This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The seat brackets for the driver's seat on my 2004 Jeep Grand Cherokee have snapped. This causes the seat to rock back and forth when accelerating or breaking. Will cost between 500-800 to have the brackets replaced.
Passenger seat heater element got way to hot and the seat stated smoking. I seen the recall so I called gave them the VIN and was told this vehicle was not covered under the recall.
While driving down the road my seat completely broke, throwing me towards the back seat. Thank god I was able to control the vehicle and that no one was coming down the other side of the road or it would have been terrible. Why would a seat fail like that"?" the car is pretty much not drivable now because the seat is completely broken off the base. This is crazy!!!
Seat mount bracket fails under normal use. Front seat drivers side mount bracket broke at 65K miles under light use. Looking online it seems like this is a "normal" thing causing a dangerous driving situation of driving in a "rocking chair". Jeep knows this is an issue yet there is no replacement part for upgrading an obvious inferior structural component that is integral to safe driving.
- Belmont, MA, USA
Search CarComplaints.com for these popular complaint phrases...
I have a 2004 Jeep Grand Cherokee Laredo with 107,000 miles. Today, 12/9/2010, the drivers side seat bracket came loose. I believe after searching the internet, that it is a mounting bracket. Some other Jeep Cherokee owners complained of this problem. The seat now rocks when I brake and accelerate. I am concerned that if I get into a collision the seat will not be locked in and the seat belt will not function.
I own a 2004 Jeep Grand Cherokee with a driver's side power seat. It has approximately 105,000 miles on it. The front right seat bracket broke on 10/20/2010 causing the seat to rock while driving, accelerating or braking. The left side bracket is now also cracked but not broken all the way across yet. This is a very dangerous situation as it may both lead to an accident and cause additional injuries to the driver. I am now trying to find used parts for the replacement and have learned from one local used auto parts dealer (631-654-5172) that he didn't have any because this was a :"hot" item. My research on the internet has also found it to be a very common problem with Grand Cherokee. The seats are breaking with normal use. I have decided to complain to the NHTSA and my us senator in the interest of protecting others from a serious safety problem involving a large number of vehicles. This site currently shows 1898 votes of 'yes' in regard to having a cracked seat: www-ODI.NHTSA.dot.gov/IVOQ/index.cfm I await your reply, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Front driver side seat started to wobble and then ended up snapping. Metal broke in the front left of the seat right by where the metal piece is that lifts the seat. I drive with my seat all the way down and is never raised. The seat moves every bend and anytime I accelerate or brake.
Driver seat pivot which connects the seat track to the upper seat frame breaks / cracks under normal drive conditions. I had to replace my seat track 3 times with the first crack being welded and cracking again. The vehicle has 159,000 miles and I am the original owner.
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while making a right turn, he heard a loud popping noise and could feel the seat moving. The dealer looked at the vehicle and stated that the mounting bracket for the seat was broken. The dealer stated this had been a problem in the past. The current and failure mileages were 182000.
On my 2004 Jeep Grand Cherokee Laredo the right front bracket on the driver seat that holds the seat to the floor broke causing the seat to become unstable. I haven't taken the Jeep to a dealer at this time.
The contact owns a 2004 Jeep Grand Cherokee Laredo. The contact stated that the brackets for the front driver seat track fractured. The dealer advised the vehicle could be repaired at the contact's expense. The vehicle was not included in any recalls. The vehicle was not repaired. The manufacturer would not provide any assistance. The VIN was not available. The failure and current mileages were 140,000.
2004 Jeep Grand Cherokee, drivers seat broke a weld. I was driving about a year ago and the weld just broke. I haven't had a chance to get it fixed because I can't find a used replacement and dealership wants over $800 to fix. I have checked online and have found almost 2000 people with similar problems all stating the same thing, Jeep doesn't have a recall for this and they can't find a replacement seat used or new for that matter and Jeep dealer wants over $500 to fix the problem. I have also read that the people that have had the seat fixed or replaced the issue just happens again. I feel this is a safety issue as it broke while I was driving the vehicle which thank god did not cause a accident to happen only because I was not on a busy road and was able to recover from the initial shock of the seat breaking. I checked under the seat was able to see the metal broke right at the weld.
2004 Jeep Grand Cherokee E front driver's seat broken changed it once with the dealership but it broke again from reading online comments from other Jeep owners this is an on going problem with the frame or seat bracket since I changed the frame it broke within 6 months of repairing it average cost for new seat frame is about 600 dollars at dealership and it's not fair to have Jeep owners pay over and over again to fix a problem with their Jeep when it's Jeep fault.
The contact owns a 2004 Jeep Grand Cherokee. The contact stated when getting into the driver seat, he heard the metal bracket under the seat snap. The vehicle was taken to an authorized dealership but no repairs were performed at the time of the complaint. The failure mileage was approximately 80,900. The current mileage was approximately 81,000.
Drivers seat rocks broken brackets that hold the seat to the car. I have seen thousands of failures of these brackets reported on line. The fix is a new $1000 seat which often gets overlooked and people are welding (that's what we plan to do) a bracket which may create additional safety issues.
A D V E R T I S E M E N T S
- Lincoln, NE, USA