This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2005 Jeep Grand Cherokee limited. The vehicle has less than 60,000 miles. On the engine hood cover, the original and existing gas operated hood support does not hold. There have not been very many opening and closings of the engine compartment. The hood slams down and could cause a personal injury.
The contact owns a 2005 Jeep Grand Cherokee. The contact propped up the hydraulic hood in order to disconnect the battery. The hood came down abruptly onto the contact's head and back. The contact sustained head injuries. The current mileage was 34,315 and failure mileage was 34,260.
- the contact stated that the 2005 Jeep Grand Cherokee only has 1 strut to hold up the hood. The strut is on the right hand side. The hood has fallen on him while he was under the hood checking the fluids. The contact stated that the hood came down across his back, he was not injured at the time. This failure happened over 10 times. The contact stated that the hood has also fell at the Chrysler dealer while getting serviced. The dealer has ordered a new strut for the vehicle.
- Sedalia, MO, USA
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- Jamaesville, NY, USA