really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
65,044 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Jeep Grand Cherokee body / paint problems

body / paint problem

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2005 Jeep Grand Cherokee Owner Comments (Page 2 of 12)

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problem #201

Sep 012009

Grand Cherokee

  • 60,000 miles


The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the interior door handles fractured on all four doors. The doors could only open from outside of the vehicle. The manufacturer was made aware of the failure. The dealer stated that the interior door handles and panels needed to be replaced. The failure mileage was 60,000.

- Suffolk, VA, USA

problem #200

Aug 012014

Grand Cherokee

  • miles
The inside door handles in the front seat, both have become hard and brittle and have crumbled. If the driver's handle deteriorates any more the door handle will no longer work and you could be trapped in the car in the event of an accident. I've researched this on the internet and found that this is a common problem. The passenger side has a huge chunk of plastic that has broken off and this inside door handle is rarely used.

- Collierville, TN, USA

problem #199

Aug 242014

Grand Cherokee

  • miles
Driver side interior door handle has completely broken off. The other 3 door handles have also started to crack and become loose. It starts with a crack in the plastic, the crack then turns into a hole above the metal handle. The actual metal handle itself then loosens up and completely comes off. This is a serious problem that many other 2005 Jeep Grand Cherokee owners have had. It's not from excessive use, it's a manufacturer defect. I cannot get out of my car unless someone open the door from the outside. I would assume this is a serious safety hazard considering it traps the operator inside the vehicle.

- Batlett, IL, USA

problem #198

Aug 012013

Grand Cherokee 6-cyl

  • 145,000 miles


Plastic interior door handles are all crumbling and doors cannot be opened from inside creating a safety hazard for passengers. All four handles are affected. Window must be opened and car door must be opened from the outside while leaning out the window.

- Astoria, NY, USA

problem #197

Jan 012014

Grand Cherokee 8-cyl

  • 85,000 miles
The Jeep Grand Cherokee 2005 and up has inside door panels made of plastic, and the door handles which allow opening the vehicle doors for the inside are attached to this weak plastic panel. Over time the door handle plastic attachment points began to crack and break away, eventually causing the opening handle to fall off, and the door is then not able to be opened from inside. In the event of a crash or fire in the vehicle while this condition exists, the occupants at those doors would be unable to escape the vehicle thru the doors with this problem. Chrysler service states that there are not enough complaints regarding this for them to assist me in any way, to repair this all the inside door panels must be replaced. Chrysler customer service # 1-800-992-1997.

- Palm Harbor , FL, USA

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problem #196

Mar 052012

Grand Cherokee 6-cyl

  • 84,000 miles
Both rear door handles on my Grand Cherokee are broken. First the left side broke in March 2012, then the right side broke a few months afterwards. All rear seated passengers inside the vehicle are unable to open the doors. The front seated passengers have to exit the vehicle and open it from the outside. This is a safety issue. The door handle issue is very common with this vehicle make and model.

- Destin, FL, USA

problem #195

Jul 022014

Grand Cherokee

  • 94,600 miles


All 4 interior door handles are broken in the event of an accident or fire I fear I won't be able to exit the vehicle I must roll the window down and use the exterior door handle to open the doors major safety problem.

- Stansbury Park, UT, USA

problem #194

May 202014

Grand Cherokee

  • 120,000 miles
Right rear interior door handle plastic was broken while getting out of the vehicle. Plastic is extremly brittle. Right front interior door handle broke the same way about a week later the door handle was not jerked or abused in any way. They both looked to be in perfect condition before they broke.

- Chesapeake, VA, USA

problem #193

Feb 012012

Grand Cherokee 8-cyl

  • miles
First, the interior door handles are a hazard. All four are cracked and one broke off as my grand child open the back seat door to get out. The front passenger door interior door handle is breaking off at any time, the others are cracked. I am afraid that in an accident some of us might not make it out. They are too expensive to replace. I tried to trade in the Jeep but no luck! I know there are more Jeep out there with the same problem. I hope there have been no accidents with deaths, yet ! help !!! the second, is the catalyst converter needs to be replaced again after a year, how many times has it been replaced before? I cant get that info.

