This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns 2005 Jeep Grand Cherokee. The contact stated while driving approximately 35 mph, the engine stalled without warning. The vehicle restarted but the failure recurred multiple times. Also, the contact stated that multiple attempts were required in order to start the vehicle on other occasions. The vehicle was taken to an independent mechanic for a diagnosis and the technician stated that the shells on the battery were dead. As a result, the battery had to be replaced. The failure recurred multiple times. The contact received a notification for recall NHTSA campaign number: 14V438000 (electrical system) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 36,132.
In the past 6 months roughly, my husband has accidentally knocked the key of our Jeep while commuting to/from work a lf a dozen times and the vehicle shut off while traveling over 60 miles per hour on a busy minneapolis freeway. Fortunately, it has not resulted in an accident (yet). It happened again just last Wednesday! we did receive at least 2 recall notices from Jeep, however, when we call to schedule the appointment, the dealership has informed us that they have not received the parts yet. I called again yesterday and it was the same story. So I called Chrysler directly. They gave me the same story and offered absolutely nothing other than tips to try to not knock the key, which we have tried them all already. The vehicle is not safe!! my husband cannot be replaced and I have heard close to 30 people have died as a result of this P41 recall already. He will not be another one! my complaint is that when a customer is actually experiencing the issue, Chrysler is not offering anything to help us out until the part is available. I would expect that offering loaner Jeep or working with us to replace the Jeep would be much less expensive than a lawsuit if something happens to my husband. I am very concerned and frustrated at their lack of interest to help us out.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was made aware of the issue. The contact had not experience a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V438000 (electrical system) and stated that the parts were not available for repairs. The manufacturer was not notified of the failure. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving 70 mph, all the warning lights in the instrument panel illuminated as the vehicle stalled. The vehicle was able to be restarted. The vehicle was not taken to a dealer or independent mechanic. The manufacturer was notified of the failure. The failure mileage was 100,000.
- Puebro, CO, USA
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The contact owns a 2005 Jeep Grand Cherokee. The contact received notification for NHTSA campaign number: 14V438000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the engine stalled. The contact was able to merge to the shoulder and restarted the engine which resumed normal function. The failure recurred several times. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer advised that recall NHTSA campaign number 14V438000 (electrical) was not ready for repair. The failure mileage was 98,476.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V438000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the key failed to turn into the on position preventing the vehicle from starting on several occasions. Also, the vehicle stalled intermittently as the lights and gauges flickered. In addition, the vehicle decelerated each time the failure recurred. The vehicle was taken to three repair shops. The technicians were not able to replicate or diagnose the failure. The vehicle was then taken to authorize dealer who indicated that the failure ciuld have been due to a faulty ignition switch but failed to confirm a specific diagnosis to repair the vehicle. The vehicle was not repaired. The vehicle was not included in NHTSA campaign id number: 14V438000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 110,000.
The contact owns a 2005 Jeep Grand Cherokee. While driving at an unknown speed, the vehicle stalled without warning. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system).the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 76,000.
TL- the contact owns a 2005 Jeep Grand Cherokee. The contact stated that the check engine sensor, the check electrical system error code, anti-lock brakes sensor, four wheel drive sensor and the traction control sensor intermittently illuminated. The vehicle was inspected by a repair shop who diagnosed that the ignition switch needed to be replaced. The contact received notification of NHTSA campaign id number: 14V438000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact continued to see the sensors randomly illuminate and the vehicle was not repaired. The approximate failure mileage was 93,000. Dyd
TL-the contact owns a 2005 Jeep Grand Cherokee. The contact stated that while stopped at an intersection, the vehicle stalled without warning. The vehicle was towed to the dealer who diagnosed that ignition switch needed to be replaced. The vehicle was included in NHTSA campaign number: 14V438000 (electrical system). However, the part to do the repair was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 81,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure.
While driving approximately 40mph my check engine light started dinging and blinking. Within a few seconds of this the engine powered down ( RPM read 0). All the electrical components stayed on (radio, lights, ect) then within 10 seconds the engine started back up. When the vehicle restarted itself the esp showed being disabled and the RPM's where higher than normal. Any acceleration/deceleration the check engine light would ding and blink. This has happened multiple times since it first occurred. I have taken it to two mechanics to be serviced. The vehicle displayed random codes at both shops.
The contact owns a 2005 Jeep Grand Cherokee. While driving various speeds, the vehicle stalled. The vehicle was restarted and operated as normal. The vehicle was not diagnosed or repaired. The contact received a recall notice for NHTSA campaign number: 14V438000 (electrical system) in September of 2014. The dealer informed the contact that the part was not available and no estimated time was available. The failure mileage was 89,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 14V438000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that will driving at various speeds the vehicle would stall without warning. The contact mentioned that recall NHTSA campaign number: 14V438000 (electrical system) exceeded the reasonable amount of time. The dealer stated the parts were not available for repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure has occurred on numerous occasions. The failure mileage was unknown.
2005 Jeep Grand Cherokee. Consumer writes in regards to vehicle stopping. The consumer received a recall notice, regarding the ignition switch. The consumer was informed, the parts were not available.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V438000 (electrical system) exceeded a reasonable amount of time. The contact stated that the dealer was contacted on numerous occasion, who informed her that the remedy was not available for the recall. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Kamuela, HI, USA