10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
163,053 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Grand Cherokee fuel system problems

fuel system problem

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2004 Jeep Grand Cherokee Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #3

Sep 012013

Grand Cherokee 4WD 6-cyl

  • 141,000 miles

A D V E R T I S E M E N T S

I brought my 2004 Jeep Grand Cherokee June 2004, barley used. I have repaired a lot of things under the hood especially with the sensors and the black harness wire in the drivers side door, it split in 2 and stopped running in the middle of traffic. I had to have it sliced and mended together, after 8 months recently, I had to repair the black wire again due to moisture setting in the tape and wires, I read on the internet Chrysler should have never put the black or yellow where's in the door, because they bend and break. This caused my the lights to stay on and remote side mirrors not to work. The dash board meters went haywire, I had the alternator replaced, sensors and throttle body cleaned and replaced. The engine light stays on constantly now, giving codes of P0141, P0137 with bad fuel mpg. It rides like it is smothered in feathers. I was advised that it could be the fuel pump. I recently had the fuel injectors replaced, the engine light went out, for 2 day's and now back on. How frustrating after buying this car for $23,900 in 6/2004, I have paid an estimate in car repairs of $4-5000 so far. If Chrysler knows about these problems they need to confess, and fix these problems with recalls. Please look into these issues. I am sure others are suffering too.

- New Castlle, DE, USA

problem #2

Sep 122012

Grand Cherokee

  • 52,000 miles
My wife was backing up in our drive way she did not see my sons Honda civic behind her very poor vision from being so high factory settings. She ripped the gas tank open. A few years later she was rear ended and again the tank ripped open we were lucky both times no fire. Then we have had death wobble every Jeep suffer, S from it at some time in it, S life as per the dealer. I replaced every steering part in the front end after 40,000 miles again it happened to me at 55mph on the highway I came so close to it rolling it over it took me more than a month to get back in it. The design of the rear is just an accident waiting to happen the rear is the same as a ramp to drive up. I am far from a rich man this product cost me close to 40, grand. I truly thought we could get a few cost free miles.I am disabled I live on a fixed income. Now my investment is worthless. I was a driver for a living and have driven more than a thousand cars and have never experienced this with any other car help help help please [xxx] P.S I service my cars like clockwork! I try to fix things before they break..this Jeep has me beat! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Englishtown , NJ, USA

problem #1

Jun 202013

Grand Cherokee

  • miles
I have been informed by Chrysler via phone conversation is not recalling my vehicle. The 1998-2004 were listed as having severe design flaw with the gas tank located near the rear end and prone to impact explosions. Chrysler stated my vehicle did not qualify for recall since I did not have a tow hitch installed and it was not a 1993-1998 vehicle. 1. if my vehicle has a unprotected gas tank and over 250 vehicles have caught fire on impact why is my car not going to get a protective guard ( this was done on other vehicles that owners complained while under warranty) 2. how is a tow hitch going to stop a back end collision? 3. why is the design after 2004 of the gas tank not located so close to rear end. If the location isn't a safety concern it shouldn't have needed to be relocated. Chrysler fought this recall for years and NHTSA allowed it until a petition was circulated on change.org to have model years 1998-2004 cars recalled. Could it be the vehicles Chrysler will fix are even still on the road and that is why they are eager to fix those. I am stuck with a car cannot be sold or drive. The defect doesn't just hurt me but the poor person who would hit me and risk an explosion. Chrysler must be held accountable!

- Scranton, PA, USA

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