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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee brakes problems

brakes problem

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2004 Jeep Grand Cherokee Owner Comments

problem #2

Aug 032006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 55,000 miles


On vacation, I experienced brake failure. I was unable to stop the vehicle. 2004 Jeep Grand Cherokee. Took vehicle to dealership for repair. Did not have parts and noticed on the internet there was a recall on like models. Brought auto home un-repaired waiting for response from Chrysler. Dealership would not cover service and noted this is a defective master cylinder. Not sure what to do at this point.

- Oklahoma City, OK, USA

problem #1

May 302005

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • miles
The brakes don't work properly when coming to a stop hit a couple bumps and pedal had to be pushed to the floor, and the ABS didn't come on. Took vehicle to T to dealer, and they replaced master cylinder, but is doing the same thing. It stops but the pedal still goes to the floor.

- Smithtown, NY, USA

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