conditions while in driving lanes. City, highway, intersections.
Air bag light illuminated. Dealer stated open recall for air bag module and front sensors. No parts available. We care driving an unsafe vehicle with no support from dealer. We need a safe vehicle to drive. Dealer also denied recall for faulty fuel tank in event of rear collision. We have a check engine code directly related to fuel venting/purge system. Dealer will not repair. In summary we have an unsafe vehicle that has 2 potential ways of causing bodily harm.
The engine stopped while driving took it to a mechanic and they said all fluids were filled it was just a "bad engine" I paid 2700 dollars to have engine replaced. The truck still wasn't running right it was having trouble starting took it to the mechanic and he changed the fuel pump 700 dollars. The truck still dose not run right ive had brake lines replaced that broke with no impact or accident ive been told the master cylinder needs replaced there is no brake pressure my wiring is messed up and now both my brake lights are out ive checked fuses and bulbs the truck takes several tries to start it its in the shop more than I drive it its dangerous and I never know if its going to stop in traffic or if people behind me know when im trying to stop I have 6 kids I drive to school every day and I worry about their lives every time we have to get in the Jeep I feel like buying this vehicle was a huge mistake
This Jeep had the 4.7L V8 engine. Jeep was running fine, never had any issues with leaking fluids, etc.or any engine issues at all. Went to a friends house for a couple hours and when I went to leave, the vehicle started very rough and had no power - hitting the brake to change gears would stall the engine. Diagnostic testing showed no compression in the first cylinder. I was unable to pay to have my engine torn apart (keep in mind I only had this vehicle for little over a year and still owed over $1000 on something that was not driveable), but from the symptoms it seems this was caused by a dropped valve seat. I have seen numerous complaints on this issue in this engine (in Jeep and other Chrysler vehicles) and am surprised that no recall has been made. I am unsure what would have happened if I was driving at 50 mph when the engine failed.
The contact owns a 2002 Jeep Grand Cherokee. While the vehicle was parked, a warning chime activated and the check gauges warning indicator illuminated. The contact mentioned that smoke started emitting from under the engine compartment. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure and the VIN was not included in NHTSA campaign number: 06V199000 (engine and engine cooling). The failure mileage was 200,000.
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that after attempting to start the vehicle, the vehicle backfired and failed to start. In addition, the contact stated that warning lights on the instrument panel illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 170,000.
The contact owns a 2002 Jeep Cherokee. The contact stated that the vehicle failed to start intermittently. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic was unable to duplicate the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
I started my car and put it in R car suddenly accelerated backwards I put my feet on the brake and car continued back I could not shut engine off and attempted to shift into neutral when car surged forward. Again with my feet on the brake pushing as hard as I could car went through 3 walls of my home before stopping. Car is total loss in possession of geico claim # [xxx] at geico TL lot in Florida. I will also be filing a complaint with Jeep for same, I would like to have the vehicle inspected due to a possible manufacturer malfunction. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that while driving approximately 65 mph, the vehicle stalled without warning. The vehicle was unable to be restarted and was towed to an independent mechanic, who diagnosed that the crank shaft position sensor had failed. The vehicle was repaired. The manufacturer was notified of the problem. The approximate failure mileage was 175,000. !....updated 07/31/14
A D V E R T I S E M E N T S
- Niskayuna, NY, USA