- Houston, TX, USA

problem #192

Apr 182012

Grand Cherokee 4WD 8-cyl

  • 55,000 miles
My 2005 Jeep Grand Cherokee has a defect that includes all of the interior door handles braking from regular use. This problem is a major safety concern as anyone inside the vehicle cannot exit the vehicle in case of an emergency. Further more, children and or adults may accidentally cut themselves on the sharp broken plastic edges of the broken handle. In order to replace the handles I had to order a new door panel, yet after only 6 months the handle was broken again. This is not an issue related to my Jeep only, with a little research its easy to find thousands of other people with the very same problem I am experiencing with any Jeep Grand Cherokee from 2005-2010.

- Centreville , VA, USA

problem #191

Dec 272013

Grand Cherokee

  • miles


After christmas after taking my stepson's cousin home, I noticed that the door handles on the back doors were hanging, with the surrounding plastic busted. I thought it happened when the doors were opened, and that they were opened too hard. Took to a dealer (Chevy dealer, that I bought vehicle from) and was told that it would be better to replace entire door panels, instead of just the door handles.

- Seaford, DE, USA

problem #190

Jul 122010

Grand Cherokee

  • 88,000 miles
The contact owns 2005 Jeep Grand Cherokee. The contact stated that all four interior door handles have cracked and the doors could not be opened from the inside. The vehicle was taken to the dealer who indicated that all panel assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 88,000.

- Mobile, AL, USA

problem #189

Jun 012009

Grand Cherokee 8-cyl

  • miles
All four interior door handles are broken to varying degrees. This has been happening over several years. The door handle that is most intact is the driver's handle. Ironically this car is typically only used by one person who uses that door handle. The car has approximately 75,000 miles. It has become a serious concern for our family. My husband will not take passengers for fear that if there would be an emergency or accident his passengers would be unable to exit the car. I have had multiple cars over the years and have never had one door handle break much less all four. Jeep has made me believe that this is an unusual occurrence when I contacted them. Online searches make me believe otherwise.

- Oshkosh, WI, USA

problem #188

Sep 072013

Grand Cherokee

  • miles
All 2 handle's are broken and 2 are cracked this is a dangerous to get out of the car if their is a accident. I called the dealer and he said the cost is on me I do not have that kind of money. And I am not along I see at youtube when I was looking how to fix the door, but when I seen this https://www.youtube.com/watch?V=qsfrz7cibky I said, what! I need your help!

- Houston, TX, USA

problem #187

Jan 012013

Grand Cherokee

  • 100,000 miles
The child safety lock on the drivers side rear door keeps moving to unlocked, making this a safety issue because a child could open the door from the inside while the car is in motion.

- Concord, NC, USA

problem #186

Jan 062014

Grand Cherokee 8-cyl

  • 113,000 miles
Door handle on 2005 Jeep Grand Cherokee Laredo seems to be ready to break on driver door. I can see a sort of pin cracking through the door itself. This is a safety issue that needs to be fixed immediately. Notified Jeep dealer in concord, nc and I was told that I would have to buy a new door panel assembly to fix this as it is not under warranty.

- Concord, NC, USA

problem #185

Jul 152013

Grand Cherokee

  • 80,000 miles
The plastic interior door panels are breaking at the door handles. When the cracks proceed far enough the interior door handles break off trapping occupants inside. All four doors are broken, the driver's door least of all. It is not a wear and tear issue but a real safety concern.

- Pensacola, FL, USA

problem #184

Feb 042014

Grand Cherokee 8-cyl

  • 106,550 miles
I went to open my driver's door this morning and it wouldn't open, had to open it from the inside. After open the door would not shut and latch. The plastic on the inside of the door handle is cracked and bad. Common problem, Chrysler group should recall this is a safety issue among many Grand Cherokee.

- Pottstown, PA, USA

problem #183

Nov 152013

Grand Cherokee 8-cyl

  • 114,000 miles
Jeep door handles are faulty. The plastic surrounding the door handle is a faulty product. The plastic starts cracking and falling apart. Then the actual handle has no support and begins to have problems. I can no longer lock the vehicle properly. Three doors are affected thus far.

- Houston, TX, USA

problem #182

Aug 012013

Grand Cherokee 8-cyl

  • 33,000 miles
Interior door handles broke off making it dangerous to get out of vehicle in an emergency.

- Cypress, TX, USA

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