This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. The contact indicated that while traveling approximately 60 mph, the vehicle stalled without warning. The contact indicated that the passenger was able to turn the ignition on by hand without having the key in the ignition. The authorized dealer was notified of the failure and was not able to neither replicate nor diagnose the failure. The manufacturer was notified of the safety concern. The approximate failure mileage was 250,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving at an unknown speed, the accelerator pedal was depressed but the vehicle failed to accelerate. The contact mentioned that there was a sudden increased in engine rpms. The vehicle was turn off and restart in order to resume normal function. The vehicle had not been diagnosed or repaired. The vehicle was included in recall NHTSA campaign number: 14V438000 (electrical system). However, the part needed to do the repair was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 176,195.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while attempting to turn on the vehicle, the key failed to move forward to the on position in the ignition switch. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 57,000.
The contact owns a 2005 Jeep Grand Cherokee. While driving in reverse, the vehicle stalled without warning. The vehicle was restarted and resumed normal operation. The failure occurred on three occasions. The dealer informed the contact of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 84,000.
The contact owns a 2005 Jeep Grand Cherokee. While driving 35 mph, the entire instrument panel illuminated and the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact received a recall notice for NHTSA campaign number: 14V438000 (electrical system) and believed that the failure was related to the recall. The approximate failure mileage was 190,000.
- Tabernacle, NJ, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the remedy was not available to service the vehicle. The dealer stated that the parts received were defective and were uncertain when the remedy would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified of the failure. The VIN was unavailable. The contact had not experienced a failure.
My 2005 Jeep Grand Cherokee suddenly lost all power on ca hwy 17 during rush hour. It was as if the ignition switch was turned off. This nearly caused a multi-car collision, followed by a terrifying near miss by a motorcycle. After several attempts, where the ignition switch acted completely dead, the car suddenly re-started. I understand that there is a recall related to the ignition switch, but the documentation I've seen implies that drivers are hitting the keys with their knees. I can assure you that I was on a straight stretch of (very busy) highway, and there was no contact between me and the keys. In addition, there were a total of four keys on the key chain, with no other significant weight. I'll be happy to weigh the entire keychain and send a photo of the digital scale results, but this was not a case of having a large mass on the keychain. The Jeep almost killed me. The Jeep dealer had the vehicle for three days, and cannot reproduce the problem, and informed me that parts to replace the ignition switch are not available, and there is no estimated delivery date for the parts. They also recommended not driving the vehicle. My concern is that the recall is misrepresented by Chrysler, and is more dangerous than the recall implies. Of course, I'm also concerned that I have a 4500 lb brick in my driveway until this can be resolved, and must rent or lease another vehicle in the (indeterminate) interim. I'll be more than happy to submit the vehicle for any testing or diagnostics requested, as long as I don't have to drive it anywhere without an escort vehicle.
The contact owns a 2005 Jeep Grand Cherokee. The contact heard an abnormal noise when the brake pedal was depressed. While the vehicle was shut off, the brake light, rear tail light, and windshield wipers activated independently. The dealer stated that the brake bar links, the bar brushes, and the front and rear differential pinion seals needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not made aware of the failures. The failure mileage was 100,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V438000 (electrical). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving approximately 25 mph, the entire instrument panel failed to operate. The lights went out and the gauges dropped to zero. When the panel resumed normal operation the brake light continued to illuminate and the brake pedal was very loose. The vehicle was taken to an independent mechanic for a diagnostic testing. The technician reset the electrical panel but could not provide an exact diagnostic reading. The contact received a notification for recall NHTSA campaign id number: 14V438000 (electrical system). However, the dealer could not repair the vehicle because the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 96,816.
The contact owns a 2005 Jeep Grand Cherokee. While driving various speeds, all the exterior, interior, and instrument panel lighting failed to illuminate. An independent mechanic was unable to duplicate the failure and recommended that the alternator and battery be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to the mechanic again and the diagnosis was that the ignition switch needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken to the mechanic a third time and the ignition switch was repaired again. The failure recurred a month after the repair. The manufacturer was not notified and the vehicle was not repaired. The failure mileage was 60,000.
