This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Jeep Grand Cherokee. While driving 25 mph, the vehicle stalled without warning. The driver lost control and crashed into an embankment. The driver side frontal air bag failed to deploy. The driver suffered injuries to the neck and pelvic area. Medical attention was received and a police report was filed. The manufacturer was notified and the vehicle was towed to a salvage yard. The VIN was not available. The approximate failure mileage was 160,000.
While departing philadelphia airport, entering ramp to access interstate 95, the vehicle lost all power, engine, power steering and brakes would not work. Head lights were still functioning. We physically pushed the vehicle off the highway, so other drivers and municipal bus drivers would stop screaming at us. The vehicle would not start. After calling the police and a tow truck, about 30 minutes later, the vehicle started. We had the vehicle towed to our home 100 miles away in New Jersey. The vehicle would start and remain running for about 15 minutes, then would shut down again, same issues. Several sensor codes came up on a readout but nothing has been done to the vehicle. At this point it is functioning, but we are afraid to drive the vehicle. Any help or recall info on this matter would be greatly appreciated.
I was pulling out of my driveway onto the road. I came to a complete stop, then when I went to accelerate the engine died. I was in drive and everything just shut down. I then had to put the vehicle back into park and turn it on again. This is the second time it has died when I have been pulling out of my driveway from a stop.
Engine stalls when coming to a stop. This stalling at a stop only happens a few minutes into driving and disappears after about 1/2 hr of driving. The stall can be prevented by pushing the (automatic) transmission into neutral. (I.e. this looks to be a transmission control problem, not an engine idle problem). Jeep dealer had car for two days and was able to reproduce stall but could not find cause and fix the problem. There is no check-engine light on.
- Camarillo, CA, USA
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I saw the news this morning that Chrysler Jeep has admitted to a defect where the Jeep Cherokee (2005) turns off unexpectedly and there are issues with the airbag. My Jeep has turned off/stalled soon after I have started driving it on a number of occasions. It sort of stalls with no power going to the engine and then a few seconds later kicks in and moves. This usually happens right after I pull out of a parking space or pull away from the curb to start driving in a lane of traffic. I have brought the car in and discussed the problem a couple times and been told there is no problem. As a separate or related issue, during one of my first services at a Jeep dealership when I left the dealership warning lights turned on -- I went back to have the issue addressed and was finally told on the fourth visit that there was a faulty software upgrade and not to worry unless a light went on and stayed on (I didn't have time to pursue the issue and I got no where with the dealership). More recently it has been the airbag light that goes on and off (if is now off). Finally, I went to the Chrysler website this morning and entered my VIN and was told there was no recall or notices. I hope that the NHTSA requires Chrysler to address this issue and/or it is addressed through a class action.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while driving approximately 35 mph, the engine warning light illuminated and the rpms decreased. The vehicle jerked and then suddenly stalled. The vehicle was able to restart. The failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
While driving the lights on the instrument cluster, radio, ac and lights shut off as well as loss of power steering and engine shut off. Including the brakes, accelerator, and all electrical system. Leaving me with absolute no control over the vehicle. I noticed the ignition key had slipped into the forward off position while the vehicle was in motion, creating a deadly hazard as it results in loss of all functionality of the vehicle. When I tried to restart the vehicle, my vehicle will not start up right away has to turn the key couple of times to get my vehicle started.
