This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at approximately 55 mph, the seat belt warning light illuminated continuously. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact received NHTSA campaign number: 14V438000 (electrical system) however, the part was not available for the recall repair. The approximate failure mileage was 165,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact was included in NHTSA campaign id number: 14V438000 (electrical system) and the dealer was unable to determine when the part needed would become available. The manufacturer was contacted for several weeks. The contact was unable to schedule the recall repair within a reasonable timeframe and the contact had not experienced a failure. Updated 04/03/15 updated 6/24/2015
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 50 mph, the vehicle stalled and the air bag warning light illuminated. The vehicle restarted and resumed normal operation. The VIN was included in NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed to complete the repair was unavailable. The manufacturer was notified of the failure. The failure mileage was 91,000. MA 10/16/15 updated 12/10/15.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Lincoln, NE, USA
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The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 04/13/15 the consumer reported on 4/7/15 the recall repair parts were still unavailable. Updated 11/5/2015
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V439000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 30 mph, the vehicle stalled without warning. The vehicle restarted and resumed normal operation. The failure recurred three times. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system); however, the part was unavailable to perform the repair. The manufacturer was not notified of the issue. The failure mileage was unknown.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the instrument panel gauges and sensors flickered. Also, the front headlights and the rear brake lights were malfunctioning. The contact mentioned that the failure progressed while waiting on the part to repair the vehicle. The contact was included in NHTSA campaign number: 14V438000 (electrical system) and was unable to determine when the recall repair would be scheduled. The vehicle was not repaired. The approximate failure mileage was 80,000.
Received safety recall notice recall dated Sept. 3, 2014. I have call dealer several time about getting vehicle repaired. They tell me that part is not available and don't know when it will be available. I don't feel safe driving this car. Please advise when this part will be available.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle stalled numerous times. The failure progressed without warning. The contact waited for over a year on the part to become available to have the vehicle repaired according to NHTSA campaign number: 14V438000 (electrical system). The vehicle was able to restart each time the failure recurred. The authorized dealer was contacted several times, but the contact was unable to schedule an appointment. The manufacturer was notified of the failure and was unable to determine a reasonable timeframe to schedule the recall repair. The failure mileage was approximately 22,000. Updated 03/30/15 updated 10/21/2015
When I was driving my 2005 Grand Cherokee, the vehicle turned itself off causing me to lose braking and steering power. The ignition recall is what is going on however Chrysler/Jeep does not have the parts to fix the problem nor are the offering any possible solutions. They are refusing a rental car due to the issue not being life threatening. However, having a vehicle shut itself off while driving is very life threatening to myself, passengers in the vehicle and innocent bystanders around me on the road. I am highly dissatisfied with Chrysler.
Vehicle loses power, power steering and power brakes and then shuts off while driving. Believe this is related to recall P41 which has no parts available at the present time. I feel my car is not safe to drive and am requesting a rental vehicle until part becomes available. Since I have to have the car towed to the dealership for a diagnosis I want to make sure the part is available. I am expecting Chrysler to reimburse me for all my expenses relating to this fix.this problem has occurred 5 other times besides this last occurr- ence.
The contact owns a 2005 Jeep Grand Cherokee. While driving 20 mph, an unknown warning light on the instrument panel illuminated and the vehicle intermittently stalled. The failure recurred multiple times. The contact received a recall notice for NHTSA campaign number: 14V438000 (electrical system); however, the parts for the repair were unavailable. The contact had been waiting a year for the parts and the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure due to the contact not being able to reach a representative. The failure mileage was unknown.
This vehicle has a faulty ignition switch that has turned off my daughter's engine a number of times while she has been driving the car. Chrysler issued a recall in July of last year, but is unable to obtain the necessary parts to repair the problem. In that this can not only stop the engine, but also disable the power steering and air bags, this is a hazard for anyone driving the SUV. What is the board doing to pressure Chrysler to speed up the availability of the necessary parts?
Recall sent in October 2014 and as of today February 12,2015 the replacement part has still not been sent out to the dealer and there is no future date even discussed. If this is a danger and my research shows that in fact if the car ignition goes off, it can be very dangerous, then this delay is not acceptable.
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system), however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A failure related to the recall was experienced but the specifics were not available. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the air bag and the service engine warning lights illuminated. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available for the repair. The dealer was unable to provide a part availability date. The manufacturer was notified of the failure. The failure mileage was not available. Updated 04/07/15 updated 6/25/2015
A D V E R T I S E M E N T S
- Nashua, NH, USA