Electrical dash panel goes on and off while driving, and when it is off we loose brake lights, head lights, windshield wipers, turn signals, tail lights, etc. Chrysler dealers say they do not know what's going bad and they cannot repair these Jeep. It, S unsafe to drive. This is a common problem for the 2005 Jeep Grand Cherokee's. we can hit the dash at our left knee and the lights and gauges will come back on for awhile, then go off again.
While driving down the road, the RPM started floating and the Jeep started hesitating like it was out of gas. It was happening every once in awhile, now it's constantly and it's getting horrible gas mileage. Here recently, the interior lights on the ac/heat part have went out and the time part on the radio started lighting up like a heater and is extremely hot but the radio still plays.
Jeep about had the one the airbag light comes on, I take it to the dealer where I purchased the seat buckle, a year later light goes on, I take it back to the dealer and they replace the buckle again. 6 months later light goes back on the warranty had just past but the dealer fixed it again. 6 months later the light goes back on and I go back to the dealer and they went out of business, I took it to another dealer and told them what happened they charged me $150 to tell me that I had to replace the entire seat belt harness, I already new that. So I just kept diving it, around 2011 the lights and all gauges started to go out as I was driving no gauges at all no break light no headlights, everything just blinks for a few min, than back to normal, I went on line to see how big the problem was and there is a lot of people that is having the same problem. I took it to the dealer and they told me that it could be a lot of things, I told them it was the ignition, while driving if I hold on the key in the ignition and move it around all the gauges and lights start to flash. I told that to the dealer and they told me that it would cost me to look into it and try to fix it, in know its the ignition one day while I am driving at night my lights are going to turn off or even the engine and get into an accident. There is a big problem with the 2005 Jeep and Chrysler does not want to do a recall.
The contact owns a 2005 Jeep Grand Cherokee. While driving approximately 65 mph, the entire instrument panel illuminated intermittently and the messages "service electrical brake system" and "service electrical system" appeared on the information panel. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 43,000.
I bought my gd Cherokee used with 71K miles. I just had my first oil change before heading out on a camping trip for the weekend. On the return trip, I had just turned onto the highway (55 mph zone). I am 6'4" tall. The previous owner was shorter than me. The seat was in the wrong position (I now know). While switching from gas pedal to brake pedal, my knee hit the key in the ignition. The car turned off. I immediately reached for the key and turned the car back on. It lunged the way a manual transmission dose when the clutch is let out too quick. I moved my seat back away from the wheel. Now I drive it from farther back, which means I need to sit up straighter, which means my head hits the ceiling often. I have the limited edition and I love everything about it except the seat can't go down far enough for me to drive it comfortable without turning the car off which has got to be horrible for the car.
The contact owns a 2005 Jeep Grand Cherokee. While driving 25 mph, the vehicle stalled without warning. The driver lost control and crashed into an embankment. The driver side frontal air bag failed to deploy. The driver suffered injuries to the neck and pelvic area. Medical attention was received and a police report was filed. The manufacturer was notified and the vehicle was towed to a salvage yard. The VIN was not available. The approximate failure mileage was 160,000.
While departing philadelphia airport, entering ramp to access interstate 95, the vehicle lost all power, engine, power steering and brakes would not work. Head lights were still functioning. We physically pushed the vehicle off the highway, so other drivers and municipal bus drivers would stop screaming at us. The vehicle would not start. After calling the police and a tow truck, about 30 minutes later, the vehicle started. We had the vehicle towed to our home 100 miles away in New Jersey. The vehicle would start and remain running for about 15 minutes, then would shut down again, same issues. Several sensor codes came up on a readout but nothing has been done to the vehicle. At this point it is functioning, but we are afraid to drive the vehicle. Any help or recall info on this matter would be greatly appreciated.
A D V E R T I S E M E N T S
- Chesterfield, MO, USA