In route to open gym for my 3yr old, after exiting expressway in traffic approx 5-7mins, SUV shuts off. After it shut off it would nt start for approx 4 mins, it did not fully crank yet cranked, in a putting pattern, I was able to pull it out of traffic into an office park located at 3525 piedmont rd ne atl, ga 30308 in front of building 7 entering from piedmont rd. Once parked, my temp gauge was on hot panned hard right, the SUV would not start, I allowed it to cool down to halfway, during that time I made 4 attempts to start the SUV. Each time it would putter, or sound as if it was out of gas. Once SUV cooled to half I attempted to start and it started in the same putter fashion as before, yet appearing to catch as if it was start normal, all the while smoking out the back a slight pop could be heard coming from underneath the front of the vehicle, yet as it appeared to start I would give it gas with hopes that it would catch and then it just shut off and started smoking and there was a noticeably different odor that my 3 yr old and I smelled, from there I got out of the truck to see if the smoke was coming from the radiator, since the temp gauge was just on hot, I notice there was a fire burning in the lower back of the engine region, I immediately lowered the hood due to not having anything to prop it open with, I immediately got my 3 yr old son out of the vehicle to safety, I return to get his car seat and anything to hopefully salvage, I then return to the SUV to put out the fire out as best I could, I appeared to out on both sides and just smoking badly. Called a ride to take me and my 3yr old home. The following day I checked the SUV, the engine area, hood, front windshield had completely burned, there is no hood area, the hood is in the windshield, and everything else forward chard and melted, to the yellow pieces, I was able to take photos, and a video.
As I was trying to stop at a stop sign and pressing the brake, the engine revved up and I kept pressing harder, but did not ever come to a complete stop.
After 13V175000 recall - 2005 Jeep gc still slips into neutral while running. Also, sometimes when moving from drive to reverse, it "stalls" in neutral and won't move into reverse. So far, this has only happened when idling at stop lights and in parking garages. Putting the car in park, shutting it off, and turning it back on reset things - but I'm worried that this will happen while driving. Took it to the dealership - they can't find anything wrong with it.
I was driving on the highway and the truck just shut off completely for no reason then restarted itself this happen 3 times that day and has happen 2 more times after that.
The contact owns a 2005 Jeep Cherokee limited. The contact stated that the vehicle stalled while driving 35 mph due to a failed engine. The failure was recurring. The vehicle was not repaired. The failure mileage was 67,558.
I went to change the oil and noticed only 2 quarts were drained from the engine instead of 5. I use mobile1 fully synthetic motor oil and since then im averaging losing a quart of oil a month. The oil light does not come on, when it gets low, I just noticed the engine was knocking. I searched for answers online and found out that this happens on all 3.7 lt engines around 75,000 miles Chrysler makes. Why is there no recall?
The contact owns a 2005 Jeep Cherokee. The contact stated that the vehicle intermittently stalled. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the failure. The failure mileage and VIN was not available.
While driving on the freeway, the vehicle suddenly shifted itself into 3rd gear. Paddle shifting was inoperable and vehicle will up or down shift. Error codes given are P0700, and P0406. Problem seemed to resolve after restarting vehicle, but then shifts again after a couple of minutes. Now vehicle stays in 3rd gear permanently. Fluid levels ok, guessing it is electrical/computer related issue based on internet research. Taking to dealer soon to have final drive controller new software installed based on recall #N23. Hoping it is related to that issue.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The failure was recurring. The vehicle was not taken to a dealer or diagnosed. The vehicle was not repaired. The manufacturer was not notified. The approximate failure and current mileage was 104,000.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while traveling approximately 40 mph, the vehicle suddenly stalled. The vehicle was taken to the dealer for repairs. The manufacturer was contacted about the failure. The failure mileage was 128,000. Updated 11-12-13
The vehicle was parked and I attempted to start the vehicle. The car was operating properly 3 minutes prior to attempted starts. The first attempt, the engine fired up and revved up but immediately died. Subsequent attempts were similar. After about 4 or 5 attempts, there was a large rattling noise and the engine became impossible to start. After towing the vehicle to a mechanic and having them open up the engine, we found that the valve seat had dropped out from the cylinder heads and must have caused the engine to operate incorrectly. The valve seat had shattered into many tiny pieces, which most likely caused the rattling noise. Upon investigation I have found that the valve seat dropping out is a common issue on the 5.7L hemi engine in my Jeep as well as other vehicles manufactured by Dodge and Chrysler. This is unsafe and should require the immediate action of Chrysler to recall these vehicles and permanently fix the problem with their valve seats.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was neither repaired nor diagnosed. The manufacturer was not notified of the issue. The approximate failure mileage was 130,000.
A D V E R T I S E M E N T S
- Cahokia , IL, USA